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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 12885 reviews

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Rating by feature

  • Setup

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers frequently mention the ease of use, excellent coverage, and straightforward setup of the Google Wifi AC1200 system. Many also praise the improved signal strength and extended range, resulting in better overall performance. While some users experienced connectivity challenges, the positive feedback on performance and ease of use outweighs these concerns. A few customers noted the system's higher price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 189 Showing 3,761-3,780 of 12,885 reviews
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great for expanding connection coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works extremely well with 3 devices to help distribute the connections throughout the house. We did have periodic problems in the beginning with connection to the modem. Customer support was very good and we found it was the modem not the Google Wifi. After the modem was replaced it has worked perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very powerful mesh system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few problems with set up but support was very good and worked through them with me. Solved all my dead spots in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Amazing compact router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Linksys routers for years, after giving this router a try, I will be staying with Google. The router is easy to setup, amazing user interface (simplistic, easy to use) and you get to use Google's DNS servers which I noticed a incredible jump in speed! I also like it's not bulky and is simple to setup a mesh network.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Speed

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product...coverage and speed is much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation took 10 minutes..went very smoothly. The three pods cover the entire house with"blazing" download speeds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set this up late at night. I was not getting good reception. The following day it was perfect. I find it quite fantastic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great all around product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great product and was simple to setup. We used to have dead spots around our house where we couldn't event get service in some rooms like our bedroom (other end of the house) and now our smart TV can stream 4K shows with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works Excellent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was recommended to me from the sales person at the store. I wanted full coverage for my home internet access. This product exceeded my expectations in regards to internet speed across our home. I did not plan on spending as much as I did for router and this product, but it was worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Google WiFi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this in a friends house who was having terrible trouble with their older style single piece multiple antenna wifi router. Since installing this at equal distances throughout their home, they have not had one instance of signal drop or any lag or buffer with their music or movies. They are happy and so am I:)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Signal strength

    Rated 5 out of 5 stars

    Amazing Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast network speed, reliable signal and easy setup

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fast wireless Router

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great google product, I bought to replace my aging and slow wireless router. This router has many options and easy to install and improves overall internet bandwidth. Just a side note I purchased a separate one to add to my mesh network and now whole house is covered.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Dead spots

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup and less deadspots. Worth for the money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Getting better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad someone is trying to create a true mesh network for home wifi. Google has made these little discs easy to set up and tie together. But, I would say they are still in their first generation of evolution and there are some tweaks I'd like to see. 1. Be aware that the design requires all of the routers to be within range of the primary router to create the mesh. This means that if your router is at one end of the house, you can't daisy your routers to extend your mesh to the other end of your property. A larger mesh is created if you are fortunate enough to have your primary router central and can put the others out and around like a spoke and hub. It would be superior if there was a way that the mesh could daisy the routers wirelessly to allow you to truly create an extended mesh network. 2. The app is easy to use but could use some enhanced features. One would be to allow you to allocate specific amounts of bandwidth to a given device. Currently the app allows you to "prioritize" a device which is not the same thing. Prioritize would allow you to select say your Apple TV while watching a movie so that it gets the bandwidth while you are using it. But this is a limited solution. If you for example you have a web cam set up somewhere, you might want to be able to gate it so that it never takes up say more than 1 Mbps of your upload bandwidth. Higher resolution cams can take a lot of pipe and if you access the camera remotely and it is feeding HD upstream, you can really congest your router. Being able to limit certain devices to "no more than" would be an excellent feature for Google to consider. I do like them and would recommend them but understand they could be better yet.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally upgraded my router from some 10 year old hardware I’ve had laying around the house. The google Wifi router plugged right in, easily made a secure network, and connected to everything. It says that a single unit isn’t ideal for a large dwelling, however I’m getting constant speeds and no interruptions in every room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Significantly Improved WiFi Signal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our router was 3 rooms away from our living room so we purchased this device to up the WiFi signal. After a really easy installation (1 hour max), we doubled our download/upload speeds (to the speeds we're actually paying for). Definitely try moving the device to different corners of the same room as this made a real difference.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good way to add wifi and controls

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to download the google home app to a smartphone to install this but it does make it easy. No need for a laptop to install but does give both dedicated wifi ESS and also guest accounts that you can limit or turn off. Kids not coming to dinner? Shut it down! Also can more units or buy the 3 pack to create a house mesh. This was used in a dorm where wifi sucked buy hi-speed lan was available. Dropped this in and over 100 MPS speed. Came with a bad LAN cord so thats why its 4 star only.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Google Wifi AC1200 Dual-Band Mesh Wi-Fi Router

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google Wifi is the easiest and most convenient router that we’ve had the pleasure of setting up, hands down. It may not be the most formidable or offer specific controls, but it more than makes up for any lack of depth in its unparalleled simplicity.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sales associate was right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in looking for a router that wouldnt break the bank and the man suggested google wifi bc if i need more coverage he said i could come and buy another. I also wanted easy setup n he was like google wifi has an app that walks you thru it. I bought it... it was the absolute easiest thing tto set up everrrrr. I love you google

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great performance and easy to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I consider myself tech savvy, I'm no computer expert. Network jargon confuses me and I lack the patience for a complicated setup. However, our old Apple Airport Extreme couldn't cover our entire small home (about 1700 sqft split between two floors) and we were paying for 300+ mbps speeds and barely getting half of that even close to the Airport. After reading the reviews, I decided to take the plunge on the Google Mesh and I couldn't be happier. The setup was as simple as plugging in a few cords, downloading an app on my iPhone, and scanning a QR code on each device. It took about 15 minutes and worked immediately. Now I am getting speeds well over 300 mbps at my main router (the one closest to the modem) and over 100 at the other two points (one in the room at the back of my house about 60 feet from the main and one upstairs directly above the one in the back). Plus I can turn off my kids' iPads through the family functions with the tap of a button on my phone. If you want a great router to cover your entire home, this is a great option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the everything about compared with regular routers. The interface and what you can do with the app is what sold me.

    I would recommend this to a friend
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