Customer Ratings & Reviews
- Model:
- GN-SS201-199
- SKU:
- 6388604
to a friend
Customers are saying
Customers enjoy the Smart Door/Window Contact Sensor (2-Pack) for its ease of use. Customers have found it simple to manage and install, with one customer noting that it only requires downloading the app, clicking sensors, and placing them on the windows to get started.
This summary was generated by AI based on customer reviews.
Great for notifications for Garage door..
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used these's for my garage door... the notification work great... I did notice when it did a app update on my Android phone the notifications stop... Thankfully I was able to back to the previous app version with my Android phone and disable AUTO update for the Geeni app..
I would recommend this to a friendPlease read before purchasing this brand.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible products and even worse customer service. I’m fully invested in their products. I just had one minor issue about batteries on these door sensors. And how when I bought them a month ago, the batteries were almost dead then. Now they are completely dead. When I asked for a fair resolve (sending brand new batteries). I was laughed at. He said they must have went dead while sitting in their warehouse. Geenis warehouse. How is that a two year battery life? Honestly I’d be ok with just one year. But to be sold mostly dead batteries, I have to say they should have fixed it for a few bucks to make it right with the customer. Oh and the other products are iffy too but good luck with customer service.
No, I would not recommend this to a friendBrand response from Geeni official response
Posted .Good day! We're extremely sorry that you had to face such difficulties, problems in customer service are not something we are known for. As you can see from our other reviews, we pride ourselves in providing great customer service and we'd like to do the same for you. We may not be able to change the past but if you give us a chance, we will completely make it up to you. We hope to resolve this to your benefit and earn you back as a customer. Please contact us via, email at [email protected], phone +1 (888) 232-3143, support.mygeeni.com for online chat support. We are available from Mon-Sun, 9:00 AM to 6:00 PM EST.
- Pros mentioned:Ease of use
Security in my home
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well for me. I needed something to alert me when my doors open and close when I am asleep or not home. I love these!
I would recommend this to a friend - Pros mentioned:Ease of use
Works very well by the way easy to setup up
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use you just download the geeni app you click sensors you put them in the windows then your all set and running works very good.
I would recommend this to a friend Hate it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate it! And the app is up to date but it won't hook to my phone. Something with the WiFi . Anyway don't buy it because the thing broke and the lever makes it impossible to open so you can reset it
No, I would not recommend this to a friendBrand response from Geeni official response
Posted .April, We apologize for any issues that you may be having with our app! We would like to have the opportunity to look into this further in order to find a solution. Please email us at [email protected] as soon as possible; we are open daily at 10 a.m. to 7 p.m. EST
- Pros mentioned:Ease of use
Door sensor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is second time I bought this product ,I m always buy this and keep my family safe . And is easy to menage.
I would recommend this to a friend My friend says he's got built in ESP
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a gift to a friend who complained of thievery in his building he says, he feels safer while traveling about in his building complex. He thanked me and says I should get one for myself.
I would recommend this to a friendCool
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool item Cool item Cool item Cool item Cool item Cool item
I would recommend this to a friend