Customers are positive about the spaciousness, counter depth, storage, design, size, fingerprint resistance, auto fill, and capacity of the refrigerator. They appreciate the stylish design, ample storage space, and counter-depth fit. The auto fill feature and fingerprint-resistant finish are also well-received. However, customers are negative about the ice maker, noise, temperature control, water filter, and defective units. Common complaints include the ice maker malfunctioning, excessive noise, inconsistent temperature control, and issues with the water filter and dispenser. Some customers have also experienced receiving defective units.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 424 reviews
Rated 3 out of 5 stars
Quality Manufacturer but Underwhelmed
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Based on external reviews we purchased this refrigerator. I love the interior lighting and the autofill water sensor in the door. This model is only counter depth and I underestimated the reduced capacity. If a person has a larger capacity refrigerator and you use every inch of it, I would not recommend getting a counter depth model. I also found the shelving to be a bit thin and flimsy but I believe that the entire industry is moving in that direction so not much to be done about that. I can only hope the major systems will hold up over the coming years.
We're thrilled to learn that you love the interior lighting and autofill features offered by this fridge! Thanks for the feedback about the shelving that we'll surely share with the appropriate group. Thanks for choosing GE Profile for your home!
Rated 5 out of 5 stars
Autofill
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The autofill on the door is a game changer! We bought the counter-depth and it looks beautiful but not as much room inside, which we don't need for just me and hubby. Ice maker is not visible or in the way which I like.
Congratulations on your beautiful new refrigerator. We are pleased to hear you are loving it! This model has Hands-Free Auto Fill that allows you to save a little time when you are working in the kitchen. Also, this does have the option to add a second (IM5D) icemaker in the future, if desired.
Rated 5 out of 5 stars
good buy
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
product feels well built and quality. coming from an older generation fridge and definitely feel the change.
Not only is this refrigerator built to last, but it’s also built to stay looking like new, thanks to the fingerprint-resistant stainless steel finish. This finish allows you to easily wipe away smudges and fingerprints for a look that's always sparkling clean!
Rated 4 out of 5 stars
Overall a good purchase
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am overall pleased with the purchase. The one thing that I am unhappy with is the plastic covering on the doors is almost impossible to get completely off. They put the plastic coating on the stainless steel before attaching it to the door so it leaves plastic pieces btw the door and stainless steel covering.
Hello there - We're happy to hear you're enjoying the operation of this refrigerator. We apologize for the struggle in removing the protective plastic covering. We will be sure to share this feedback with our design teams to hopefully improve this in the future. Thank you for choosing GE Appliances for your home! Julia@GEAppliances
Pros mentioned:
Design, Overall performance
Rated 5 out of 5 stars
Solid fridge
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Looks awesome, great space saving depth. Everything works as described.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have only had my new GE REFRIGERATOR for about a month. So far I love it. I was a little unhappy on delivery when the two men said we can’t install because you have a copper line that’s not up to code. He said we’ll put it in your garage and you’ll get a call from the office. I received that call and I would need a plumber to put in new connect. I asked when they would return to complete installation. I was told next Monday if they could find time in th schedule. I was able to get a plumber the same day He did the simple replacement part and asked if I wanted him to complete installation. Of course I said yes. All my frozen food was in coolers and at neighbors house. Of course there was a charge and that was included in my purchase price. I thought installers carried simple supplies and knew how to complete the job. They should know how to do more that plug an appliance into the wall.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Performs as described. Wish I would have thought more about internal shelf and door storage but overall footprint was needed for the space in the house.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Beautiful!! The best bang for your buck! For the smaller version it still has A LOT of space! The refrigerator gets amazingly cold in just seconds and the water filtration system is fantastic!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect for our needs. Double door provides opportunity to see what's in the fridge. Refridgerator freezer working fine since we got it in early July. Stainless finish holding up well, with no fingerprints to deal with.
Thanks for taking the time to write about your refrigerator. We're pleased to hear that you are enjoying things so far! Hope you've tried out the auto fill feature. It's quickly becoming a popular feature! Thanks for choosing GE. Have a good day! Mike@GEA
Rated 5 out of 5 stars
Excellent Refrigerator
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
We love our new refrigerator! The auto fill option is so convenient, lots of interior space in both the freezer and refrigerator sections. I would definitely recommend this refrigerator to anyone looking for a good counter depth option!!
I would recommend this to a friend
Rated 4 out of 5 stars
Only if....
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had a GE side by side for 10 years and I was very happy with it so when it's time to upgrade, I look for a GE. This counter depth french door looks great in my remodeled kitchen. It's very quiet. The stainless steel exterior and handles look nice. But, it's a GE PROFILE, so I would expect the interior racks and drawers to be a little up scaled. The drawers are hard to slide in and out.
I would recommend this to a friend
Brand response from GE Answers
Posted .
Hello SLW1888 - Thank you for purchasing a new GE Appliances refrigerator. We truly appreciate you choosing our product over other options. Our hope is that this appliance will serve you and your family well for many years to come. - TREY@GEA
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Buy this!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We love this refrigerator! It does absolutely everything we need to do. It actually looks more gorgeous than we expected.
Greetings - That's fantastic to hear! We're thrilled that your refrigerator has exceeded your expectations and is meeting all your needs. It's wonderful to know that it's not only functional but also adds an extra touch of beauty to your space. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're here to help! -Kacie@GEAppliances
Pros mentioned:
Capacity
Rated 5 out of 5 stars
Nice feature for the Kitchen.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very Spacious and bright inside. You can find everything easy.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The slate color is warm and an eye catcher and brings out the beauty of the kitchen. It is counter depth but rather spacious inside. It appears someone put alot of thought into the interior as well as the exterior design. The workmanship is above superior. And it is quiet after the ice compartment is full to capacity, when it reaches full capacity the arm in place is set up to stop the ice making process until it is emptied. Bottom line is GE is still ahead of the pack. It is just a pretty piece of work.
This review is from GE Profile - 22.1 Cu. Ft. French Door Counter-Depth Refrigerator with Hands-Free AutoFill - Slate
I would recommend this to a friend
Pros mentioned:
Design, Size
Rated 5 out of 5 stars
New kitchen; new fridge
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect size and features for my space. Beautiful as a bonus!
We're sorry to hear about your old fridge, but we're glad that you're enjoying your new one! We're confident this model will continue to be a great addition to your home for many years!