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Garmin - Drive 51 LM 5" GPS with Lifetime Map Updates - Black-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 2138 reviews

91%
would recommend to a friend

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  • Rating: 5 out of 5 stars

    Great Unit - Don't Believe the Negative Reviews

    Posted
    Travis
    • My Best Buy® MemberMember

    Several negative reviews of this product are downright false. I read the reviews and was concerned, but figured I could return the unit if they were really true, but they were not. I have worked with this unit for several weeks and am extremely happy with it, especially considering that I bought it to replace my Ram 1500 in-car GPS that used the same software, but failed for hardware reasons. Ram wants thousands to replace it and wants $149 just to update the maps. This unit functions exactly the same as my Ram navigation unit for less than a map update in the vehicle system costs, plus it comes with free lifetime map updates. Here are the false negative review claims debunked: (1) The unit DOES automatically recalculate routes when you drive down a different road than on the route shown. Reviews that say it does not recalculate are false and this unit works seamlessly to guide you through detours on your route. (2) This unit DOES NOT automatically shut off when power is disconnected. When the power is disconnected, it tells you it will shut down in 15 seconds unless you tap the screen button to keep it on. If you do keep it on, it will stay active for over an hour (personally tested this). (3) The unite DOES NOT need to be reprogrammed every time it shuts off. I have tested this repeatedly, putting in a route, partially driving that route, then powering off the unit. When the unit powers back up, the route comes back up as well along with all of your personal settings (like the "north-up" map view I prefer to use. (4) Updating software and maps DOES NOT take hours. Mine went through the full process when I purchased it in 28 minutes total. (5) The mounting hardware IS very sturdy. Despite reviews that say otherwise, the mount is so secure that you really have to work to remove it. (6) The power cable IS very secure. The cable clicks in and remains seated despite some light pulling and tugging. It won't "fall out" as claimed by another review (unless you yank VERY hard...) BOTTOM LINE: This is a very reliable unit that solves the data connectivity issues of cell phone navigation when going through areas with no or limited cell service. It works flawlessly, is easy to use and understand, and appearance wise fits ascetically well within the dash area of the vehicle. For Dodge/Ram/Jeep/Chrysler owners with a navigation system that fails, this is your best bet for replacement and will save you thousands for the same software you are used to having.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    It's okay

    Posted
    LoveMotherhood
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    So this is the first GPS system I've had. I did lots of research and asked around and they said get Garmin, it's the best. Well....I'm not so sure if I'd call it the best. I've actually contemplated about taking it back. I bought a GPS because I was going to be going to Florida on vacation, my phone last time kept losing its signal (I've since gotten a new phone), and I wasn't for sure if my rental car would have GPS in it, and I needed to know how to get around. I updated the GPS before leaving (which took at least 6 hours). I ended up using my phone GPS to get from the airport to the hotel because the guy in the car lot pulled my car up for me and there were people behind me so it was just quicker. Once I get to the hotel I plug my GPS in to make sure it is still fully charged and I added in all my locations I'd be going to for sure. Well someone told me about Lovers Key beach so I tried getting the GPS to tell me where to go and it couldn't find it. (It took a little bit to realize I was in Florida and not Iowa anymore too. It couldn't find one of the addresses I was looking for either.) So that night I used my phone GPS to get to the beach. The next day I was headed to Ochopee so I plugged the GPS into the car and programmed it. Well, about halfway through the drive I realized the GPS died while it was plugged in. Thank God I had my phone GPS on too (because of the issues from the night before). So all day Monday I couldn't use this device. When I do get back to the hotel I plug it in there to charge and go to use it Tuesday and it again said it was still dead and wouldn't turn on so I plugged it in again and left it in the hotel, using my phone for the 3rd day in a row. I didn't need it Wednesday as my aunt who lives down there took us places. Thursday I didn't even bother trying to use it, I just used my phone to look up shopping around the area and had my phone give me directions. FINALLY, on Friday it worked the whole way to my destination though I had my phone going too just in case. I just ended up using my phone the rest of the trip due to the bad luck I was already having with it. Yesterday was the first time I've tried using it since that Friday morning two weeks ago and it worked going to my doctor's appointment (again I used my phone too just in case, but it did work). It did take a little bit to find the address though. Because of it not working when I really needed it to I say save your money and try something better. If it wasn't for my phone GPS working I would've been completely lost in Florida.

    No, I would not recommend this to a friend

    • Brand response

      GarminProductExpert

      I'm sorry to hear about your experience. Garmin Product Support would be happy to help. Our contact information, including telephone number and hours of operation, can be found at: https://support.garmin.com/en-US/ Garmin

  • Rating: 5 out of 5 stars

    Great Little GPS for the price

    Posted
    Bella
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I haven't had my Garmin for too long, but so far I love it! Far exceeded my expectations for my first GPS (other than my phone). Easy turn by turn directions, written-shown-AND-spoken on the screen, easy to enter locations, gives the options of using highways or avoiding them if you wish, tells you when there are turns-bends-and curves- up ahead, shows the posted speed limits in the area and even tells you your speed that you are going and alerts you if you are going over the speed limit. I love the option of using TripAdvisor if I want to check out what's in the area for something specific. But my absolute favorite feature, that I don't think is mentioned in the product description, is the ability to add a back up camera to this gps and it will appear right on the screen when you reverse. Garmin sells the backup camera separately and it is a little pricey, but it's a great safety feature and nice option if your car did not come built with one already in. My only complaints are that sometimes the voice can randomly get lower while reading off directions for no apparent reason, and the battery only lasts an hour if not kept plugged in, so I would recommend leaving it plugged in while in use always. Other than that fantastic GPS and Best Buy usually has it on sale quite often! :)

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Not worth the price

    Posted
    Java
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This GPS is pretty sad. I used to own a Garmin back when they were first released. The fact that they haven't changed much over the past decade is saying something. In fact, I wager they've gotten worse. First off, the user friendly interface that comes with Garmin is at least something you would enjoy if you purchase this product. Will this GPS get you from point A to B? Maybe. Probably. That's why it gets 2 stars. The routes and navigation system appear to be user friendly. They display which LANE you need to be in as well as what to expect. I was a fan of both the display visibility as well as the clear instructions. Why, then, would I give such a low rating? First off, this is a $100 device offering me very little for that price range. US only maps (doesn't include Canada/Mexico- I knew this and it didn't affect the reason I purchased it but some may want to know!) is a major bummer. Mainly, I tried to use this in the mountains (Rockies). It was unreliable and couldn't find the GPS often- and that's the whole reason I purchased this (because I couldn't trust I'd get cell service). I can even forgive that a little bit, but one of the worst peeves of mine is that this device doesn't like to work without being plugged in. It turns itself off after a set time if there is no "external power" source. I used to sit down and look for nearby things while we were eating or even in a hotel. Now I can barely do it without it spazzing about needing a power source- even with a full charge. Not only that, but it had a hard time finding where we were a good majority of the time. Maybe I got a bad GPS in general, but I cannot in good faith recommend this product at this price point. Even with limited to no cell service, my phone provided far better directions.

    No, I would not recommend this to a friend

    • Brand response

      GarminProductExpert

      Please confirm that the device is using the most current version of mapping and software using the Garmin Express program. Map updates make sure you have the latest detailed street maps and points of interest to ensure fast, accurate navigation. If you haven't installed Garmin Express please download it from the following link:  www.garmin.com/express
      If you have questions or need assistance, Garmin Product Support would be happy to help. Our contact information, including telephone numbers and hours of operation, can be found on our Support page: http://www.garmin.com/support Garmin

  • Rating: 5 out of 5 stars

    My 5th Garmin GPS

    Posted
    caswell2
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    My family has too many registered vehicles. Once you get used to a GPS, it is difficult to live without one. And it is much easier to have a GPS in every car than to move one around, especially with multiple drivers for the various vehicles. With one exception, all the GPS's are Garmin with three of them being 5" models with lifetime map updates. We have been very happy with them so this selection was almost automatic. The only problem with this particular Black Friday season purchase was that I neglected to check the shipping paperwork which stated that the GPS had been part of the shipment when in fact it had not. Consequently just a few days before Christmas when attempting to wrap all the gifts up, I discovered the GPS was missing from the Best Buy box. I frantically called Best Buy Customer Service to note the problem. To my surprise and delight, the Customer Service Representative patiently listed to my tale of woe, and told me that the shipping records indicated that the item had been shipped but that an investigation would be started. However, in the meanwhile, a new unit would be shipped and assured me that I would have it in time for Christmas. The unit was received in about two days! I am writing this review to highlight what an excellent job the Best Customer Service department did. The GPS is a fine unit, but the Best Buy Team is really the BEST.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    good maps and directions, wimpy alerts

    Posted
    rewind
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This Garmin unit was intended to replace/supplement an older Magellan unit. Both units have “lifetime” map updates with traffic alerts. It seemed the Garmin maps were a little more accurate or more up to date, based on a trial drive. Where the Garmin outperformed the Magellan seemed to be in its voice directions. Where the Magellan would simply say “at the next intersection turn right” and prompt the turn with a musical “ding-ding,” the Garmin unit says something like “turn right at the stop sign,” and darned if there wasn’t a stop sign at the intersection, just like the unit said. But for the traffic alerts, the Garmin unit only issues a mild tone if the driver exceeds the posted speed limit (and shows the speed highlighted in red, which requires the driver to look at the unit) whereas the Magellan unit says “Warning!” followed by a sharp “ding,” so it really catches your attention without needing to look at the screen. The Garmin unit does have a slot on the back for a microSD memory card to store route information, and according to the manufacturer the unit can also be used as a display screen when driving in reverse using a proprietary backup camera (expensive). For its points of interest data, Garmin uses TripAdvisor while the Magellan uses AAA. Destinations can be entered using address or a point of interest for either unit. As of now, the wimpy traffic alert for the Garmin keeps it from totally replacing the Magellan.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    DO NOT BUY LASTED 1 hour

    Posted
    joyeden

    this is the biggest piece of junk I have ever wasted money on. I have heard bad things about Garmin, but read good reviews for this particular item so I bit the bullet and ordered. I have a TomTom that is 5 years old that has never left me stranded, prior to that I had a Magellan that I gave to a friend and they are still using it. I purchased this item on 2/26/2018 it arrived 2/28/2018 and just turned it on to verify it worked. Today I downloaded the Garmin express app to update the maps and software, plugged the gps into my computer (which is also new) it powered up and the app said there was software and map/traffic updates. You have to update the software first, then when that is finished (appx 1 hour) it asks you to unplug the gps for 5 sec and plug it back in. I unplugged the gps from the computer, it was almost at full battery, it powered off and has never turned back on. Plugged it back in, like the app says, nothing, pushed the power button, nothing the computer doesn't see it, and even unplugged from the computer it will not turn on. It is completely dead and useless after one update and never even getting to use it in my vehicle. Before you ask, yes it is charged. The battery showed nearly full when the update was complete before being prompted to restart it/unplug it. yes I tried holding the power button as suggested in the online manual. The unit is completely dead after less then an hour. I have had it for 4 days, it was powered up for less then an hour. I am returning to Best Buy and they better give me a complete refund with none of that restocking fee nonsense for an item that never worked. Invest in a TOMTOM, mine still works and its five years old and that's all my friends and family have ever owned and have never had a problem. JUNK JUNK JUNK

    No, I would not recommend this to a friend

    • Brand response

      GarminProductExpert

      Our apologies for your experience. Garmin Product Support would be happy to help. Our contact information, including telephone number and hours of operation, can be found at: https://support.garmin.com/en-US/ Garmin

  • Rating: 3 out of 5 stars

    Not a Happy Camper with this GPS

    Posted
    Gerry
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This GPS has been something of a disappointment. I bought it because it was supposed to be simple and easy to operate. Well if you know what you are doing I suppose that WOULD have been true. However, as I made very clear to the sales rep, I don't know squat about this technology. First night I'm trying to "update the map database" That takes hours!. Then for reasons unknown, The update fails to install complete files, so the drive is "corrupted" and the device will not work! I took it back to the store, where the Geek Squad got things working in part, and told me that I needed to take it back home to the laptop I used to make the connection to the company and let the machine start over. I did as instructed and it DID work out. Now there is the issue of how to read the directions in the manual that's IN the device, when you want to USE the device. Can't be done because you cannot switch from the manual of instructions to working on the device itself. The interface is anything BUT easy to use. I'm still working on trying to be able to successfully USE this machine and I'm really not a happy camper about it. It might be better with a printed owners manual so you could move step by step. In that respect it is remarkably poorly designed. I'm tempted to return it and get lost.

    No, I would not recommend this to a friend

    • Brand response

      GarminProductExpert

      Garmin Product Support is happy to help. Our contact information, including telephone number and hours of operation, can be found at: https://support.garmin.com/en-US/ Garmin

  • Rating: 4 out of 5 stars

    Better than my old Garmin

    Posted
    SissyD
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I needed an updated gps and I picked this one because it had the most current maps already on it and it was finally on sale. My old garmin was out of date and I didn't have free map updates so this is exactly what I need. I like how loud it is and you can set it to any volume. I actually had to turn the volume down. I like that you can set what you want to see on the map as your driving. You can turn off anything you don't want to see or add to it. You can pick from a handful of map colors as well. You type in the address like you would into Google. My old one you had to type the city, then the street, then the house number all on different pages. This is just one search and done. You can pick your route based on what you want like avoiding tolls or speed. This just has a lot of features on it that are pretty typical and some are travelzoo picks and different browsing choices. I used to look up on google the best route and then go that way while running my old gps and it would adjust itself as I drove. With this gps it took me exactly the way I would go on my route using the google way and I was surprised. So this gps is really great, it has the latest maps for 2017 already on it which is what I need. I liked being able to personalize the screen once and leave it alone. And I got it for $90 which is great for a new release.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Dependable alternative to my phone's GPS

    Posted
    checkman
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought a Garmin NUVI GPS unit years ago as we tend to take a lot of driving vacations and paper maps were hard to read while driving. We used to call it the "Nagigator" (after a skit on a comedy show) because it would seem to get mad at us if we disagreed with its choice of routes, but the unit was pretty dependable and helpful. My old Garmin finally died out and, while I do like my cell phone's navigational guides, I noticed that sometimes, out in the boonies (like Wyoming) we were having issues with online maps when we were outside cell zones. Yes, I know, I should have just downloaded the maps, etc., but I like to have a GPS that I works no matter where I am. The Garmin Drive 51 was on sale at Best Buy when I bought it (along with some Reward Point certificates). It loaded up quickly and has worked quite well on a recent trip. The larger screen than my old NUVI is nice to read and makes navigation easy. My only issue lately has been getting it hooked up to the Garmin Express software in order to update the maps. I'm still working on it for a resolution.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good basic GPS

    Posted
    napaman99
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    You get what you pay for is true for this GPS unit. It is a good basic GPS, probably on the high end of that type of unit. I was willing to spend more for a "better" unit but all those higher end units had bells and whistles I did not need or care for. I have used this several times over the past few weeks and have been pleased with its performance. It recalculates without making it a major pain in my neck. Previous unit from a different manufacturer would try to send me back to original route I chose to ignore (e.g. Richmond VA bypass & I-95) until my new route was shorter/faster than original. Still getting used to method of finding POIs as this function is much different than my previous (older) GPS but I can find a place for coffee or gas without too much problem. Entering/Saving/Searching for addresses has been easy for me. I updated this unit before using it for the first time and would recommend taking the time to do that. So overall I am pleased with this unit and recommend it unless you need the bells & whistles such as Bluetooth, etc. Then you should spend the extra $100 or so.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Easy see and use.

    Posted
    MrLowNotes
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Got this to replace a 2008 model Garmin Nuvi 200. In the almost 1 year that I have had it I have been pleased with it. It's easy to type in the location, find restaurants and such. Lots of options there when you need them. Screen size and resolution is good and animation is smooth. Sound is good too. Warnings sound like the dings on an airplane. The voices are nice and legible. Just for a laugh here, On the old Nuvi 200 the "American" voice was so syrupy is was disgusting. Thought I was listening to a certain female DJ whose name starts with a D and ends with an A. So I used the stern, rather dominatrix sounding, British female voice. I kinda miss her.... ;-) LOL!! It has settings to warn of sharp curves, school zones, railroad crossings, speed changes, when you exceed the speed limit, speed and traffic cameras and red light cameras. You can turn these features off but why would you? In My Opinion. ;-) For the average sale price of apx $100 you can't go wrong with it. I would miss it if I suddenly didn't have it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent GPS!

    Posted
    Ashep
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I've been using Garmin GPS's for years and they are still the best for navigation. I've always gotten the ones with traffic over the years and I've rarely used the traffic. So this time I opted to go with a model without the traffic and only lifetime maps (51 LM) and I don't even miss the traffic. Lifetime maps are great, they usually come out about 4 times a year, so before going on a trip I always check to make sure it's up to date. As soon as you get this plug it into your computer and update it using the free Garmin Express. GPS's usually have updates right away after you get them because they get updated regularly so it's impossible for them to come updated from the factory. Also the software updates have bug and performance improvements to the GPS so another major reason to do them! GPS menus are super user friendly compared to other brands I've used. Overall I highly recommend this Garmin GPS.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Works Fine but Became Unstable after One Year

    Posted
    LREN
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Drive 51 LM 5" GPS worked fine the first year - providing navigation when you don't have access to mobile phone network. It is very useful when you are travelling out of the town in remote areas such as many of the national parks. All you need to do is to update your GPS unit with the latest map before an extended trip. However, this past summer, after one year, the GPS became unstable. From time to time, it would turn itself off unexpectedly even when it's connected to power via the USB cable. Some time you can turn it back on, but some time you can't. Essentially I was not able to turn it on during the second half of a trip. Not sure if it has something to do with the pressure when we were in the mountains, but I was able to turn it back on after I returned to home. It could be a problem with just this unit, but I really don't know.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Navigation is excellent. Battery life is poor.

    Posted
    Fred
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The unit wouldn't turn on when I first got it. I had to leave it plugged into my car for a half hour before it would turn on. It finally started responding and I found it wasn't real intuitive. It was OK if you wanted to stay in a default 5 state area. It took me a while struggling with somewhat cryptic instructions to figure out how to get to destinations outside the 5 state area. The number of names of businesses and attractions is impressive. They even had the name of a local fire company hall in the memory. The navigation is quite good. I like that it gives you the option of avoiding toll roads. I haven't tried to take any routes other than the suggested ones, but it doesn't look too complex. The unit will only work on it's own battery power for around a half hour. It had to recharge for a few minutes when I plugged it back into the car power before it would turn on.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    It's okay but...

    Posted
    Ruffian
    • My Best Buy® MemberMember

    The Garmin is good in that it connects directly to GPS, no internet connection required. HOWEVER, the way you have to input your destination has got to be the stupidest idea ever. It is not straight forward AT ALL. Why can't we just TYPE IN THE ADDRESS FOR GOD'S SAKES??!!!!? But no, they can't just make it the EASY way, no - it is VERY convoluted and it took me FOUR tries to just figure it out! Someone was high when they created this programming. AAARGGGHHHH!!! Also, the "lifetime map updates" - well yes, BUT you have to plug it into your own PC to get those. And I only use a MIFI unit at home, so it took OVER AN HOUR. Honestly, if I could be sure to find another GPS that actually did things right FOR SURE, with no lies, I would buy it. Let me know if you have a recommendation!

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Unusable product

    Posted
    MrMe
    • My Best Buy® MemberMember

    I bought this because I had previously used two Nuvis. They have added a "feature" that makes it unusable. When you are driving alerts pop up in the form of orange banners that obliterate the vital data you need to know what street to turn on. These are alerts that warn you about curves ahead, railroad tracks, animal crossings, schools, speed limits, find parking. None of this is necessary and it can't be turned off. Tech support at Garmin told me you can't turn it off and that they have this stupid "feature" on all their products ow. I am switching to a new GPS. BTW the animal crossing even turned on while I was driving on the 10 Freeway in LA just when I looked down to see what exit I needed. Great!!

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Ok for the price.

    Posted
    CWolfsky
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Not as good as the Nuvi model I replaced but it gets the job done. Pros...Simple, seems to do well with upcoming lane changes. Though a little touchy and kind of a pain to make any major changes, it does have the ability to edit the route you want to take. No more having to just pass up the exit it wants you to take and wait on it to recalculate. Cons...The address search, unlike the Nuvi, you have to set the desired city in a totally different setting rather than while you type in the address. You type in house number and street then it just searches for anything with that combo, takes forever and half the time doesn't give you what your wanting, really annoying. Overall...Its a good basic GPS, will get you where to you need to go, but definitely prefer the older Nuvi models.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Terrible software for itinerary planning

    Posted
    Mike
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The screen is crisp and clean. Navigates around town just fine. My biggest gripe is the lousy software that's supposed to interface with this device. Garmin basecamp sucks at itinerary planning. My biggest use for this device is vacation planning. I always plan a custom route to avoid large cities and busy highways. It's been impossible to use Garmin basecamp to do this. I am computer literate and have been doing this for years on TomTom but the Garmin is impossible to use. Google it and you'll see. I've had to go back to my old dependable Tomtom to plan my latest vacation. Their software is also not as good as google but at least it works. I'll be selling this on ebay as it's worthless to me without proper software. How the heck do you sell a GPS product without proper software to back it up?

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Garmin drive 51

    Posted
    Fred454
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I actually bought this for my sister. She is 74 and electronically challenged. She has been able to navigate with this gps with very little instructions. She actually has made a trip from her summer home in Michigan to her winter home in Tucson, Az. She came by my house in Texas and I was able to try it out for myself. I found it to be very good and was loaded with many great features, like poi,s and route selection as well as route manipulation with little effort. There was one thing that was a little strange and that was it would say at that last turn, say into Walmart’s parking lot, going off road. It would have been better to say turn right, you have arrived. But being a long time user of many gps’s from several different companies including garmin, this is still one of the most impressive ones I’ve seen. Especially at this price point.

    I would recommend this to a friend