Customer Ratings & Reviews
- Model:
- PYE22KSKSS
- SKU:
- 5074440
Rating by feature
- Storage Capacity
Rating 4.4 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Design
Rating 4.3 out of 5 stars
Customers are saying
Customers regard the 22.1 Cu. Ft. French Door Counter-Depth Refrigerator highly for its overall performance, phenomenal storage capacity and appealing design. However, some customers have expressed concerns about the ice maker, noise level, freezer door requiring a hard pull, and temperature control issues.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Ice maker, Noise level
Owner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigeraror is ok but for the price I expected more. The ice maker is too low,it splatters ice when its in crushed mode and the compressor is loud at times.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hey there, and thank you for letting us know about your experience. We hate to hear you’re not fully satisfied with your refrigerator, and have concerns with the way the ice is dispensed and the noise the compressor makes. We always want to provide a great product, and regret any inconvenience you’ve had. Notice of your experience will be sent to our team for review. For the issue with the ice maker, if the ice is flying out of the mold and landing outside the bucket, you may want to make sure there’s no water line restriction. If the ice is flying out of the dispenser, you might want to check that the freezer temperature isn’t too cold. (If the temperature gets too cold, the ice may be too brittle and prone to flying apart too quickly when it’s crushed.) If it might be helpful, we have additional details on what to check for this issue in an article on our GE Appliances website titled ‘Flying Ice Cubes from Icemaker or Dispenser’; if you’d like to view this, you can do so on our website when you look up the title and click the Support tab. Regarding noise, we do expect the refrigerator to make some sounds as it operates, and we have a description of what sounds you may hear on page 45 of the manual. You can view that on our website when you look up the model number and go to the product page, if you wish. If you aren’t able to resolve your concerns and think service may be needed, that department can be reached at 1-800-432-2737. We hope this is helpful, and we’re always available here or over our social media if you have any other concerns or questions. -Sarah@GEA
- Pros mentioned:Capacity
Great fridge, disappointing filtering system
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, we are happy with the fridge. Very spacious given the size. My main issue has to do with the water filter system and how GE requires their own (expensive) filters to be used.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there - Thanks for taking the time to write a review. We're glad to hear you're happy with your refrigerator. Factors in our parts pricing include distribution, warehousing, availability and marketing costs. We'll be sure to share your feedback with our parts team. Best wishes! -Mikayla@GEA
- Cons mentioned:Ice maker
Nice refrigerator, impressive lighting & autofill
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this unit to replaced a failed GE Profile unit that lasted 12 years. The prior model was no longer sold and this fit into the space perfectly and the finish matched the existing GE appliances. The ice maker is small and does make a little noise when dumping cubes into the reservoir; otherwise, a quite unit similar to the prior unit. Kids and I really like the AutoFill function. It works surprisingly well.
I would recommend this to a friend - Cons mentioned:Noise level
Good Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Refrigerator. The mechanism that releases ice is very noisy. Filtered Water taste great from refrigerator. Previous LG refrigerator filtered water had aftertaste. Only wished this was a larger counter depth refrigerator.
I would recommend this to a friend - Pros mentioned:Design, Size
Great refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice. Sleek and perfect size. Like the counter depth. So nice not having a refrigerator sticking out into the room.
I would recommend this to a friend - Pros mentioned:Capacity, Design
Great ice maker
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having ice storage on door really opens up shelving on the inside. So far ice maker works great. Refrigerator has a great look.
I would recommend this to a friend - Pros mentioned:Design, Size
Great Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this counter-depth refrigerator. It fits beautifully in my new home, is quiet, efficient and so stylish.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello. We're happy to hear that you are loving your beautiful refrigerator and all that it has to offer! Thanks for the review, and should you have any additional feedback, please reach out to us! All the best.-Kianna@GEA
- Pros mentioned:Overall performance
2nd time is the charm.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First refrigerator did not work at all. Best Buy brought us another one the next day! It has been working great.
I would recommend this to a friend - Pros mentioned:Capacity, Size
Great new fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with purchase. Fits right into existing space. Meets all our needs. Spacious while being compact.
I would recommend this to a friend Love the water autofill feature!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a basic fridge without the many bells and whistles that adorn many of the newest refrigerators on the market today. It does a great job at simply keeping food/products cold. The true luxury of the fridge is the door water glass autofill feature. It works flawlessly regardless of glass size or type. A simple function done well. If you use a lot of ice, then you should consider the freezer ice maker add-on even though you are forfeiting freezer space. Overall, this is a great fridge for the price.
I would recommend this to a friend- Pros mentioned:Capacity
??
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only a few weeks into it, but it is quiet and operates as advertised. No complaints about operating noise. Ice does make a noise at drops into storage bin, but that is true of all similar icemakers. Like the shelving arrangement. Seems to be more room than in previous Samsung of same size. Doors are a bit harder to open. I assume this is to ensure a tight seal and reduce energy use.
I would recommend this to a friend - Pros mentioned:Design
Most Innovative Product Design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator!! It’s design is far superior to a traditional side by side fridge! A woman must have come up w/it! It is much easier to see & access items w/o giving up space! It is a winner!!
I would recommend this to a friendBrand response from GE Answers
Posted .Greetings - Thank you for taking the time to share your positive feedback! We're thrilled to hear that you love your GE Appliances refrigerator, especially appreciating its design and functionality. We're glad it's making accessing and seeing items easier for you. If you ever need assistance or have further thoughts to share, we're here for you. Thanks again for choosing GE Appliances—your satisfaction means a lot to us! -Kacie@GEAppliances
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its everything we need. Haven't been able to hook up water line yet.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi - Thank you for sharing your feedback! We're delighted to hear that your refrigerator is meeting your needs. If you encounter any challenges with hooking up the water line or have any other questions in the future, please feel free to reach out. We're here to assist you with anything you may need. Thanks again for choosing GE Appliances! -Kacie@GEAppliances
- Cons mentioned:Freezer door
Great Fridge - Would definitely recommend!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a beautiful refrigerator that was perfect for our counter-depth needs. Positives: My favorite feature is the auto-sensing water dispenser in the door. Two-person household here and icemaker always has ample ice for our needs. Negatives: Lower freezer door takes some muscle to open and can sometimes make items jostle around.
I would recommend this to a friend - Pros mentioned:Size
Perfect for a single person
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love that it is smaller than my previous refrigerator. I shop more often and have fresher food. Only issue is that the handle was scratched when moved. Did not think it should have scratched that easily.
I would recommend this to a friend Customer service is dreadful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My refrigerator needed repair the day it was delivered. The freezer was not sealed properly, the right door needed replacement. Trying to contact someone for help was difficult to put it nicely, It took 5 calls (had to leave messages) with no call back ever and 2 visits to the store before anyone would help.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello - We're incredibly sorry to hear that your refrigerator needed to be repaired the day it was delivered and that you've had issues getting the help you need. This is certainly not the experience we want for you. If you still need assistance, please send us a private message on any social media platform so we can gather some additional information. We look forward to hearing from you soon. -Kacie@GEAppliances
- Cons mentioned:Noise level
GE profile
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is amazing! I was skeptical in purchasing only because of the reviews stating it was loud actually it’s not as far as running. The only thing that’s a little loud is the ice when dispensing but otherwise I love it!
I would recommend this to a friend - Cons mentioned:Ice maker, Noise level
Not again!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit is loud Also ice maker builds up frost on edge of door?
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Notagain, thank you for your review. We are sincerely sorry that you have not been pleased with your refrigerator's ice maker and noise level. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA
- Pros mentioned:Design
Love my GE Pro Refrigerator!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my GE Pro refrigerator! I love the adjustable shelves and the auto sensing water filler! I use that a lot! I would recommend this to everyone! ❤️
I would recommend this to a friend - Pros mentioned:Overall performance
GE Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product Great product Great product Happy with great product
I would recommend this to a friend