Enjoy a safe, convenient shopping experience.Learn more

Main Content

Customer Ratings & Reviews

Highly rated by customers for:

Customer images
Your price for this item is $199.99
Save $50
The previous price was $249.99

Customer rating

Rating 4.8 out of 5 stars with 13224 reviews

97%would recommend to a friend.

Write a Review

Rating Filter

97%
would recommend to a friend

Expert rating

Rating 4.1 out of 5 stars with 12 reviews

Page 1 Showing 1-20 of 13,224 reviews
  • Rated 4 out of 5 stars

    Nice hardware. Software is lacking.

    |
    Posted .

    This is the "apple" of digital thermostats and it's made by google (Nest's parent company). It looks great on the wall. Has a solid feel to it and comes across as very well crafted. It would've been nice to have been able to compare out old thermostat to this one to see exactly how much we're saving on our oil bill but we're definitely going through less oil than we used to. Installation was a breeze. I actually opened a chat with one of their reps to ask them a quick question about the unit and they pretty much insisted that they would stay connected with me until I completed the setup and tested everything out. The configuration is a breeze too - at least it was for our heat-only system. The major shortcoming is the software. There are some things that are just not intuitive like the eco settings and some things that just leave you scratching your head wondering what they were thinking when they wrote the code, like displaying what the target temp is more prominently than the current temp - there's a feature called farsight that will show you the current temp for a moment but then it goes back to the normal display. The usage history is capped to ten days. Seriously. Like how much memory would it take to give us a month or even a year, it's just some raw data that shouldn't take up much space at all on the device. The home/away feature works when it wants to. There have been times I've been like, "why is it freezing in here?" and opened the app to find the nest thinks I'm away from home and times when I've been out for hours and opened the app just for the heck of it to see if the furnace is running and it thinks I'm home and the heat's cranking. We've had two of these installed for a little over a month and it still hasn't learned our schedule. It might have something to do with not knowing whether we're home or away, lollll, but either of these features should be pretty easy to make work any number of ways and have them work well but they just don't. The app and web interface are nicely laid out and easy to use for the most part and from my experience with them, they seem to give you access to most of the controls and features that you'd have using the wheel on the thermostat itself, without having to stand there and scroll through everything with the notable exception of the farsight setting. From what I can tell, you can't link two nests in different zones and get them to act smarter together, for instance to say hey the furnace is running for zone two, why not heat up zone one for a little bit too while you're at it. Maybe I'm missing something and by all means tell me if I am, but that seems like it'd be a nice feature to have. It just feels really limited with what you can do with it and they've been out now for long enough where you think they'd have this thing feature packed with the ability to customize it a little more than what you get out of the box with this 3rd gen model. I feel like the ecobee is probably a more robust option but just barely. That being said we did get two of these and I'm pretty happy with them ..... I'm just not satisfied if that makes sense. There's just a lot more I'd like to see these things be able to do that hopefully will be added via firmware or software updates as more people install them and clamor for more features.

    I would recommend this to a friend
  • Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    The absolute best smart thermostat

    |
    Posted .
    Owned for 1 week when reviewed.

    So I knew very little about this product when I decided to purchase my 1st one but what I did know was my home as many homes come with these absolutely inefficient thermostats so I bought this nest smart thermostat & absolutely love it Benefits: affordable & really smart as it learns how hot or cold a person likes their home Knows when you are coming home as registered by cell phone location unless you tell it not to Custom daily down to 1/2 hour custom temp daily weekly schedule Rebate of $75 from srp off your electric bill after 2 months so think about what you paid -$75. How cool is that! I bought my parents this gold one & installed it at their home. Almost immediately I could tell home cooling way more efficiently This product is amazing. I would recommend to everyone

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    One heck of a smart devices

    |
    Posted .
    Owned for 3 weeks when reviewed.

    I purchased the Next gen 3 thermostat on a Sunday morning from Best Buy and it was delivered THE SAME DAY for free! Wow! Installation was super simple. Luckily I had an extra "C" wire not being used so I was able to attach that to the thermostat and on the furnace board to power the unit. Setup was easy and I loved how the screwdriver even had a magnet end to hold the screws a bit. App setup was smooth. No issues connecting to our wireless. Only thing that hung me up for a couple minutes was not knowing how to "select" the options one the screen. Turning the dial was ok, but I learned from a video online that to select you press around the sides of the display. Ah!!! That could have been better communicated maybe with a sticker on the device. System is so smart. It can run the fan a bit after the AC turns off to help push out remaining cool air. Doing the schedules on the app is pretty straightforward. It can give alerts if temp is too high or low and change the temps accordingly. This is going to be awesome.

    Features

    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Self install - google customer service is fire!

    |
    Posted .
    Owned for 1 month when reviewed.

    So, recently moved into a new to me home, and had a Nest in our previous home- LOVE IT. Although we didn’t install the first one, we thought that it would be pretty easy. To be honest, I think it would have been if I knew exactly what we had as far as HVAC system … we have an electric system with a heat pump… haven’t had one of those before buuuuttt the app walks you through everything… The app told me once that it was unable to determine if we could install the nest and once that it was not compatible. As I was getting ready to return the thermostat (so dismal), I decided to contact google nest support and WOW, they were so awesome. They determined that our system was compatible and sent me an email of how I should wire the thermostat. It would pretty well, no complaints so far! Love it!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING customer support

    |
    Posted .

    this was my first time installing a thermostat at home on my own. i followed the instructions and when I noticed my very old Thermostat has so much more wires than what nest takes I contacted Nest customer support online using my cell phone and they helped my for about an hour untill Nest was installed and working. They asked me for a picture of the old thermostat wiring and a picture for the wiring that was coming out of my HVAC room, and then sent me a diagram to my email address explaining which wires I should connect where. the whole process was a breeze and customer support person was great, professional, and patient. the experience of installing this while someone who has the knowledge is with you along the way and holding your hand exceeded all my expectations. The nest performance is very satisfying and accurate. you have modes for home, and away which can be easily set to save energy. I couldn't be happier.

    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    I’ve waited a long time for one

    |
    Posted .
    Owned for 3 months when reviewed.

    I’ve always wanted a Nest thermostat ever since they released. I became a homeowner this year, and this was one of the very first things of adding to my new home. The installation went smoothly, and it helps having all the instructions very nicely detailed. The thermostat works as intended and even has cost saving features, turning on the A/C only when necessary. It’s also nice to be able to control it from the app on my phone. And I always enjoy passing by it and making the display come to life.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Learning Nest thermostat.

    |
    Posted .
    Owned for 1 month when reviewed.

    Easy to use. Easy to set up. Love the display and turning feature of the side metal. Selections are simple and not an overly complicated menu. I also enjoy that I can control the temperature through my phone. It has been a noticeable difference with our electric bill as well. Very high quality product for sure.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Just what I needed

    |
    Posted .
    Owned for 1 week when reviewed.

    So far working great with my furnace. I have a two wire hook up and this thermostat uses power from the furnace to keep the battery charged with no extra wires needed. The app interface is good. Installation was easy with plenty of support if needed. Now I’ll know for sure that the temperature in my house is good when I travel during the winter. Has some other good bells and whistles but that was low on my priority scale.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Quick and easy smart solution

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Great product. Super easy to install took about 20 mins to install following the in app direction. I’ve never swapped out a thermostat before this one.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    best thermostat I have used

    |
    Posted .
    Owned for 3 weeks when reviewed.

    This is the best thermostat I have used, and had purchased one 6 years ago for another home I used to live it and worked great. I had gotten this one for my in-law because it works with older heating and cooling units. I had tried the cheaper Google Nest Smart version and it didn't work because you needed to run a constant power wire.

    Features

    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Temperature not accurate.

    |
    Posted .

    Everything on the Nest from the install to the scheduling is easy to do and most of the features are pretty nice. There are two issues I have with the Nest. The first is you can't change the frequency in which the fan cycles on. It only gives you the option to come on every hour. You can select run time for 15,30,45 minutes up to 1 hour but that's it. It would be nice to be able to select every 1,2,3, or 4 hours just so the fan isn't coming on all the time. I'm sure this can be fixed with a software update. The second issue and this is a big problem is that the current room temperature is inaccurate. The Nest reads 2-3°F above actual room temp. I am currently on my 3rd Nest (Generation 3) in a 20 day period. The 1st read 75°F for over 24 hours even though there was no way it was 75° so I exchanged it. I installed the 2nd Nest and after having it for a day I noticed that it felt a little chilly in my house. I looked at the screen and it read 71° but it seemed cooler. So I put two of my previous thermostats (a Honeywell VisionPRO 8000, and a Comcast digital) and a digital food thermometer next to the Nest to compare the readings and all 3 read 68°F. (I'm no pro but I think if 3 thermometers read the same then I would say they are accurate) I called Nest and the technician said it can take up to 14 days to "learn" the temp so I waited to see if it would correctly calibrate. It didn't, and I exchanged it for my 3rd Nest hoping the other two were defective. It's been 2 days and no luck. This one is reading 2-3°F high as well. The tech also told me that the Nest's are programmed to have a 2° range. I understand this when heating and cooling so you're furnace or A/C isn't tuning on and off every 5 minutes however there should be no range on the accuracy of the actual room temp. It's either accurate or it's not. I'll give this a few more days and call Nest and see if they have a software update to accurately calibrate it. They say this has 12 sensors. How is it that 12 sensors are less accurate then a cheap $50 thermostat with 1? I don't understand.. I've included some pictures showing the temp differences. My Nest reads "current temp" 71°F and the other 3 thermometers read current room temp as 68°F. That is unacceptable.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      We're sorry to hear about the issues you've experienced with the ambient reading of the Nest, and we'll be happy to assist. If this has been consistent with multiple Nest displays, then we'd want to look into other possible reasons why the Nest would be reading a few degrees higher, as the Nest was designed to be as accurate as possible.

      If you can reach out to us through one of our support channels one more time, we'll be happy to look into this and perform a few other tests to see if we can help come to a proper resolution.

      Nest.com/help Nest

  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Excellent product

    |
    Posted .
    Owned for 2 months when reviewed.

    Great experience with the nest. My husband is in love with it and it looks very nice on the wall

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    This product works great!

    |
    Posted .
    Owned for 1 month when reviewed.

    We had no problem installing it ourself. I love the fact that I can set a schedule, and that it’s smart enough to know when we are away (so it will auto adjust as needed). The best part is that I can control it through the google home app. Makes it nice if you are traveling back from vacation, and as you get closer to home you can set it to your desired temperature before walking in the door.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Comes in Handy

    |
    Posted .
    Owned for 1 month when reviewed.

    It’s a nifty device, it is a learning device and it only takes one day for it to learn what your pattern of temperature settings are. It also recognizes when you leave your home and it automatically adjust the temp to reflect it. I like it because I can adjust the temperature from my phone wherever I am.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My Nest!!

    |
    Posted .

    Bought the Nest Thermostat hoping to save some money on our energy bill. Installation was the easiest thing possible, anyone can figure it out (just make sure you have the proper power switch turned off and check the wires for activity) When we first installed it, I actually thought I installed it incorrectly because the data being collected was telling me my AC unit was running for a good 14-15hrs straight daily!!...called my heating and cooling guy to make sure A) I installed it right and B) that my AC unit was functioning properly. when he checked my AC unit it was low on refrigerant. He topped that off and BAM my data (on Eco mode) shows my unit MAYBE runs 45m to an hour a day and even at times no usage at all for days!!!. I LOVE LOVE having a visual aid to my furnace/AC usage!!! Now we will just have to wait and see what the winter will bring... This product was pretty pricey and I even considered getting my money back before installing it because of it's cost. BUT, reading reviews and seeing how this thermostat could save me so much more money in the long run I decided to give it a try and I am so glad I did! I would highly recommend this product!!!

    I would recommend this to a friend
  • Features

    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great device.

    |
    Posted .
    Owned for 1 month when reviewed.

    We’ve only had ours for a little over a month. So far everything seems to be great. I’m still trying to get the learning features down.The installation was not that difficult.

    Features

    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    excellent product

    |
    Posted .
    Owned for 8 months when reviewed.

    I had the 1st generation, which had no problem for as long as I had (until we moved, about 10 yrs). And I recently have purchased the 3rd generation thermostat for my new home. As I expected, very pleased with the impeccable design and performance. Very easy to install and configure. compatible google home.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Same great idea with updates

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Had a 2nd gen but wanted to love that upstairs so we bought the 3rd gen for downstairs. We wanted to be able to use the temp sensor but it was only compatible with the 3rd gen. The base was different from the 2nd gen so it was a total removal and install. All the wires went in the same locations so it was a breeze of an install. WiFi connected with no issues and the new nest picked up right where the old one stopped. The old nest installed upstairs with no issues so now our entire house has smart thermostats. Went with this over the also well reviewed eco bee because I enjoy not having to think about the thermostat. Me and my wife work different schedules with days off so it’s hard to actually have a set in stone thermo calendar.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Fun Toy

    |
    Posted .
    Owned for 3 weeks when reviewed.

    This is a great toy to have, it makes life easy especially when I travel and I'm not home for a weekend. A lot of neat stuff can be done with the thermostat so I recommend if you have extra money to burn. If I had to buy it again I would probably skip. Right now I live in the desert so I guess I'm get sufficient use out of it but once I move back to San Diego it will have no use...

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great product that works well

    |
    Posted .
    Owned for 2 weeks when reviewed.

    Installation is easy, just cut the power from the circuit breaker and remove the old thermostat and match the wires on the back of the old one to this new one, everything is plug and play. Install the wall plate and done! Works well with the app too and it's nice to be able to control the A/C system from anywhere. It also looks really good on the wall.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend