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Customer Ratings & Reviews

Model:
CHDHX-121-TH/CHDHX-121-CN
SKU:
6554864
Your price for this item is $299.99
The comparable value price is $349.99

Customer reviews

Rating 4.6 out of 5 stars with 473 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the HERO12 Black Action Camera's video quality, ease of use, battery life, and stabilization. They appreciate that it is waterproof, durable, and has a variety of accessories available. However, some customers have concerns about overheating, price, low-light performance, and the lack of GPS.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 473 reviews
  • Pros mentioned:
    Battery life, Stabilization, Video quality

    Rated 5 out of 5 stars

    I recently purchased the GoPro 12 from Best Buy,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the GoPro 12 from Best Buy, and I am extremely satisfied with this product. It has exceeded all my expectations in terms of performance and features. First and foremost, the image quality is outstanding. Whether in bright daylight or low-light conditions, the photos and videos are incredibly clear, with accurate color reproduction. The 4K video recording capability allows me to capture detailed and vibrant footage, perfect for documenting outdoor activities and travel adventures. Additionally, the stabilization feature is impressive. Whether I’m biking, running, or engaging in other intense activities, the video remains steady without any noticeable shaking. This is a major plus for anyone who loves shooting action-packed videos. The waterproof feature is another highlight. I took it on a diving trip, and it performed flawlessly underwater, capturing stunning footage of the underwater world. Moreover, the battery life is quite good, supporting long recording sessions without needing frequent recharges. This makes it a reliable companion for extended outings. Overall, the GoPro 12 is a fantastic action camera that delivers top-notch performance. I highly recommend it to anyone looking for a durable and high-quality camera for their adventures.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great First GoPro Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase for an action camera to take with me on my recent trip to Crete. It's easy to use and get used to, and with the accessories purchase I made both here and from Amazon I had groups, holsters, and straps for just about every type of transportation. The battery life is pretty good, but just buy two extra batteries, a charger and a portable power bank and you're set regardless. Most accessories from anywhere are going to be compatible with GoPro (if their manufacturer want to stay in business anyway), so the fact that the camera doesn't come with much besides a few screw packs and a position joint or two shouldn't dissuade you. Picture quality is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Nice Camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new GoPro. I use it to take pictures on my hikes and walks and also to record my workout sessions sometimes. It is small so it’s easy to carry around. Ive gotten many complements on the pictures I’ve taken with it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Sharp Video Quality,compact and great action cam!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as an opened box,owned a gopro 9 black and wanting to upgrade for this one since i found out that the battery on this last more than the previous model,plus it’s lighweight,and all of that was true,really great action cam.Traveled to Europe and used it there and the video and image quality was superb,Built in gimbal was by far the best i’ve ever experienced.Highly recommended,glad i upgraded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This GoPro 12 is amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera! I’ve had a goPro 5 black for years before deciding to buy this cam right before a snowboard trip. I paired the cam with a selfie pole with a wireless remote and I was able to capture some of the best footage I’ve seen from these cams. Aside from it being a nice cam, it’s easy to clean, pack, charge and doesn’t require any experience to use. This is the 4th go pro I own and will probably get another one before our next trip.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Action cam out there. ! Angler here..

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the creator edition. I’ve got to say I haven’t owned a GoPro since the H10, but I went with the GoPro hero 12 for my YouTube channel that I am fishing & outdoors. It’s been great. Better battery life, 6.0 Hypersmooth is so nice ! I also just got a drone just to get more great shots.. GoPro has been the king of action cameras since they dropped the Hero 10! We all know it ! That camera change the game. I would most definitely recommend that you grab this camera. Especially as a first camera, I would suggest the creator edition. It would be great for Blogging, Podcasts and stuff like that. Also, the mount with the (creator edition) also acts as a power bank when you plug it in so your battery lasts about as long as (3) batteries would on your first adventure. Or that first set of shots you record when you go out.. I will be buying 2 more. Most likely gonna get another Hero 12 for my fishing partner, then grab that Hero 13 bundle when it drops for the stationary camera that I set up just to watch what’s going on when we are fishing , etc. Thanks BestBuy for always being so helpful in finding the right gear for me. Also would like to say that the employee that helped me was awesome ! Not too pushy, even told me go out and make some content first before buying more electronics. Which turned out to be great advice because I did and have done some great edits and now I’m confident in my photography and what I want to use. That’s GoPro !

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Hero12 Black - WORTH IT

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing photo and sound quality. Amazingly convenient (especially with accessories like the chest harness) great battery life. Works great from the desert to the mountains.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GoPro HERO12 Black Review: Capture Every Adventure

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded to the GoPro HERO12 Black, and I am thoroughly impressed with its performance. Whether you're an outdoor enthusiast, a vlogger, or simply want to document life's adventures in high definition, this camera delivers on all fronts. Video Quality: The HERO12 Black boasts incredible 5.7K video resolution, resulting in footage that is sharp, vibrant, and lifelike. It handles varying lighting conditions exceptionally well, ensuring every detail is captured with stunning clarity. User-Friendly Interface: GoPro has streamlined the user interface, making it intuitive and easy to navigate. Features like touch zoom and voice control further enhance usability, allowing for quick adjustments without interrupting the action. Additional Features: The HERO12 Black offers a plethora of advanced features, including TimeWarp 4.0 for dynamic time-lapse videos, SuperPhoto with improved HDR, and LiveBurst for capturing moments before and after pressing the shutter. Overall Impression: Whether capturing adrenaline-pumping adventures or everyday moments, the GoPro HERO12 Black exceeds expectations. Its combination of superior video quality, unmatched stabilization, and rugged durability make it a must-have for anyone passionate about storytelling through visuals. In conclusion, the GoPro HERO12 Black is not just a camera but a tool that empowers creators to push creative boundaries and capture life's moments with unparalleled clarity and stability. Highly recommended for adventurers and content creators alike!

    I would recommend this to a friend
  • Pros mentioned:
    Stabilization, Waterproof

    Rated 5 out of 5 stars

    Great picture quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality in 4k/5k and geat stabilization. I doesn't mind a couple of drops here and there, not forgetting the occasional dunk or splash wont bother this mini beast!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Great for Underwater

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to the GoPro HERO12 and took on my scuba diving trip to Bali. Combined with the Flip 12 underwater filter system from Backscatter and the underwater housing, it takes amazing video.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    My new gopro hero 12

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the best action camera i ever had. The battery last long. Very proud about my purchase. I sugest you to add the 4years protection plan, sonif you have any problem or accidentally broke the camera they will fix it or replace by a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Stabilization

    Rated 5 out of 5 stars

    It does what I bought it for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GoPro hero 12 is great. The low the light works very well and the stabilization is terrific. I take it roller skating and a selfie stick to it to get some good footage

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade for the better!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always love gopro and it’s time for an upgrade for me. I had Hero 4 and after many years decided to upgrade to Hero 12. Always a great product!

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    The best action camera in a long time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me, the best GOPRO at the moment with all the tools and the high level of quality in photos and videos, I am delighted with my new GOPRO and I have only been working with it for two weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for skiing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stabilization, responds to voice prompts, takes pics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Descent Action Camera but there's better

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not a Bad Action Camera BUT it has it's flaws and does well as a Action Camera but doesn't bold well in Low Light an the Colors are a bit off

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    5 star

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are honestly underpriced. The value of these are insane. Excellent product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Memories

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it very compact and fits right in my purse.I carry it everywhere I go.The only problem is the battery life so always make sure it is charged and if you plan on long travel you need to get extra battery or I think charger on the go you want be disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Camera

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING CAMERA every time I post pictures people always want to know what kind of expensive camera I use. I always say its just a go pro. But it is and amazing camera with tons of options for beautiful pictures and videos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely worth it, but…..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely awesome camera, and worth every penny. However I paid $400.00 and now it’s $300.. What’s up with that Mr GoPro

    I would recommend this to a friend