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Customer Ratings & Reviews

Your price for this item is $119.99
The comparable value price is $179.99

Customer reviews

Rating 4.3 out of 5 stars with 1757 reviews

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Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers often highlight the excellent video quality and ease of use of the Nest Wi-Fi Video Doorbell. Positive feedback also frequently mentions the straightforward installation process and reliable motion detection. However, some users express concerns regarding battery life and the doorbell's size. A few also cite challenges with notifications and app compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,757 reviews
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Regret my purchase

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I regret buying this. I wish I would have just gone with the Blink system we already knew or tried out the Ring doorbell. I got a Google hub for my grandparents and so they got this to replace their Ring doorbell and regretted it too. Issue number one.. only wired-in doorbells can have a separate chime that you can add to the system. If you do not have a Nest hub, Google Home assistant ($100), or other Nest branded speakers (also additional $100 purchase) you will not have a doorbell chime. You will only know someone is at your door if you have your phone on you. Our issue was we had a Hub but it was downstairs. So if someone rang the bell and we were upstairs we never knew. Because we had the battery and not wired doorbell we could not even purchase these additional speakers to go with our system. This seems like it could be as simple as a smart plug with a speaker on it that connects to the same wifi. It should not need the purchase of additional expensive speakers or hubs. Issue two, sound on the video. I can never hear any sound at all on my recorded videos from my doorbell. The video is turned all the way up and nothing. Issue three, how long videos are saved. My Blink devices save videos for me for up to 60 days! Google non-paid subscription I get a measly 3 hours and it is ONLY savable on their cloud. There is no option for an SD or USB storage like there is on the Blink cameras. Overall I don't think I would recommend this doorbell. I wish I had done more research and gone with a Blink or Ring instead as they both also cost much less and could have used an Echo Show as my home screen which also has a lot more options than the Google Hub.

    No, I would not recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hello Candice. We're sorry to hear that the Nest devices don't fit your expectations and needs. On the other hand, you can check all the benefits of using the Google Home app here: https://support.google.com/googlenest/answer/7071794 Nest

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Nest doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. Connects seamlessly to my Google home, and far better quality than ring.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. I’ve owned several different brands of outdoor cameras and every single one had extremely loud “white noise” feedback to the point that you couldn’t even understand or hear a conversation. The Google nest has little to no feedback and the camera quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 2 out of 5 stars

    I expected more. Needs work

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first video doorbell. I have mixed feelings about this doorbell and will probably return it. After 4 days of usage, here is my honest feedback. Pros: Battery operated Easy to install using the hardware provided. Able to view the clip in the notification pull down on my Samsung phone. Detects people who approach consistently but not the packages that is left on the porch. It integrates well with Google Home. Video can be seen on my older Google hub. I don't know for sure what voice commands there are. Two way communication works great. Able to connect to doorbell camera and view it as long as I have good cellular connection. Cons: Has to be set up using Google Home with your Google account. Nest app or account will not work. Setup was NOT a breeze in Google Home app. On the first try, set up did not finish. On the second try, Google home could not find the device, but on the third try, I asked my Google mini device to sync my accounts and it finally showed up. Camera does a poor job of detecting animals (cats, dogs, raccoons, opossums, and other animals that come up on my front porch). This is still true when I have all motions turn on for notifications and wake-up sensitivity set to high. In order to see live feed for a longer period of time, you must install it using the old doorbell power wires. There is no fast charging. It takes about 1 hour per 10% charge so it takes about 10 hours to charge it from 0% to 100%. Notifications are sometimes late and sometimes several minutes late. Sometimes the doorbell will not send a notification of a person until the person has already walked away. Video quality at 1080p is still below average. When I zoom in during a live viewing, the quality suffers greatly. Night vision...my old Altec Lansing ALT-117 IP camera does a better job. Constantly get the message from Nest "Updating your phone's location for Home/Away Assist". You have to turn it off in Notifications settings on Android. You have a 3 hr window to save any video clip. Any video clips outside the 3 hr will no longer be available to view or save. Look at the circle times and events on both pics to see it. You must subscribe to their storage service in order to have clips outside the 3 hr window. Also, if you have any Nest devices before Google bought Nest, then you are required to move them from Nest app to Google Home. You must use your Google account to add them. I had to delete the devices from my Nest app/account and add them via Google home. I had to set up a new "home" location in the Nest app using my Google account (linking the accounts maybe?). I also had to re-add my Kasa Smart Plug mini and wall switches to the Kasa app and then reconnect the Kasa account to Google Home. I have the Blink Doorbell with sync 2 module and outdoor camera ordered through Target.com b/c I get 5% off via Red Card. I hope it will be better than Google - Nest Doorbell.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Adams2, thanks for sharing your honest feedback about the Nest Doorbell (battery). It’s unfortunate to learn that it didn’t work well for you, and that you’re thinking of returning it after a few days of usage. We can imagine how difficult this experience can be having all the issues you mentioned in your review, and this is not the type of user experience we intended to share with you. If you’re willing to give us an opportunity to investigate your feedback, or to give Nest doorbell another try in the future, we’d be happy to work with you and help improve your experience. You’ll find our support team always available to help you here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Will buy Google Nest Doorbells forever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, compact, and awesome camera resolution! I love the fact that I can pull up my doorbell on my Google TV. Great product Google Nest!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was on the fence between Google Nest Doorbell (battery) and Ring. Opted to try google due to already having google products (nest mini; hub). Doorbell works great for my condo. I read reviews regarding poor battery in cold temperatures. With this winter (Northern California), lows are approx 32 degrees over night. I’ve had the battery out for about 3 weeks now, and still have 92% battery left (3 months). Solid doorbell, great quality. Google home app easy to navigate. Doorbell rings come through on mobile devices and hub

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great doorbell for Google Home

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with Google smart home system, clear picture even at night, battery does need to be recharged every so often, but if you can also just record events that'll save battery life

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great doorbell with 1 issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The doorbell is good compared to others. I had the doorbell from Vivint and I like this doorbell more because of the extra features. Compared to Ring doorbell I’d say they are about even. That’s my opinion… the battery life lasts about 2 weeks sometimes a few extra days past the 2 week mark, but ours gets plenty of use. BIGGEST ISSUE!! there is a black button on the back of the doorbell that locks the doorbell into place, well it gets stuck and you have try and clean it or wiggle it out…. If you don’t it won’t click to lock into place correctly. I had this issue on the first Google doorbell after about 9 months. Family friend went to ring the doorbell and it fell off the mount and broke when it hit the floor. I turned it over and the darn button was stuck inside. Wasn’t able to warranty it because now it was broken… there are two screws on the back that I use as a safety now just incase that happens again it won’t fall on the floor and I can warranty it out.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Tony. Thanks for your detailed Google Nest Doorbell review. It's great to hear that you're generally happy with it and find it superior compared to other brands. Your feedback on the battery life being better is highly appreciated. It's unfortunate to know that you experienced this with your first doorbell and it was clever to use 2 screws as a safety measure but we suggest checking it with our dedicated team of support in the Google Help Center so they can provide you a better resolution. Please don't hesitate to reach out here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It can be a little tricky to install but there are helpful videos all over the internet. The image is clear, audio is good and this is a simple but effective upgrade over a standard doorbell.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google Doorbell

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google’s doorbells are excellent. From the quality of the product to the ease of installation nothing comes close. Combined with the Google Floodlight Camera and Google Outdoor Cameras we have 100 % piece of mind. With Familiar Face Detection we know exactly who is walking up to our property before they can reach the door.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Good video quality, fast battery drainage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The video quality is good, a bit grainy for far away content but not too bad for up close, it connects with my Google mini speaker to announce when someone rings the doorbell, easy set up/connect to WiFi. The problem is that I'm having to unmount and charge it every 2 days when it says it should last at least a month. I bought a solar panel to be plugged into the doorbell but it doesn't help charge it or keep it charged. I think my doorbell might be defective but it's past its return date so now I'm stuck with it.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi JayRivers, thanks for letting us know of your experience with using the Nest Doorbell (battery), and it’s unfortunate to hear that you’re having issues with the video quality, and with its battery life.

      Your Nest doorbell could be detecting a lot of activities, as the battery life will depend on factors including activity, temperature, and doorbell settings that you select. You can extend the battery life of your doorbell by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. This link might be helpful: https://support.google.com/googlenest/answer/10901611

      If you have to charge the battery more often than you should, you may consider connecting your doorbell to a power outlet with the included or optional power adapter that will keep the battery charged. Please note that the power adapter for Nest doorbell is not weatherproof and not intended for outdoor use.

      If you’d like, we can help you check for other reasons why the battery needs to be recharged more often and we suggest visiting us anytime for isolation and investigation: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Video quality

    Rated 4 out of 5 stars

    works great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works fine and the video quality is great. The only issue is I get notifications late most of the time but that may be caused by my wifi so I don't know for sure. it works well with my Alexa devices and I love it. I was good that I ordered from Best Buy as I have total tech and they installed it for free. win win

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Nola, thanks for your insights. It's great to hear that Nest Doorbell (Battery) works well for you and that you're loving it. However, we're sorry you encountered notification delays with it. If you're still having some issue with the notification delays, we suggest contacting our support team for further help with your concern here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Happy with my doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an upgrade from a 3 year old Nest doorbell that was getting damage from direct sun most of the day and didn't always ring. This one has more options for ring sounds and it has a larger footprint on the wall than the original nest doorbell. The app interface is different also as it is no longer a "device" in a room but appears at the top of the Home app as a camera. The image is very clear and I am happy with it overall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good buy, reliable home security automation.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy, easy installation and setup. Would have been nice to have the ability to cast stream to Android tv (Google tv with Chromecast), not sure why Google withdrew this support. Overall a good buy.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, imdev. Thanks for your experience with the Nest Doorbell (battery). It's great to hear that the installation and setup were easy for you, making it a good buy overall. We understand your desire for the ability to cast the stream to Android TV, especially considering the synergy between Google products like Google TV with Chromecast. It's unfortunate that this feature is no longer supported, and I appreciate you mentioning this aspect in your review. We're happy to know that you still find the Nest Doorbell to be a good purchase. If you have questions and other concerns, we recommend reaching out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Y'all did something with this one

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this camera for almost 9 months. I did tons of research and decided on the Google Nest Doorbell camera. To say I’m satisfied is a understatement. Compared to other cameras I’ve had, the battery life and camera quality is magnificent for my needs. The app is also easy to navigate and the alerts are nifty. Nothing is ever perfect, but this is darn near. I plan on purchasing another one soon. (If you are debating on this purchase I highly recommend going with Nest.)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Great camera, notification needs work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid doorbell camera, easy to setup too if you need one that you can bring in and charge. My biggest gripe is that, for how great the camera is, it has issues notifying me when a package/delivery has arrived in the zone I created. Like you need to have the app opened to get a notification. Idk if there's not enough contrast or lighting on my doorstep, so take this with a grain of salt. Overall solid camera, similar to the other Google Nests, easy to setup & charge. Only wish I had more

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, Omar. Thank you for choosing Nest Doorbell (battery). We appreciate you sharing your concerns about the device when it comes to notifications and image quality. We've taken note of your feedback and would like to know more details about your experience so we can find ways to improve the performance of your device. Please don't hesitate to contact us on our Google Nest Help page for additional support here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Average doorbell but it gets the job done

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great doorbell had ours for one year it's really good we've been using it battery life is iffy on it we wish the ratio was a little bit bigger but other than that it's a good doorbell

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey Bigyummy, thanks for the feedback and for sharing your experience with using the Nest Doorbell (battery). We hear your concerns about the battery life, and with the camera’s field of view.

      The battery life will depend on factors including activity, temperature, and doorbell settings that you select, and you can extend the battery life of your doorbell by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. This link might be helpful: https://support.google.com/googlenest/answer/10901611

      Also, Unlike some other video doorbells, Nest Doorbell (battery) has a 145° diagonal field of view at 3:4 aspect ratio. It means you can see people from head to toe, and packages left on the ground. Also, even when wired for continuous charging, it does not offer 10 days of 24/7 video history with Nest Aware Plus. To optimize battery life, it offers event video history and will detect and capture important activity at your door, so you can focus on the details that need your attention.

      We’d like to know more about your challenges with using the Nest doorbell and learn how we can help improve your experience. Please feel free to find us anytime here: https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Nest battery operated Doorbell. First issue: battery life is very short. Device has to be taken down at least once a week to be charged. This leads to second issue. Mounting is not very secure and doobell pops up easily. This brings up the main issue: doorbell fell because of proxemity to the door and lens cracked. It is not repearable and Google would not replace the device. Online search shows that this is a very common issue and Google needs to rethink their battery life and mounting device.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, YaninaS. We’re sorry to hear you’ve had problems with keeping your Nest Doorbell (Battery) charged. Battery life can be impacted over time by activity, temperature, and selected camera settings. If you prefer and are able to, you can install the doorbell directly into your system to keep the doorbell charged.

      Here’s a link with more details: https://support.google.com/googlenest/answer/10899820?

      If you need any support, reach out to us here: https://support.google.com/googlenest/gethelp? madebygoogle

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great doorbell with easy to install kit all in the box. Will need google home app to connect the device and I recommend getting some google nest hubs to act as speakers for when someone rings the door bell.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great camera quality, sound, and battery life love that it comes with an angled mount option. at first i thought i didn't need it but as we were setting up the test-view i thought wow so glad it came with it bc it was needed. wish the memory life was a little longer. you get a free trial for a month or so and after that trial ends you're at the free subscription and you can only go back 3H

    I would recommend this to a friend
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