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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 13173 reviews

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Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 13,172 reviews
  • Rated 5 out of 5 stars

    Motivation to Compete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this fitbit to motivate myself and challenge myself any given day and to my surprise I have elevated my game. At times I'm not satisfied with progression through the day (napping, or sitting down) and I just get up and get going.

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 4 out of 5 stars

    Good health tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased fitbit charge HR to help my diet and health goals. Comfortable fit with good customization via the app for your smart phone. Best functions for the fitbit is the silent alarm. Now I can get up early without waking the baby and the wife. Don't know how accurate these things are but some info is better than nothing. I do construction and it was amazing to see how many steps and stairs I climb daily. Good motivator and tracking system to help reach desire health/weight goals.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product for fitness!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Fitbit! It was super easy to set up. I like that I can connect with my friends and compete each week. I also enjoy the weekly challenges. The Fitbit fits well and I haven't had a rash. I usually only take it off to charge!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    An upgrade from prior, but battery disappoints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a FitBit Force owner and took advantage of the recall to upgrade. I'm a fan of Charge HR and it does a pretty good job of monitoring and tracking. The new band is much more comfortable and stays connected better. I love the phone integration for both caller ID and the call notification, I don't miss calls anymore. I also find the silent alarms to be helpful in getting me up and allowing my wife to stay asleep. As for disappointments, the battery is nowhere near as good as it was with the Force. I find I"m charging this device every 3-4 days versus 8-10. Add to that the different chargers for just about every FitBit in the line and it gets frustrating. I'd like to see FitBit standardize there so families can share chargers.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 4 out of 5 stars

    soild product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the Fitbit Charge HR for just over a month. I found it to be very accurate and reliable. The watch needs to be charged just about every 3 days with my level of usage. I always assumed I did at least 10K steps a day but sadly learned that wasn't the case for me. It has motivated me to be more active to reach my fitness goals. It syncs seamlessly with my iPad and found the Fitbit dashboard very helpful. I wear it 24/7 to track my sleep patterns as well. It has been interesting to see how my sleep time and quality of sleep is affected by sick and coughing family members or when having too much coffee late at night. Ultimately, I decided to keep the watch and the family but cut out the late night coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Great product but only worked for one week

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 18 year old son. It was easy to connect to the phone and app and worked flawlessly for one week. Then the battery just stopped charging. Using a different charger didn't help. Fortunately we had purchased the Best Buy product protection and Best Buy replaced it without us having to go through the manufacturer. I have owned two fit bit flexes and 2 fit bit hr charges. 50% of them have lasted years and 50% had to be replaced within 3 weeks. I would say this is a product to buy product protection on, but is a great product in terms of what it can do for the price!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Minimalistic and Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Fitbit Charge so far. Upgraded from a Flex because I wanted to read the time as well rather than pulling out my iPhone all the time. Love the Alarm feature. The heartbeat monitor seems a little off. The Charge reads 125 while the treadmills at the gym read 150 (my heart is racing!!!). I tend to believe the treadmill's reading since 150 is in the higher range for my age and matched how I felt (out of breath). Anyway, it's a fun way to keep you motivated and off your sedentary butt!

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Step tracking

    Rated 5 out of 5 stars

    Great motivator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son to help him track his steps and heart rate. I have just the Charge; wish I would have bought this one instead. Have an Aria scale, too; was a little tricky to set up both Fitbits on the scale, but works great.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 4 out of 5 stars

    very solid device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fitbit hr is a great buy for anyone looking to stay fit. It gives constant heart rate updates and tracks your daily calories burnt. Also, it is a very good sleep tracker to show how well you slept. Great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 4 out of 5 stars

    Worth the Wait

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited several months for the Charge HR and was skeptical that there were some other products that might be better. It was worth the wait. The heart monitor is usually within two or three beats per minute of the monitors on equipment at the gym and manual readings that I take on the radial or carotid arteries. Often the readings are exact. The reason that I gave it four stars is that the stair feature is inaccurate to almost non functional. I must have climbed 200 stairs one day and it recorded two stairs. It also does not record steps if you are pushing a shopping cart. The steps pretty much are the same as my wife's Garmin Vivofit when we walk together with no more than three to five percent difference on a two mile plus walk.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    Great, especially sleep monitoring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this just as a heart monitor and fitness tracker. Been using it to monitor my sleeping too. If you are debating on the size, small or large, unless you've got the wrist that's less than 6 1/2", definitely go for the large.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    LOVE IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Fitbit HR!! It’s my everyday watch. I got my husband, sister and daughter one and they also wear it all the time. I love the it track my steps, calories and sleep the most! My mother-in-law now has one as well.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Sleep tracking

    Rated 4 out of 5 stars

    Great fitness band

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using many fitbit products over the year and this is no different. The fitness band works great and tracks accurately. I am surprised how well it tracks my sleep! Great built quality and stylish.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Step tracking

    Rated 5 out of 5 stars

    Very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good at tracking heart rate, steps, calories, and sleep, the Fitbit hasn't let me down and I don't expect it to. Great product. Though, I would recommend the warranty from Best Buy just in case. You never know with wrist-worn items.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Upgrade from Fitbit Flex.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been using Fitbit Flex for about a year and half then I upgraded to Fitbit Charge HR. It has better stats the heart rate I think is ok for me as not worried about accurate. Auto Sleep and exercise Tracking features are really worth having. Interchangeable bands would be a great add on for next version. Pros: Better Stats, Auto Sleep and Exercise tracking worth upgrade. Cons: - Battery feels little less when you upgrade from Flex. 3 or 3 and half days.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my dad as a gift and he loves it! He easily figured out how to use it he is 69 and not always tech savvy. He loves to track how well he slept, his heart rate, the steps he took... it's benefiting his overall health!

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 5 out of 5 stars

    Love my Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been wanting one for a while, my wife got me the Surge for Christmas. I liked it, but it was a little too overwhelming for me, and became a focal point. I took it back to exchange for a Charge HR (Best Buy was great on the exchange!). I love it - it provides all the functions I need as most of my exercising is indoors. If you run outside, the Surge might be a better option for you. The Charge HR is a little smaller and is not overwhelming, so I can wear opposite my watch without looking like a rap star. Had to calibrate the stride length to get an accurate tracking of my miles, but was easy to do and now it is very accurate. The dashboard is great for reviewing my workouts and sleep. Being able to connect with and challenge friends is a great feature as well. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for Heart Rate Monitoring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Given as a gift . My daughter loves it helps her follow her progress with the Fit BIt Charger HR. Great incentive for to record her activity verses what she eats on a daily basis.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Step tracking

    Rated 5 out of 5 stars

    Great to keep up with Distance and Heart Rate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Fitbit HR because it will keep up with steps and stairs climbed, and it also tracks your heart rate. The other thing that is great is it has a band that buckles like a watch so it won't come loose and fall off of your arm.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good tracker!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had a Charge HR & got this as a gift. BB had a great sale and shipped quickly. This is an excellent tracker but runs through the battery quickly if you use the heart rate function as well as notifications, alarms, etc.

    I would recommend this to a friend
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