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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 424 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are positive about the refrigerator's overall performance, phenomenal capacity, and appealing design. The size, lighting, attractive finish, and useful features also receive praise. However, customers express concerns regarding the noise level, issues with the ice maker, a difficult-to-open freezer door, and inconsistent temperature control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 424 reviews
  • Rated 3 out of 5 stars

    Quality Manufacturer but Underwhelmed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based on external reviews we purchased this refrigerator. I love the interior lighting and the autofill water sensor in the door. This model is only counter depth and I underestimated the reduced capacity. If a person has a larger capacity refrigerator and you use every inch of it, I would not recommend getting a counter depth model. I also found the shelving to be a bit thin and flimsy but I believe that the entire industry is moving in that direction so not much to be done about that. I can only hope the major systems will hold up over the coming years.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're thrilled to learn that you love the interior lighting and autofill features offered by this fridge! Thanks for the feedback about the shelving that we'll surely share with the appropriate group. Thanks for choosing GE Profile for your home! GE_Appliances

  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fridge; I got it on Labor Day for an amazing deal. It's just what I needed for my new apartment. I got 0% financing for 18 months too! Shoutout to Stephen who helped me out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Buy this!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refrigerator! It does absolutely everything we need to do. It actually looks more gorgeous than we expected.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Greetings - That's fantastic to hear! We're thrilled that your refrigerator has exceeded your expectations and is meeting all your needs. It's wonderful to know that it's not only functional but also adds an extra touch of beauty to your space. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're here to help! -Kacie@GEAppliances GE_Appliances

  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Very nice refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is very attractive. Has lots of interior space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Profile Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been very happy with the refrigerator and its ease of use. Although I think there should be long term reviews on such products, for a short-term review, this product been holding up

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    GE Hands free water

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator fits my kitchen perfectly. I had ordered the 27.5 refrigerator it was entirely too big. The counter depth arrived it fits perfectly in the spot, much smaller on inside but freezer space is about the same as 27.5. Overall it is a sleek good looking product!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Ge side by side refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a very nice job of controlling different temperatures in different zones. Storage capacity is very nice

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there - Thank you for sharing your feedback! We're delighted to hear that your refrigerator is doing a great job of controlling temperatures in different zones and that you're pleased with the storage capacity. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're here for you. Thanks again for choosing GE Appliances! -Kacie@GEAppliances GE_Appliances

  • Rated 4 out of 5 stars

    Excellent refrigerator for the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator had to replace a similar body style of the old Café series that we had so didn't really have a choice as the old one was built into our cabinet design. However we have been pleasantly surprised by how well it works and how quiet it is. The autofill water dispenser is a great feature that we use to fill pitchers and large glasses and the freezer space in a big improvement over the Café series. Overall very pleased with our Profile purchase. I give it a four because everything is plastic so it feels less durable than we're used to.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello BillyNy - Thank you very much for purchasing a new GE Appliances refrigerator. We truly appreciate your decision to choose our product over other options. Our hope is that this appliance will serve you and your family well for many years to come. -TREY@GEA GE_Appliances

  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    GE profile

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not thrilled with the ice maker. Also, it seems to smell odd. Having a difficult time getting it to smell fresh. I was not sure about purchasing this model, but was told it had few service issues.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello there - We appreciate your feedback on this refrigerator. We're sorry to hear about the challenges you've experienced with the ice maker and the unusual odor. We'd love to hear more on the ice maker issues you're facing. Please send us a message on any social media platform so we can gather some additional information. We look forward to assisting you soon. -Kacie@GEAppliances GE_Appliances

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great family fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product provides so much space for our large family to store groceries! The kids love have easy the drawers at positioned to access their favorite snacks.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Our New GE Profile

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    impressed on the much improvement GE has done of recent times in comparison with our former 10 year old GE that stopped working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Autofill

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The autofill on the door is a game changer! We bought the counter-depth and it looks beautiful but not as much room inside, which we don't need for just me and hubby. Ice maker is not visible or in the way which I like.

    I would recommend this to a friend
  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    Excellent well made appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All around this is an excellent fridge! The storage, layout, lighting, quality of the shelves are all very well thought out and they blend in great with other Profile appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Nice feature for the Kitchen.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Spacious and bright inside. You can find everything easy.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    G.E. Profile - 22.1 Cu.Ft.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satified with my purchase. Fits well in the space allowed.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello-We are so pleased to see that you are happy with your purchase. It is great that this looks so great in your kitchen space. The autofill on the water dispenser is a game changer. The ice maker has a little smaller bin, but is ample and makes ice quickly. You can also add an optional ice maker in the freezer if you need more ice. If you have any questions in the future, please let us know. We are here to help! Joyce@GEA GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old fridge died and we replaced it with this new one. It's a solid fridge.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry to hear about your old fridge, but we're glad that you're enjoying your new one! We're confident this model will continue to be a great addition to your home for many years! GE_Appliances

  • Cons mentioned:
    Freezer door

    Rated 5 out of 5 stars

    Great fridge but a few flaws

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great fridge but came with a few issues. Door was not aligned, interior rubber grim was unglued and one of the rubber pads on the inside was torn.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost a 5 star rating.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new GE refrigerator. We would have given it a 5 star rating except for the fact that the filtered water is not cold enough. Our old GE (with the water dispenser inside) had much colder water.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Fantastic Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More room than expected. Very thought out. Very quiet and easy to clean. Freezer is great for organizing food options.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - Thanks for taking the time to share your review. We’re thrilled to learn that you’re loving your new fridge! Your positive feedback on the capacity and freezer organization, will surely be forwarded to our design teams, as they truly value your honest opinion. Thanks for being a part of our Profile family, and feel free to reach out anytime if we can be of assistance. Have a great day! Don@GEA GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    love all the extras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with refrigerator overall. Plenty of room. Shelving and drawer spaces are great. Freezer is roomy. Looks good in our kitchen too! Have had it about 30 days.

    I would recommend this to a friend
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