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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 13173 reviews

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Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 13,172 reviews
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can track your all your days active .from sleep time to calculate your food intake to how many miles you walk what your hart rate,to what the date & time is.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    Nice tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are really looking to keep tab on your health, this is the tracker you would need as it monitors your calories, heart rate, steps, sleeping habits etc.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good, but has issues..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a replacement for my Flex, which broke almost a year to the day that I bought it. The Charge HR is more sturdy than the Flex, and gives a lot more info to the user, but the gripe I have is the battery life. Fitbit claims "5-7" days, which is just false. Even with all day sync off, the max life that anyone can get out of these units is 60 hours. Meaning you have to take it off and charge it every two days. It's still a good buy, but Fitbit really needs to work on the battery life and their overstated claims.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    really helps activity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like seeing my heartbeat doing different activities. I also like to see how I slept. You can also keep up with calories and fluids. I have enjoyed having it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sleep tracking

    Rated 5 out of 5 stars

    Keeps me honest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find this Fitbit a very easy way to track my day. I find I challenge myself to reach the goals for each day. Very surprised at how well it tracks my sleep.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice Tracker, Just expect to charge it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Fitbit. I like the brands appearance and function. I must say that the battery life is not as good as I would like. I have to charge at least every third day. I also had one just stop working on my after a few months, but Best Buy was great and stood behind the product and replaced it for me. Many people I know also use this same tracker and the overall view has been positive. I would like to see a battery level indicator on the next upgrade. You only see the battery display when it pretty much too late.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 4 out of 5 stars

    Works great...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the whole this works well and does appear accurate in steps and exercise. I was disappointed in the sleep monitoring as most nights it was saying I slept for only 3 hrs and very restless. The screen needs to have a protector as within a couple of days I had scuffed my screen. The heart rate didn't appear to be accurate for me. Overall a good product.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Excellent Health-Related Tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have resisted buying Fitbit for a long time with the thought that a regular pedometer fits my needs to measure the calories burned within 7-day period. I have finally decided to re-award myself with a Fitbit Charge HR Activity Tracker and am extremely happy with my decision and purchase. My Fitbit measures calories burned better than a regular pedometer by taking into account floors climbed in addition to steps, most importantly measures heart rate and sleep duration and sends me progress reports that are helping me to adjust accordingly for better health results. I love it!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good as long you know its limitations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Charge HR wasn't intended to replace a full blown chest band or other dedicated HRM. So, it won't be as accurate as one of those, but still gives a good idea of your resting heart rate, when you sleep etc. So far I am happy with wearing it 24/7 and haven't had skin issues as I've seen some people complain about. My only gripe is that the battery drains pretty quickly, especially when compared with the Fitbit One I used to use. However, considering it is actively doing heart rate monitoring, it isn't that surprising.

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great but the battery runs down quick. it's pretty nice knowing how many steps you've taken during the day and how much actual rest you get at night.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    Exactly what I was looking for!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit Charge HR is perfect for the active individual. It tracks everything you need, including heart rate and sleep patterns, to stay fit and healthy.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great for UP24 band Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since my Jawbone UP24 band (Large, black) could not be replaced because Jawbone did not have any at all.... I had to pick something new and decided to give Fitbit Charge HR a try. I have to say I love it. Love that it shows my steps on my band instead of having to look at my phone all the time to see where I am at for the day. Also shows me the date, time, caller ID, heart rate, calories burned, flights of stairs taken, etc. I wish the battery life was better. Only get max of 5 days out of it. The UP24 band I would get around 10 days before having to charge. Overall I am very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Step tracking

    Rated 4 out of 5 stars

    I like the product very much so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit Bit HR is very good for me so far helps me track steps and heart rate during my busy days.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking, Step tracking

    Rated 4 out of 5 stars

    Great exercise motivator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many features to help motivate and increase exercise. Steps and sleep tracking may not always capture reality but remain a good proxy

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate
    Cons mentioned:
    Water resistance

    Rated 5 out of 5 stars

    Great for those that workout

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It records ever step,heartbeat, sleep, mile and workout. I just wish it was water proof. I also go for laps where I would have to take off and record after.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Workin' it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the features of my HR. Knows when I take a nap and like that it checks my heart rate. Wish it would stay charged longer but overall am very happy with it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great for accountability!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Fitbit! It opened my eyes to how little I was getting steps/stairs in during the week. It really pushes you to skip the elevator and to park at the back of the lot in order to get those extras in! My coworker has one as well, so we do "work week hustle" challenges- which makes it extra fun. The only downside is this requires charging for every 2-3 days for me (the battery drains quicker than I realized). But it's not the end of the world- it doesn't take forever to charge up again. Overall- very pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 4 out of 5 stars

    Love the sleep and HR functions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a light sleeper so the restless and hours data really helped me to be aware of my sleeping patterns and were good reminder of adjusting time to go to bed to get enough rest. I need to know the HR when I work out and was recommended that compared with other products with the HR function, Fitbit has a reliable measure. I took the advice. So far, it's working well. I read some review saying the HR is not accurate except for the resting heart rate. I never test it with other measures, so I'm not sure about that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the battery would last a little longer, however it last a reasonable amount of time. Very comfortable and straightforward to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great tracker a little tricky to charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tracker. It is motivating to use and provides very helpful and easy to use results. The link to the phone for caller id is a nice bonus and easy to use. My only fault is that you have to be very careful when plugging it in to charge. You need to make sure the connector seats fully. It is not hard to do, but it is best to check the display to make sure it is charging. Several times I just plugged it in and did not realize I had not fully engaged the connector. When I came back later it was not charged.

    I would recommend this to a friend
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