Customer Ratings & Reviews

This window AC is awesome! I needed this for my bedroom, I was getting too hot at night and my central air wasn’t enough. I ordered it for pick up and BestBuy had it ready within the hour. The installation was easy and everything you need to install is included. You will need a second person to help pull it out the box and mount on window. I highly recommend setting up the voice command feature. I set mine up with Alexa, it took me about ten minutes to figure it out. You have to add it as a skill and not a device. If I get too cold at night I don’t even have to open my eyes I just tell Alexa to set AC on a higher temp, it’s awesome! The app is very useful, you can track how much energy the AC has used in KWH. One down side is that the unit is on the louder side. Overall I’m very satisfied with this unit.

It's sleek and clean looking. Super easy to install and maintain. You get an alert anytime the filter needs to be cleaned as well. You can operate the unit by the app on your phone which is super convenient. It's not too loud and it cools very well. I'm using this in my single wide mobile home. It's cooling my living room and kitchen area perfectly. I would def purchase again.

Used only a few days while getting quotes for new central AC, cools 550sqft fine. Wifi works well; as such, I haven't used remote. Easy install, relatively quiet. My only complaint is something that I also saw in another review, i.e. the power saver mode is pretty much useless. Temperature range swing for on/off cycle much too large, My central unit cycles on/off within one degree, don't know degree swing this one takes because I have to go back to cool mode before I ever find out. My 4 of 5 instead of 5 of 5 stars is result.

This is a rather effective AC. My square footage is somewhat more than the effective size of the unit. But, it still cools things down quite sufficiently. Also, it is easy on the amps. I was afraid the fuse would blow because the microwave is on the same fuse. And Pow! When I first plugged it in and turned it on the fuse blew. After changing the fuse, no problems, even with the microwave on. That old outlet hadn't been used for anything more than a charger in decades. The online app makes remote operation a snap, and you have FULL control. Also, the operation is very quiet for this size of an AC and the lights can conveniently be set to turn off so that light doesn't interfere with whatever you are doing. Only a few drawbacks: The ECO setting seems to work too well. It lets the temperature climb a bit too high before turning the unit back on. Also, the window insulating materials could be better. Maybe it's just my 1890s house, but better materials are needed. I had to reinstall mine with thicker foam all around. Buy yourself enough thick foam to insulate the window. This unit does not have a vent opening to bring in air from the outside, that I can tell, to just use it as a fan on not so hot days. Many air conditioners these days no longer offer that feature. Those are some pretty minor drawbacks. This is an AC worth owning.

Purchased the 12000 BTU Smart Window AC. It was easy to install. The ECO setting works great for a 15x20ft room. The unit is quiet. Family has been keeping comfortably cool during this CA summer. I am happy with the purchase. Minus 1 star because I cannot get the Smart part to connect. (I will keep trying)

It works really good keeps the house really cold i highly recommend this if u like it cold love that it has a remote its really easy to install and it saves alot my power bill isnt even high the customer service was really helpful with my progressive leasing this is why i got air conditioner

A little loud when it first comes on but cools down a very large space very quickly

Ordered the AC and it arrived next day amazing convenient service and great powerful AC I got on sale

This product is a good purchase but note to self you have to take into consideration if on the first floor and have boiler room under you get a higher btu. My daughter has the same one and she has an open concept apt and it feels comfortable where mines is only cooling living room.

It is awesome, cooler than expected and it’s very quiet

Worked great for a large living room would recommend, it is heavy.

Best air conditioner I’ve ever gotten!! Blows really cold air. Sometimes I feel that it gets Too cold so I have to turn it down

I love this air conditioner. You can use the SmartHQ app to schedule the air conditioning to turn off and on or anywhere in the world and also see how much money it’s costing to run.

Cools my entire 680 sqft space… remote control is a plus

Very happy with this air conditioner. Was easy to install and so far it’s working great. It cools off the whole first floor of our house and it’s not too noisy. The price was good and didn’t break the bank

Great air conditioning for the area I needed it for living room/hallway and kitchen pulls down the whole area total square footage of the cooling area 650 feet

A good cooling A/C and easy to use remote.was a last minute find when I need a window unit. But I’m happy with the performance.

Great air conditioner. Cooled our bedroom perfectly. Even on 100 degree days air was only on 66 and low fan speed.

Love it! cools fast and love the settings. I have in bedroom. And its perfect

Very good AC. Powerful and freezes an apartment. My apartment is more the 550sq ft