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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 466 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers appreciate the Index Smart Scale's accuracy and ease of use, finding it intuitive and easy to set up. Many also highlight the scale's comprehensive information, including bone mass and BMI readings, and its seamless integration with the Garmin app. However, some customers note the relatively high price and find the instructions could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 466 reviews
  • Rated 5 out of 5 stars

    Great Scale for a health nut

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most accurate weight scale ever seen. I love it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent smart scale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It downloads the information to Garmin connect after its pair, I love it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Connects easily to fitness tracker software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with Vivosmart tracker software. Awakening the scale isn't a "one-touch" procedure; tapping for 10-20 sec. in various locations required

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best scale ever for beginners and pro, does water weight ,bmi etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great scale, syncs to my garmin connect and can add people on the scale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just what i wanted gives me the information that i need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great scale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tracks multiple stats and syncs flawlessly with Harmon connect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart scale provides lots of useful health information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    recommended by my son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Garmin tech, watch/phone/scale all talk to each other

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best weight loss tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this scale I have the watch, heart monitor, and the scale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good scale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Tracks water and bmi etc which was important to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great scale for the $$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the bells and whistles of a more expensive scale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Scale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product I like the scale very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Functional scale for athletes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides vital information of your health. Solid scale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart weighing scale!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent weighing scale with a host of nift features!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If You Like Data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scale gives all the details and tracks effortlessly.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    No WOW Factor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty hard to connect and set up. Overpriced in my opinion. Any other scale would've done just as good.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      I'm sorry to hear you're experiencing an issue with your Index Smart Scale. Please go to support.garmin.com where you'll find FAQ's and videos on how to set up the device. If you're still experiencing issues you may also reach out directly to our product support team from this page.

      Debbie with Garmin Garmin

  • Rated 3 out of 5 stars

    Doesn’t sync over protected wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a such a n expensive scale, you’d think it would sync over any WiFi network. Have never been able to to get the water content feature to sync

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      If you are having issues with all the data not syncing, please go to support.garmin.com where you can reach out to our product support team directly.

      Debbie with Garmin Garmin

  • Rated 5 out of 5 stars

    It lies :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wished it lied but unfortunately it is accurate.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 1 out of 5 stars

    We have returned this already

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It hijacked my google email account and email stopped completely. My wife's is still messed up because of this scale. It worked fine until I tried to set it up with the online account. I had to delete the app we took it back. It looked nice and was very accurate, but I hate when my household items hold me hostage.

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      I'm sorry to hear you had an issue with your Index Smart Scale. The device should not have caused this type of issue. We do offer support at support.garmin.com where you can reach out directly to a product support associate for assistance.

      Debbie with Garmin Garmin

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