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Customer Ratings & Reviews

Your price for this item is $190.99
The comparable value price is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 371 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the Index™ S2 Smart Scale, particularly praising its accuracy and ease of use. Many appreciate its connectivity with the Garmin app and the convenience of weight tracking. However, some customers have expressed concerns about the product's price, while others have mentioned challenges during the initial setup and the battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 371 reviews
  • Pros mentioned:
    Accuracy, Ease of use

    Rated 5 out of 5 stars

    Oustanding AmScale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is one of the most accurate scales fornhome use that I have used. Pros: Easy to setup and link to Connect App. Durable. Eaay to read screen. Cons: Some learning curve for multi-user usage. No USB-C charge option.

    I would recommend this to a friend
  • Pros mentioned:
    Weight tracking
    Best Buy Employee

    Rated 5 out of 5 stars

    Garmin Weight

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing scale I have been attempting to go on a weight loss journey and being able to track everything such as weight, BMI, and Muscle weight have been super helpful on giving me the motivatation and drive to accomplish my goal. First week in and i didnt see too much of an improvement but week two lost 5 pounds! I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great scale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great scale and upgrade for my garmin experience!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally bought the scale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scale is dated. That means there are much better options out there with much more data. However, if you are in the Garmin ecosystem, this scale is perfect. All the data goes right to the app. For 6 years I have manually entered my data. No more!

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 5 out of 5 stars

    Health is a priority

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works as expected! The body fat % is a great feature to have. I weigh in 2-3 times a day now. The readings are accurate. I definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Antonios Kougentakis

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scale is amazing shows me my progress with weight loss a lot of cool features connected right to my phone .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Smart features stopped working after a month

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First month was awesome. The scale syncs to your phone giving updates of your progress. Then it stopped syncing. So you go through the motions to get it to work again only for it to lose all data and never sync again. I hate this thing!!!

    No, I would not recommend this to a friend
    • Brand response from GarminProductExpert
      Posted .

      I'm sorry to hear you're experiencing an issue with your Index 2, once the data is uploaded to Garmin Connect it stays in there. Please go to support.garmin.com where you can find many helpful FAQ's and videos on the functions of the device. If you still need assistance you can reach out directly to a product support associate from that link. Garmin

  • Pros mentioned:
    Accuracy, Connectivity, Ease of use

    Rated 5 out of 5 stars

    Good Scale with Automatic Tracking

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Garmin Index S2 Smart Scale to track my health metrics more consistently, and overall I’ve been really pleased with how it works. From setup to daily use, it’s been reliable and easy and everything I wanted in a “smart scale” without a lot of fuss. First off, it’s dead-simple to set up. I connected it to my phone with the relevant app in just a few minutes, entered my basic information, and from then on the scale has automatically synced my weight, body fat percentage, body water, BMI, and more whenever I step on it. I like that all the data collects in one place, making it handy to check trends over time rather than relying on a single number here or there. Accuracy and consistency have also been good in my experience. I normally weigh myself in the mornings and the scale gives stable readings. I haven’t had any weird spikes or obviously wrong numbers, which gives me confidence in the device. For managing fitness, tracking weight changes, or keeping tabs on overall health, that reliability is really valuable. The design and build feel solid too. The scale is stable, sits flat, and the platform is easy to clean. It doesn’t feel cheap or fragile. And I appreciate how discreet and minimalist it looks so it doesn’t draw attention in a bathroom or bedroom, but still feels like a high-quality piece of gear. What I like most is how convenient it is to use. There’s no need to log numbers manually or try to remember past results. Everything is stored digitally in the Garmin Connect app and you can use it in conjunction with other Garmin fitness devices (like a smart watch). It makes monitoring progress over weeks or months effortless, and I can easily spot trends (weight up, water percentage changing, etc.). That long-term visibility has helped me make smarter decisions about diet, workouts, and lifestyle. Overall the Garmin Index S2 has been a dependable and useful addition to my health-tracking routine. It’s simple, accurate enough for everyday use, well-built, and smartly designed. If you want an easy way to keep track of more than just weight (especially over time) it’s a very solid smart scale that’s worth considering.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Connectivity, Weight tracking

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Garmin Index S2 Smart Scale is a solid choice for anyone looking to track their health more closely. It has a sleek black design and a bright display that’s easy to read. The scale measures weight, BMI, body fat percentage, and muscle mass, and it syncs automatically to the Garmin Connect app via Wi-Fi, which makes tracking progress simple. It also supports multiple users, which is useful for families or shared households. Setup is straightforward, and the readings seem accurate. Overall, it’s a reliable smart scale that makes it easier to stay on top of fitness goals.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Ease of use

    Rated 5 out of 5 stars

    Garmin gives a huge advantage!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to lose weight? No! You want to lose BODY FAT! This scale is a great resource that can be used simply and quickly to understand if the work and effort you are making are putting you on the proper course to fat loss. I know a lot sooner if my nutritional and activity choices are putting me in the proper direction toward my goal. This scale easily combines with my Garmin watch (I imagine it does the same with other fitness trackers just as easily) and the Garmin app, as well as My FitnessPal. It was worth the money. Now I no longer have to tediously hand write my fat caliper measurements and the accuracy of measurement is increased. Do your health and fitness a favor and get this scale.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Ease of use, Weight tracking

    Rated 5 out of 5 stars

    Great Integration with Garmin

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected it works well with Garmin connect. It's fast and was accurate compared with another scale I had been using for a while. The % Body fat numbers were different with this scale but the weight number was only a 0.1 lbs difference. Fast, accurate and easy way to keep track of progress every morning. The ability to get the recorded weight into the system without needing Bluetooth is great. Just tap it with your foot, step on, wait and then step off. Done.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Watch, scale, app.... the Garmin trifecta!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adding this scale to my Garmin firness watch was a great choice! It automatically communicates with the Garmin app, instantly updating my health stats, keeping me up to date on where im at in my fitness journey!

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Connectivity

    Rated 5 out of 5 stars

    Upscale Scale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product if you have a Garmin watch and want to keep a running history of your weight and BMI along with your other health and exercise data. Appears to be very accurate with weight - we compared with 2 other scales in the house. Initial setup with Garmin watch required, but after you do it, it's not that difficult. Can accomodate multiple users (each user must have their own Garmin watch / Garmin account). We had 3 users, but 2 scale did get confused with 2 users that have similar weights. One glitch, is that occassionally the screen goes white and flashes - the instructions say it's due to loss of wi-fi signal, but all I've had to do is take out the batteries and put them back in - problem solved. I would recommend, but for the price, only if you value the connectivity to / for saving your weight, BMI & hydration information on a regular basis.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Quality Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the build quality. Love the ease of use. Love the design and scheme. Have not been using it too long. The only thing not to love is that it tells me I am fat... currently working on that! Like it so much I want to buy one for my parents household (helps that they both have Garmin devices as well). A bit pricey, but evidently I may buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    High quality and seamless integration!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Integrates seamlessly with the Garmin connect app and some other fitness apps. I like that it automatically syncs my data daily so I can see my weight changes throughout the month. Very high quality and looks sleek.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    SO easy to setup and fantastic amount of data.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic scale and a must have for anyone with a Garmin Watch. Makes it dead easy to set up and track weight, bone mass, water weight, and BMI. I needed this to keep track of gained water weight since I have heart failure. So much easier and useful than our last "smart" scale! Should have bought this before trying a less expensive smart scale. Just no contest.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Does what its supposed to do

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Maybe a bit overpriced for the device, but the garmin integration is great

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 5 out of 5 stars

    I love this scale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best scale I had. This is the second smart scale I bought, and I can say this is the best one. You will probably spend some time setting it up if you have more than one user, but it is worth it. We had some problems with adding a second person, but we fixed this issue. It shows you morning info every time you use it, such as weather, weight change, BMI, and others. Menu can be switched by your foot.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very happy!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, so far very happy! Totally recommend. Almost 2 year using it, no issues. I recommend using it at same time and before eating in the morning to reduce variation.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Advanced features sync to only One Primary User

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the scales. Pretty easy to sync with GARMIN Connect app. Was disappointed to discover that all the features can only be synced to one Primary User. Simple weight measurement is only data available to other users. I would only recommend this scale for a single individual.

    No, I would not recommend this to a friend
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