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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 5 reviews

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-5 of 5 reviews
  • Rated 2 out of 5 stars

    Hard to Believe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to accompany GE Profile 1.7 Cu. Ft Convection Over-the-Range microwave (model PVM9179DK3BB) to fill a 36 inch wide space. This kit does NOT fit the microwave. The kit panels are 15 5/8 inches tall whereas the microwave is 16 1/8 inches tall. The half inch wouldn't be that big of deal except for the fact it attaches at the bottom of the microwave in addition to the back. Apparently GE expects the gap to be at the top which would leave nice little voids for everyone to see. I called GE and verified this indeed was the kit DESIGNED FOR THIS MICROWAVE. GE SHOULD BE EMBARRASSED. This left me with the choices of returning both the microwave and the fillers or modifying the filler panels so the gap was not at the top. I elected to modify the panels as I could always return the microwave and eat the cost of the filler kit. I cut the tabs off the bottom of the filler panels leaving the panels to attach to the back of the microwave and the somewhat flimsy metal strap on top. This resolved the problem where the gap would be on top. I shouldn't have to be cutting off metal tabs to install these but it worked better than GE designed. I would not recommend except for the fact that this is better than nothing.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello DanSOhio, thank you for your review. We are sincerely sorry this trim kit does not fit your microwave. This is certainly not something we would expect to hear and would love to look into this further as this is not the ownership experience we strive for. If you would like to reach out to us about this, please feel free to do so on one of our social media channels. -Chris@GEA GE_Appliances

  • Rated 4 out of 5 stars

    Fillers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed the item and it served its purpose very well however they are about 1/3 of an inch to short and they all are so there’s a small gap at the top on each side of my microwave, the manufacturer needs to make them the same hight as the standard microwaves are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks great! Rip off price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to fill in the gap from our old 36 inch microwave. Unfortunately no one makes a 36 inch any longer. The installer did an excellent job however I thought the price was a rip off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Filler

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product, it has a cosmetic appeal. It’s just a needed addition for the space

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    this fit into the space just fine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since GE no longer makes 36" built in OTR microwaves, this was the best solution. A third party installed it (not Best Buy team); he was unprofessional, pulling up his shirt to wipe his forehead with children present and did not clean up mess on stovetop from drilling.

    I would recommend this to a friend
  • Customer reviews from geappliances.com

    User rating, 1 out of 5 stars with 1 review on geappliances.com.

    See all geappliances.com reviews
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