Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 466 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers appreciate the Index Smart Scale's accuracy and ease of use, finding it intuitive and easy to set up. Many also highlight the scale's comprehensive information, including bone mass and BMI readings, and its seamless integration with the Garmin app. However, some customers note the relatively high price and find the instructions could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 466 reviews
  • Rated 4 out of 5 stars

    Provides good data to Garmin Connect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little confusing to get setup for multiple users. Doesn't always activate when stepped on. Must step on, then off, then back on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really like the scale

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scale arrived fast, was in perfect order and has been working just fine so far. Really nice having the data sent to my Garmin account. It was a bit tricky to set up but has been trouble free since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps you honest

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scale keeps me accountable with all its metrics. I use it everyday and enjoy the graphs in Garmin Connect. Took a few tries to get my wifes profile into the scale, but work like a charm.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the money.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is pretty sweet! Wouldn’t trust the body fat percentage value but the WiFi connectivity is pretty cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect addition to entertainment setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that this remote controls everything. So far have thermostat, front door lock , tv, satellite box , Sonos and 4K player on remote. Next addition will be lighting

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great scale

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only issue I had it was not compatible with my apple watch. Great design, display, great scale if you use garmin.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Stuff

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a little while for it to register the uaers and recognize them, bit once it did, works like a champ!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Scale for Garmin

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're wearing a Garmin activity tracker, then you need this scale. Pairs perfectly and identifies the user automatically. Nice not having to input the data manually into Garmin Connect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Links fast and easily to my WiFi. I use the Garmin app and have many Garmin products which is the reason I purchased this. Good buy if you are already in the Garmin ecosystem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the smart scale

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I check my weight every morning with this scale and love that it automatically syncs with my Garmin Connect app via wifi so I have it available to me on my smart phone.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 1 out of 5 stars

    Look for a Different Option

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Garmin fitness watch user for about 10 years, and I've always been happy with those products. I read the negative reviews for the Index, but thought I would take a chance on it based on my previous Garmin experience. The scale looks great out of the box. Set up was easy with an iPhone if you have previous experience with Garmin Connect. For three or four days, everything worked as advertised. Then, it wouldn't connect to the internet. I tried several hard resets, but was unable to get it functioning again. At the end, it became stuck in setup mode and wouldn't recover. It went back to the store less than a week after purchase.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good scale

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good scale......however, I have been having trouble adding additional users

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garmin quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hand an old Garmin scale, which failed after many years of service. If you own a Garmin watch and use the Garmin app, this scale is a must.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice scale

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little rough to get set up for multiple users but overall a nice scale. I love how detailed the reports are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Scale

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the scale daily and it is consistent and also reliable. I love how it syncs to my fitness pal and I can track my weight through the app without entering it in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as Advertised

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this scale because I want to watch my BMI (Body Mass Index) more than (really INSTEAD of) my weight. This machine works very reliably. I'm very happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's okay

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the scale I just don't like that you can't add other people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great scale

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scale has great dimensions. Not too small not too big. Very clean look and expensive feel to it. Quick on calculations and automatically syncs to phone. I recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WiFi scale

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good on tracking weight, but app should show all measurements. that show on the scale

    I would recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      All measurements should show on the app. Please go to support.garmin.com for assistance. There are options on how to contact our product support team.

      Debbie with Garmin Garmin

  • Rated 3 out of 5 stars

    Garmin Index Scale

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scale provides a really large amount of good information.

    I would recommend this to a friend
Sponsored