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Customer Ratings & Reviews

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The comparable value is $249.99

Customer reviews

Rating 4.8 out of 5 stars with 340 reviews

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Rating by feature

  • Battery Life

    Rating 4.9 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Comfort

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers commend the product's outstanding overall performance and impressive battery life. They frequently highlight its accurate tracking, comprehensive features, and ease of use, with specific appreciation for sleep tracking and GPS accuracy. While generally positive, a minor point of feedback concerns the user interface, which some customers found less user-friendly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 340 reviews
  • Rated 5 out of 5 stars

    Running focused

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from the Vivoactive 5, this not really an upgrade, but I wanted something more running focused and would not break the bank. This is it, especially if you are a new runner.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Buy + Garmin = Rocks

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garmin ! All time favourite ! Price , battery life basically all the features that no other brand can beat ! Thank you Garmin and Best Buy…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch and fitness tracker! Great service from employees, too! Much better than the Tyler Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my forerunner 165 especially caming from the forerunner 55. Tge display is really bright and the battery life is still amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    First Garmin

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the watch, I mived from Apple to Fitbit to Garmin and I can say i love Garmin. I love the reports it guves me and the customization it allows me.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE my Forerunner. The battery charges fast and lady a few days and the customization of faces and workouts really works for me!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Cool watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first time using the Garmin watch and it has been a pretty good watch so far. I use it for the gym and recently started using it on my runs. The Garmin app paired with the watch gives so much statistics. I would say it is worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Lovely smart watch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this for cycling and running battery life is amazing and tracks your sleep couldnt ask for more would recomend 100 %!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For HR and sleeping indicators monitoring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wear this watch 24/7 to monitor my heart rate and activity levels. It's especially important for me to track my heart rate while running—if it gets too high, I slow down. My previous model, the Forerunner 25, didn't have heart rate monitoring. I'm also using this watch to track my health and performance statistics.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Forerunner 165

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality materiales and wonderful smartwatch for runners.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly best bang for your buck if you’re a beginner-intermediate runner because of the features it offers although I wish I got the music edition the standard is best definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Reliable product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Good for beginner-mid level endurance athletes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option for running and swimming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for running and swimming. I love this watch so far. I recommend this watch for training.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The elite gps watch of all time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it great functions. Nice touch screen too. Good data

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Garmin Forerunner 165

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mostly good, but had trouble getting GPS to connect. Call with Garmin was very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Battery life
    Cons mentioned:
    User interface

    Rated 4 out of 5 stars

    Functional but not very intuitive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Garmin Forerunner 165 does what it promises — it tracks runs, workouts, and daily activity reliably. The GPS is accurate, and the battery life is solid enough for regular training sessions. However, the interface isn’t the most user-friendly, and it takes some time to get used to navigating the menus. It serves the purpose for fitness tracking, but it doesn’t deliver a “wow” factor compared to other smartwatches I’ve tried. Overall, a dependable device, but ease of use could be improved.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Overall performance
    Cons mentioned:
    User interface

    Rated 4 out of 5 stars

    Great Watch but Busy Interface

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally wore out my Forerunner 45 to the point that it literally fell apart, and I had to get this guy. The watch is durable, as Garmin users know, and accurate, but I can't stand the new interface. Maybe because I made such a big generational jump, the software on this watch is a bit less intuitive, which means I have to fiddle when I am just trying to record a movement. Otherwise, great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    The Best Smart Watch EVER!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this smartwatch to monitor my glucose levels, but to my surprise, this smartwatch does soooo much more. The battery life is insane. I can wear this watch for over 8 hrs and it is at 93% when I get home from work around 5 pm. Quick charging too, oh by the way, with the apps, you can create your own watch faces! Best smartwatch EVER!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST WATCH EVER!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THIS WATCH! the Forerunner 165. It is a highly recommended and reliable run tracker at a competitive price. The watch provides a comprehensive set of essential tools, including reliable GPS, pace, heart rate, and sleep metrics. The touchscreen is stunningly vibrant and remains clear even in direct sunlight. Additionally, the watch is lightweight and compact, making it very comfortable for all-day wear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Best Buy Employee

    Rated 5 out of 5 stars

    Fantastic Entry Level Fitness Watch

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    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch does everything you need an entry level fitness watch to do. Battery life is 11 days without any GPS-tracked activities. I average about 45min/day of GPS tracked activities and i charge it about once a week. The ability to use third party watch faces and apps via Garmin Connect IQ really sets it apart from other watches. Connecting to your phone via the Garmin app is very easy, the ability to read texts and see if I need to respond is nice. If you want to be able to respond (via voice) or take calls, then you need to move up to the FR570, but it does what I need. The only negative feedback I have for it is the pool swim workout, it is not good at detecting when I change directions so the distance ends up being significantly off (+/- 20% at times) but I am only an occasional swimmer so it does not affect me very much. If you are an avid swimmer you may want to spec up.

    I would recommend this to a friend