Garmin - Index Smart Scale - Black

Garmin Index Smart Scale: Measure your body metrics using this scale, which determines the specific user and uploads data directly to the Garmin Connect app for easy tracking. The LCD provides easy readability, even at night.

Activity & Health Tracker Buying Guide
$149.99

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Black
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Overview

What's Included


  • Index Smart Scale
  • Owner's manual

Ratings & Reviews


Overall Customer Rating:
90% of customers would recommend this product to a friend (247 out of 276)

Features


Get an overall view of your health

Measures weight, BMI, body fat percentage, water percentage, bone mass and muscle mass.

Read in low-light conditions

LCD lights up against a black background for easy visibility.

Remembers up to 16 different users

For individual feedback.

Monitor and maintain your goals

Apple® iOS and Android compatibility help you keep track of your health.

Directly upload and analyze your fitness data

Scale automatically transfers user information to the Garmin Connect platform.

Battery strength indicator

Lets you know when your scale is low on power.

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Overall customer rating

4.4
90%
would recommend to a friend

Pros

Cons

  • Rating: 2 out of 5 stars

    Many returns in 3 scales in 2 years

    Posted
    Paulo
    • My Best Buy® MemberMember

    After 1 year working fine, the first scale show the wrench icon.Bought ANT stick, tried everything, did not work. Replaced under warranty, , after 10 months working fine: wrench symbol. Warranty replaced, (third scale) arrived, tried every single tip and tricks from google, youtube etc,,, NOTHING. Returned!! wrote to Garmin support. Answer: ridiculous: see my lat e-mail and Garmin's answer and evaluate yourself the : ATTITUDE copy from last e-mail: Hello Jay and Product Support - Fitness Team from Garmin International Thanks for the answer. I was wondering: why is taking so long for an answer... I hope you solve this issue soon Returning to the Garmin products. If you check my profile, you will see how many products from garmin I have already bought all over the last 10 years, beginning with Zumo 550 in 2008. The Index scale, was a add to my wife's and my garmin sport watches, first forerunner 225 now 235. Answering your questions; 1 - I have returned the last index scale as soon as i confirm it was not working, i got it about a week . 2 - When my second index scale presented problem, i bought at Best buy an ANT stick, It did not work also. I have returned both, scale and stick. Anyway, as i "already" thrust Garmin products I bought the third index scale: Bottom line: I am disappointed.(but with some hope garmin will fix this) If you go on the forum, you will see the large amount of users with similar problems. It could not be a product with a Garmin quality I still have a gift card from Best buy, but do not intend to buy another scale, without a final and definitive solution. If you want, you can send me home the scale and the ANT stick, but I do not want to waste any time going to Best Buy to buy and return the product. It is time consuming and frustrating. If you have any other suggestion, please let me know BesT Regards Paulo GARMIN ANSWER On Jan 25, 2018, at 8:11 AM, wrote: Hello Paulo, Sorry to hear of all the trouble. If you do currently still have a scale presently then I would like to have you call in so that we can identify where the error lies and properly address the issue Thank you for choosing Garmin, Jay Product Support - Fitness Team Garmin International For 24-hour access to support videos, manuals, FAQs & more, visit the Support Center. I wrote Garmin saying: send me a scale and ANT stick , and I will contact you if

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good product, after you get past the setup

    Posted
    Scott
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I picked this scale up the day it was released. Price-wise, a little steep for what you get, I'd wait until the price drops. As far as set-up goes, if you have a Garmin ant+ USB/stick, I'd go the over the computer route rather than through the Garmin Connect app for iPhone. I did it both ways (I actually factory reset it) and found that Garmin Connect over my browser was easier and less buggy than the app (it seems like the app has been buggy since it's recent overhaul). When I setup over the app, the app wouldn't immediately sync the weight info., when I did it over my browser, it seemed to sync to the app almost immediately. Maybe Garmin's servers were slow and the app was actually fine, maybe the factory reset had something to do with it. Regardless, it worked. Just an FYI, if you want to add additional users, the must have a Garmin Connect account. Adding my wife was easy, I sent her an invite to use the scale over Garmin Connect, she accepted and had to go through the setup process which was very simple. As far as it functions, all the metrics are consistent, no wild swings in their values. I still question how it can accurately measure some of the things that they claim the scale can measure, other than weight. A good product particularly if you live in the Garmin world (activity trackers, fitness watches, cycling computers), in which I do, which was a major motivator to get it.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Expensive scale that is good only for total weight

    Posted
    JECT
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I have been using this scale from more than 3 months now. The scale is not behaving properly for these reasons:  1. it's giving two different weights just 10 seconds apart under the same exact conditions.  It's valid to know the scale is on a leveled tile floor.  2. I bought it for to track weight and FAT% while at home on a daily basis, since I am on a doctor controlled weight loss program. I have found that I have had important changes in the FAT% and Water % measured at the doctor's office using the same impedance method (electric current through feet) but the Garmin Scale keeps those 2 percentages about 10% off not showing neither correct values or the trend my % are behaving. 3. There are variations up to 2 lbs (+10% of the total bone mass) on the Bone Mass in weeks while I lose weight. I understand it should be more steady. 4. Occasionally, it has hiccups of 10 pounds in total weight which ended up being not really and fix the next day. Please considere that I have also added to try to weight me several time with seconds apart and moving the scale of the position in the floor to make sure there is nothing that affect the reading. Please note all measurements are taken at the same time (waking up), same conditions about no food or water, before exercise, etc.  These situation made me feel I cannot trust in the indicators the scale offers by the price I am paying ($150+TAX), so I am basically wasting time and money with that info (Total Weight), since it can be provided by a way less expensive scale.  

    No, I would not recommend this to a friend

    • Brand response

      GarminProductExpert

      Thank you for taking time to review your Index Smart Scale. We are sorry to see that you are experiencing some inconsistencies with the data. We would recommend that you ensure that your scale software is up to date. The scale is designed to download any updates through your home's WIFI network. The device page in Garmin Connect would let you know if there are any software updates available. There can also be some differences in how two scales, using similar analysis methods, will display physiological metrics. For more information on why this may occur please use the following FAQ link: http://support.garmin.com/support/searchSupport/simpleCase.htm?caseId={b3d7c340-c5e6-11e5-e505-000000000000}&kbName=garmin. Garmin Customer Care would also be happy to assist you with any questions or concerns that you have. Contact information can be found at www.garmin.com/support. Thank you again for your review and feedback. -JFH Garmin

  • Rating: 1 out of 5 stars

    JAN 2018 review - DO NOT BUY - Scale will not work

    Posted
    OneTrueNull
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Plagued by consistent issues with Garmin Connect. Does not work with Myfitnesspal (actually requires you to disconnect from Garmin Connect if you are currently using it) if you want advanced metrics to show. Inconsistently weighed me and was unable to know who I was even when I weigh about 100lbs more than my SO (who was unable to get more than weight/BMI to sync every day). Garmin support took up hours of my time and was no help except to blame issues with MFP or user settings. BMI was off from day to day. It was using a shorter height than my own to calculate my BMI. I could lose weight and it would say my BMI was higher than the day before. Took it back today after Garmin Connect lost my data for yesterday then the scale said I gained 10 lbs, then lost 20, then gained 10, then lost 5 all within the same few minutes stepping on and off the scale. I had to pick the scale up, move it around, then set it back down for it to show maybe a proper weight (.1 off from yesterdays weight). Check the Garmin support forums for the known issues before buying this scale and know that when calling them they told me several issues that I had and saw forum posts dating back to 2015 for were NOT "known issues". I do not believe this scale will ever be fixed.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Works, but has issues syncing with MyFitnessPal

    Posted
    Hangtime
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I had purchased this scale to get more complete information to use in conjunction with the MyFitnessPal calorie counter app. The product descriptions that I read, from both the vendor and multiple retailers, stated that the Garmin Connect app/website for this device synced with the MFP app/website. The scale works fine, and uploads to the GC site. However, even though my food/calorie intake syncs from MFP to GC, I have been unable to get the weight to sync back to MFP. I had been considering purchasing one of the Garmin activity trackers, as a companion to both the scale and MFP. Although, since MFP is my primary fitness aide, I think that will wait until they have the syncing issue figured out. For now, I will continue to use my Moto360 to track steps. It may be less accurate, but at least I already own it. If you are looking for a scale to track stats like BMI, body fat/water %, bone mass, and skeletal muscle mass, then this will deliver. And, if you are content using Garmin products exclusively, then you are probably fine. However, if you are looking to use it in conjunction with devices/software from other vendors, then you might run into issues, and should consider looking into other options.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Works exceptionally well with Garmin ecosystem

    Posted
    Robert
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I've been meaning to get a new scale for a while now, but I was never sure which to get. I moved to the Garmin fitness ecosystem about a year ago with a Forerunner 230 to track my runs. When I ended up with a bunch of Best Buy Rewards, I figured I finally needed a new scale, so I gave this one a shot. I've been really, really happy with this scale. It works quickly and uploads data automatically, which means I'm a lot more likely to get on the scale. I usually end up forgetting the weight I measured before I got this scale, so putting it into Garmin Connect was a pain. This scale usually has the value uploaded before I even have seen all of the measurements it took! Boy, what a lotta measurements this scale takes, too! Weight, Body Fat %, Lean Mass, Bone Mass...I'm missing a couple. It's a lot of stuff. Now, the galvanic body fat % measurements are not as accurate as professional sports labs will get. If you care that much, go to a sports lab. For me, this is good enough. My only gripe about this scale is that it shows that I put on 7 pounds when I was recovering from an injury during the holidays. Darn accuracy...

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Absolutely Awesome

    Posted
    Tyler123
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This Garmin Index Scale is amaizing. I know I probably have a bit of body fat to get rid of, so being able to see what my body fat index actually is, is quite awesome. Not only does it show body fat, but it also shows bone mass, muscle mass, and body water. All this and I only have to stand on it for a few seconds. Setting it up was so easy, just pull it out of the box, put batteries in it, and click through the Garmin app. It initially connects through Bluetooth, but will connect through wi-fi so one doesn’t have to have their phone nearby each time it’s used. My only drawback was that it too me so long to decide to buy this scale, I should have bought it years ago. After pulling it out of the box and setting it up to find all these awesome metrics, the first thing I did was jump back online and order another one for a friend. This scale is absolutely awesome!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    It works...once you have it setup.

    Posted
    UmbraVipera
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The primary challenge to this device is setting the scale up for multiple users. In my experience, using the Garmin Connect App, setting up the initial user wasn't bad. I ran into issues when attempting to setup the scale for more than one user. I used the Garmin Connect App on my wife's iPhone to initially setup the scale. The process then requires that new users be "invited" by the original user to set themselves up on the scale. It took me long time to figure out how to invite new users. That's more of knock on the Garmin Connect App than the scale itself though. Once I had that figured out the process was simple. I ran into another snag when we went to add our 9 year old son however. He doesn't have a Garmin Connect account, or a phone to install the app on for that matter, therefore he can't be "invited" to add himself. In all fairness, I could probably create an account for him and just log out and back into the app as him on one of the existing phones but I haven't taken the time to mess with that. Once setup though, the scale works well, the display is bright, easy to read and gives you the information you want.

    I would recommend this to a friend



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