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Customer Ratings & Reviews

Your price for this item is $329.99

Customer reviews

Rating 4.1 out of 5 stars with 280 reviews

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83%
would recommend
to a friend

Customers are saying

Customers are pleased with the cooling power, design, and ease of use of the 350 Sq. Ft. Smart Window Air Conditioner. Many appreciate the smart features, including WiFi connectivity and remote control, but some find the unit noisy and have experienced issues with the app's reliability. The energy efficiency and price point also receive positive feedback. However, improvements to the app and noise reduction are suggested by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 280 reviews
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great AC. Use it for my pet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that you can control the AC remotely from wherever you are. We have a dog and because of our job, we're out a lot. If I forget to turn on the AC before I leave, I can always turn it on from my phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great appearance and features!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit looks really nice for a room air conditioner and has some great features. The only issue is (and has nothing to do with the quality) that according to gov't regs when the unit is turned off the thermostat reverts back to a setting of 72 degrees so when you turn it on again you have to remember to reset temp to what you want! It is my understanding that this is true of all new ac's.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Great AC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have already submitted my review for this AC. Great for any bedroom.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Perfect in both 'form & function'

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We saw this air conditioner at a different vendor but wanted tho buy it at BB because of the BB rewards program. It is beautiful, has incredible functionality but a bit louder than Frigidaire's Quiet Cool line exclusively available at another vendor

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always relied on Friedrich air conditioners, until a friend said I'd get a good deal on an AC at Best Buy, and they seem to push Frigidaire ACs. I plan to go back to Friedrich the next time I buy an AC. This thing is so LOUD, and doesn't seem to cool the space nearly as efficiently as Friedrich ACs do.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Wifi

    Rated 5 out of 5 stars

    Great AC Unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This AC unit is great for my downstairs and keeps the room nice and cold and even out in the kitchen as well. The wifi feature is good when I am away and know its going to be hot in the room when I get back so I can home it will already be cool.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    A good air conditioner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great air conditioner; cools off the room very comfortably.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    I love this product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can turn my air on when I'm on my way home. I truly love this product.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    WIFI Control A/C

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. I am able to set timer to start the unit remotely.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had older unit and needed to replace another non wifi unit so I read reviews and bought this one. Found it to be better built and quite than prior which is still in use. Love being able to control unit remotely and check temperature as well.

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi Hman, thank you for sharing your review with us. We are excited to learn that you are loving your air conditioner and the features that it has to offer. Kindly, Jennifer Frigidaire

  • Rated 4 out of 5 stars

    Nice air conditioner but heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the ac after reading positive reviews but when lifting the ac I realized it was a bit too heavy for me to install. My BB return was.easy and the return CS person was very helpful as there was a short delay but the CS let me know about the delay .I appreciate BB service !

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Air Conditioner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wi-Fi set up was easy, nice design and works great. Purchased for the Wi-Fi feature to be able to turn on if I forget in the morning for my dogs. Can control the air conditioner from anywhere, at anytime, definitely recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOTTA BE COOL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is a great unit. not terribly noisy and cools the room quickly. I love being able to turn on with my phone at work so when I get home its already cooled down. I especially love the look of this unit it's sleek and attractive. I could have purchased an equivalent unit for about $100 less, but the look is worth the extra hundy.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Stays cold could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of people complained about this unit being too loud but IMO it's not but I also replaced a 15 yr old unit. I will say that it's annoying that the settings reset everytime the unit is turned off. I also wish the vents faced more forward because my unit sits up higher

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Air conditiin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart product and works perfect.. keep my room cool

    I would recommend this to a friend
  • Pros mentioned:
    Wifi

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good product, does the job =] Wifi great

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Interesting product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's beautiful. The design is modern. It is great.

    I would recommend this to a friend
  • Cons mentioned:
    App, Noise level

    Rated 2 out of 5 stars

    Lots of issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty loud unit!! Got on sale for 299.00$ but still not worth it. The app malfunctions regularly + timer settings never worked. Buy the non Wi-Fi unit + wemo smart plug. That app is great!!!!

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hey Wiggles! Thank you for sharing your feedback. I recommend contacting us directly at 1-800-311-4667; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST to discuss the features of your A/C. Kindly, Courtney Frigidaire

  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Cool, stylish design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, the idea of being able to control my AC anywhere was intriguing; the design is appealing and blends seamlessly with my decor. However, it is annoyingly noisy, and the App, a total failure. It does not belong in the bedroom. Elsewhere is ok.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good AC .. love the wifi feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to mention the pros of this AC; which would be the wifi, I can switch my AC on when I leave from office back to home via the app and come home to a cool house. Con, well it's a little noisy, I guess all window AC's will be a little. So not really a con.

    I would recommend this to a friend
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