Customers have good things to say about the microwave's size, ease of use, quiet operation, and sleek appearance. Many appreciate its heating performance and powerful capabilities, along with the overall quality and relatively easy installation. However, some customers reported issues with the door latch mechanism and inconsistencies in the color or trim kit compatibility.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 572 reviews
Pros mentioned:
Heating speed
Rated 4 out of 5 stars
So far so bueno
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It looks fine over my wall oven, which is a different brand. I am still getting used to it, and so far I have only one complaint: I don’t trust the “Sensor Cooking” buttons. This is based solely on my attempts to reheat cold mugs of coffee. Instead of being reheated, the coffee ends up literally boiling hot. So hot that oven mitts need to be used to pull the coffee mug out!
In fact, through trial and error I have discovered that it just takes 25 seconds on “cook time” to reheat my coffee in a mug.
I don’t trust the other “sensor cooking” buttons to bake a potato or a vegetable, for example, so I’m not using them.
I’m keeping a really close eye on the Defrost button, too.
This review is from GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - Black on Black
I would recommend this to a friend
Brand response from GE Answers
Posted .
We're sorry to hear that the sensor cooking buttons aren't working as intended. If you haven't done so already, please take a look at page twenty-one in your use and care manual and utilize your warranty to get this taken care of.
Pros mentioned:
Noise level
Rated 4 out of 5 stars
Good Microwave. Loads of room and features.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We bought this to replace a similar model that had the stainless steel trim. The old one just started failing from time to time (would spin, but it would not heat). This one has virtually the same features. It did require a new mounting setup, but we were able to use the old "stainless" outer trim (and it looks good).
Installation was not difficult, but you will want to take a little care to make sure the mounting brackets are properly positioned.
It heats very well (at least as well as the last one), and it's not at all noisy. The buttons are very responsive.
The only problem we have is that it is difficult to read the labels on the buttons. At first glance, you would think it would be clear, but it's only clear if you are pretty much looking straight at it. Ours is mounted under the counter, so we have to crouch to read them. The old one was not as difficult. Thankfully, they are in the same layout, so we were used to their position.
This review is from GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - Black on Black
I would recommend this to a friend
Brand response from GE Answers
Posted .
Hello, We appreciate you taking the time to reach out to us with your feedback. We are happy that you are enjoying your new microwave and all its features! We take feedback from our customers seriously and use this information to send to our engineers and design teams to help them improve on future builds. If there is anything else we can help with please let us know. Have a great day! -Mel@GEA
Rated 3 out of 5 stars
Works as expected.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the replacement oven for my 13 year old GE Profile built-in microwave with two matching ovens. It works as advertised and I am happy with it. However, GE has changed the style and the appearance of the microwave and it has minor differences from the two built in ovens. This one is square at corners and it does not have the curvatures at the top of trim like the ovens. The built-in ovens have white digital clock numbers. This one has green digital clock numbers. This was the best match to my two GE Profile ovens. The new trim kit is plastic and covered with a thin product that looks like stainless steel. The trim kit was also an additional $240. The old trim kit would not work with this microwave oven. The screw holes do not align. This was the best match to my two GE Profile ovens. I installed the microwave oven. The instructions were ok, just follow them carefully to get all screws to align with holes. Recommend having two people for the final install-one to hold the microwave and one to plug the cord into the back of the cabinet.
This review is from GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - Black on Black
I would recommend this to a friend
Brand response from GE Answers
Posted .
Hello,
Thank you for taking the time to review your microwave. We do understand your concern about the quality of the product, but have confidence that it will last as long as your previous model. If there's anything you need, let us know and we'll be glad to assist. Thanks for being part of the GE family! Mike@GEA
Pros mentioned:
Noise level
Rated 5 out of 5 stars
2.2 GE Profile Microwave and trim kit
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The 2.2 GE Profile Microwave works great for our cooking needs. We had the installers come out 3 to times and they worked diligently to provide us excellent service. The new model of Profile is very satisfactory since it makes little to no noise. Moreover we like the colors and the sleek design of the cabinet. Since value is our goal we liked the moderate price of the microwave. Thanks
This review is from GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - Gray
I would recommend this to a friend
Brand response from GE Answers
Posted .
Hey there – thank you for sharing your kind words about our microwave! We’re delighted that it meets your cooking needs, operates quietly, and that you appreciate its design. Your happiness with the value of your purchase is important to us, and we’re here to ensure your continued satisfaction. Please feel free to reach out anytime if there is anything we can assist with. Thanks for being a part of the GE Appliances Family! Lauren@GEAppliances
Rated 3 out of 5 stars
Fits the cabinet
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this model to replace a GE 2.2 cu.ft microwave. The original GE lasted 8 years and installed as a set with a wall oven. An add-on trim frame made the microwave match the oven. The original frame would not work with the new microwave which was an extra expense. The chrome door of the original was not available as a choice with the new model so we elected for dark gray door. The microwave and the trim frame have a cheaper, flimsy feel compared to the originals. The new microwave omits the GE name badge on the door. We miss that name badge to slam the door shut to avoid fingerprints. GE did a good job simplifying the control panel which makes the oven with more usable cooking features, e.g. the Popcorn button works well. The interior of this oven is dark gray and starves the interior light -- you really can't watch the food cook by peering through the window. But, overall we are glad GE still makes an oven and a frame so that this oven appears as a set to fit our cabinet space.
This review is from GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - Gray
I would recommend this to a friend
Brand response from GE Answers
Posted .
Hello. Thanks for letting us know about your experience - we truly appreciate your loyalty as a GE Appliances consumer! We do regret that you aren’t fully satisfied with your new microwave, and have some issues with the material, available finish, lack of a name badge for this model and the interior color. We would indeed advise using the trim frame that comes with the new microwave, but we do regret any inconvenience caused. We always want to provide a great product, and your concerns will be shared with our team for review. We’re glad you appreciate the control panel and cooking features, and your positive feedback will be shared with our team as well. We’re confident your new microwave will serve your needs well for years to come, just as your old one did. If you ever have any other concerns or questions we’re always happy to assist, here or over our social media. Best wishes! -Sarah@GEA
Pros mentioned:
Size
Rated 5 out of 5 stars
Unexpected expense
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A replacement for a model GE no longer makes. Exact same size, was hoping to use existing chrome trim but ended up buying a new chrome trim at $250, not exactly what I wanted but otherwise microwave works and looks great. Disappointing to spend money on a new trim when what I had was practically new.
This review is from GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - Gray
I would recommend this to a friend
Pros mentioned:
Size
Rated 3 out of 5 stars
Unhappy camper
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Replaced same model that died 6 yrs after being installed. Reused trim kit which is near impossible to put back together. Replaced same model that stopped working prematurely so I would not have to purchase a new trim kit. Very unhappy with this but was stuck with trying to match size etc.
This review is from GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - Black on Black
No, I would not recommend this to a friend
Pros mentioned:
Size
Rated 5 out of 5 stars
GE PROFILE MICROWAVE
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Our GE Profile Microwave is great. Love the durability and it is easy to use. Very spacious and accommodates most microwave safe dishes. Five stars ⭐️ ⭐️⭐️⭐️⭐️
I would recommend this to a friend
Rated 5 out of 5 stars
Perfect fit
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Efficient, easy to operate, and fits the space left by my old GE profile microwave that lasted 15 years. Much easier to keep this exterior clean (no nobs). And the stainless trim kit keeps the color theme with our existing appliances. Here’s to another 15 years!!
This review is from GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - Black on Black
I would recommend this to a friend
Pros mentioned:
Appearance
Rated 5 out of 5 stars
Microwave
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect match and easy to install, still works great
This review is from GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - Gray
I would recommend this to a friend
Rated 4 out of 5 stars
Sensor cooking is a nice upgrade and huge plus
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The exterior feels more like plastic compared to our old GE Profile microwave, which had a metal exterior. Maybe I'm mistaken, but it seems like the exterior is made of hard plastic instead of glass.
This review is from GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - Gray
I would recommend this to a friend
Rated 4 out of 5 stars
Microwave is ok, not long lasting enough
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This microwave is good and bad. I had to get it because my original same model microwave broke after almost 4 years, which is too short in my opinion. It is the one that fits the matching trim, so I had to get the same one again. It works fine, but not sure how long it will last.
This review is from GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - Black on Black
No, I would not recommend this to a friend
Brand response from GE Answers
Posted .
Hello. We appreciate you reaching out, and we’re glad you like the microwave overall. But we do hate to hear that your last microwave broke – we regret any inconvenience this might have caused. Notice of your experience will be sent to our team for review. Please note that our trim kits are model specific and can change over time; if you need to replace your microwave, the old kit may work if the model is the same, but generally we would recommend obtaining a new kit to go with the new microwave, as it’s possible there may have been design or part changes since the last one was installed. We’re confident this microwave will serve your needs well for a long time to come, and we’re always glad to help if you have any other concerns or questions. All the best! -Sarah@GEA
Pros mentioned:
Size
Rated 5 out of 5 stars
Great microwave!
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I replaced my very old white GE profile with this one. I figured if the last one lasted so long it only made sense to buy the same thing again. It is perfect and huge inside! Fits a whole pizza box (to keep warm, I don’t heat up pizza in the box). Very easy to clean too!
This review is from GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - Gray
I would recommend this to a friend
Pros mentioned:
Size
Rated 5 out of 5 stars
Microwave very good
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's a good size, it heats up very quickly and I recommend it.
This review is from GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - Black on Black
I would recommend this to a friend
Pros mentioned:
Installation
Rated 5 out of 5 stars
Great Replacement Unit
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The GE microwave oven replaced an older GE model which stopped working after about 14 years. I chose this model because I wanted to install it where the previous one was built-in. The new oven works as well as the old one did. No complaints!
This review is from GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - Black on Black
I would recommend this to a friend
Pros mentioned:
Appearance
Rated 5 out of 5 stars
Perfect.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best microwave out there! Attractive and efficient.
This review is from GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - Black on Black
I would recommend this to a friend
Pros mentioned:
Heating speed
Rated 5 out of 5 stars
GE PROFILE MICROWAVE OVEN
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s perfect. I’m so glad I purchased this Microwave it’s super faster and heats up perfectly and in less time. I love it and the price was very low.
This review is from GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - Gray
I would recommend this to a friend
Rated 5 out of 5 stars
GE Profile 2.2cu. ft microwave was great replaceme
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Our GE 1.6 cu ft 1100 watts built in microwave died after 22 years of great service. We looked for a replacement that was close to dimensions/power of our old one but most that came close only had 900 watts. So we went with the 2.2 cu ft GE profile which had 1100 watts and glad we did. It just fit into the cabinet but has a larger cooking area and does a nice job of heating. The control panel was similar to our old microwave so we felt right at home operating it. I would recommend this microwave oven.
This review is from GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - Black on Black
I would recommend this to a friend
Rated 5 out of 5 stars
Super powerful!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Beautiful microwave if a microwave can be beautiful. Great reheat function as well as cooking a potato. It senses how big or how much food there is and cooks or reheats it to perfection. Very weird though that I can put a container with butter in it to try to melt it and the container is too hot to touch and the butter isn’t melted. There is probably a setting I’m missing. Microwaves have come a long way and this one seems to be a great one. We will see in the long run.
This review is from GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - Gray
I would recommend this to a friend
Brand response from GE Answers
Posted .
Hey there! Thanks for taking the time to share your thoughts with us. Happy to hear you're happy with your purchase. This is a wonderfully designed model with so many great features. For the proper setting and instructions for melting butter can be found on page 16 of the use and care manual which is located in the "From the Manufacturer" section under this model. If you have any questions, let us know. We're happy to assist you. Thank you for choosing GE Appliances! Julia@GEAppliances
Rated 5 out of 5 stars
Looks great as a built in microwave
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Looks great and meets expectations for cooking needs. Replaced my GE Monogram built in microwave (16 yo), purchased the required stainless steel frame for the built in look.
This review is from GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - Black on Black