Customer Ratings & Reviews
- Model:
- 2532502
- |
- SKU:
- 6455491
Customer reviews
Rating 4.1 out of 5 stars with 60 reviews
(60 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers recognize the lawn mower's quiet operation, powerful performance, and user-friendly design. They appreciate the convenience of the self-propelled feature and the lightweight construction for easy maneuverability. However, some users have expressed concerns about the limited battery life, which lasts approximately 20 minutes before needing a recharge.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
Rated 1 out of 5 stars
Mower great...battery dud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mower itself is amazing! That earns 5 stars. The mower uses two rechargeable batteries. They both worked on the first mow. I but both back to recharge and noticed that one of the batteries on the recharging station was flashing red. Come to find out that battery won’t take or hold a charge. Tried switching sides to see if it was the charger itself. Was really disappointed in this as the mower itself cuts beautifully and is a workhorse.
I would recommend this to a friendBrand response from Greenworks Tools
Posted .Hello Lovethemoweritself - Thank you for your feedback; we will be sure to take this information into consideration. We want nothing less than for our customers to be satisfied. We are glad to read that overall, you have been enjoying the Lawn Mower. Here are a few troubleshooting suggestions to check out. 1) When the battery is inserted, the light should begin flashing green to indicate the battery is charging. If this light is not igniting or is flashing red, this may indicate an issue and we would be interested in hearing more about this. If the light simply goes solid red, try removing the battery and unplugging the charger for about 10 minutes and place them both indoors in a room temperature setting, as this might indicate the battery is at the incorrect temperature to be charged. 2) Ensure that the battery has been fully inserted into the charger. Sometimes this requires a firm push into place to make sure that it has been properly seated. 3) Try resetting the charger. To do this, simply unplug it for approximately 10 minutes and then plug it back in and try reinserting the battery. If the charger has been plugged in for extended periods of time, this can sometimes cause the charger to malfunction. Should you still require further assistance, we would be interested in hearing more about this issue. Please submit an email using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
- Pros mentioned:Noise level, Power, Weight
Rated 5 out of 5 stars
Hard to believe it's battery operated
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've always managed to avoid mowing the lawn, but once we bought this mower I've actually enjoyed taking a turn mowing once in a while. This mower is impressively powerful and cuts like a gas powered mower, but is SO much quieter. The self propelled function is very strong and really moves the mower quickly at the highest setting. The mower is so light that I really only use it when mowing the steep ditch at the front of our house. We have close to 1/4 acre of yard to mow and we have finally managed to mow fast enough to get the entire yard done without having to recharge the batteries. The batteries recharge fairly quickly though so it's not unreasonable to split a larger mowing job up over the day. (Or just buy a second set of batteries.) The light on the front of the mower is an additional handy feature, as there were some evenings over the summer that I mowed until it was dark out due to the heat during the day. I also love that this mower can be stored upright, or even hanging on a wall, because it takes up less floor space in our garage. Lastly, when this mower first shipped, the box was fairly torn up and one of the two bolts and knobs for assembling the handle together was missing. I contacted Greenworks and they were quick to ship me a new set. I was very happy with their customer service when I called in. Every person I spoke to was friendly and very helpful. (I do recommend calling as soon as their call center opens to avoid long wait times. Also, have the serial number of your mower on hand when you call.)
I would recommend this to a friend - Pros mentioned:Cutting quality, Ease of use, Noise levelCons mentioned:Battery life
Rated 4 out of 5 stars
Great Buy, Easy to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product. Easy to set up and very easy to use. Much reduced noise compared to my neighbors lawn mowers. Cuts very neatly. Battery is also quick to charge. Would have preferred a longer lasting battery
I would recommend this to a friend - Pros mentioned:Cutting qualityCons mentioned:Battery life
Rated 4 out of 5 stars
A good mower that needs a better battery
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to love this mower. It's a solid build and cuts the grass well. But very unfortunately, the battery is a huge issue and needs to be upgraded. They say that you can cut the lawn for about 45 mins. That is not really the case and simply depends on how high the grass is. Especially during the spring when the grass grows crazily, the mower can only run about 25 mins. However, if I cut the grass every three days, there is no problem for the mower to run that long to finish my backyard. It's a really frustrating thing when I have to recharge one time before finishing the yard.
No, I would not recommend this to a friend - Pros mentioned:Noise levelCons mentioned:Battery life
Rated 5 out of 5 stars
Great mower
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been looking at different battery operated mowers since i spent $150 getting my gas mower serviced last year. I don't have a massive yard, normally takes about 45 minutes to mow, and having read some reviews, i saw most saying they got about 45 minutes use out of the batteries before it died. I can confirm i get around 45 minutes worth of mow time, so typically i'm nearly done, or have finished everything just in time for the batteries to die. I have ordered a spare battery that i can use, but they have been on back order. Very impressed with the mower, very quiet. Like having the ability to set the speed of the self propelled motors. Feel on the highest setting it's dragging me faster than i want to go, but i'm able to dial it back, and then slide it onto full power when i'm walking up the slope of my back yard. Putting the mower together was super easy. Took longer to take everything out of the box than it did to put it together. Box is well packaged and very well supposed to prevent damage. I'm hoping to buy a trimmer & edge from the same brand so i don't have to invest in more batteries.
I would recommend this to a friend - Pros mentioned:WeightCons mentioned:Battery life
Rated 4 out of 5 stars
Greenworks 48V Mower
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unless you have a small yard this mower will not replace a gas mower. I purchased it to mow my bank. It is light and works well for that. The batteries have one bar left after about 25 minutes. The advertised 45 may be pushing it, but as I said it works for what I wanted.
I would recommend this to a friendBrand response from Greenworks Tools
Posted .Hello BillS - Thank you for your feedback. We are sorry to hear that you are dissatisfied with the run time of this battery when used in this lawn mower.
It is important to adjust your mowing techniques to make the most out of the battery life! This unit is advertised as running up to 45 minutes, but it goes without saying that that the harder the unit works, the quicker the battery drains.
Here are a few mowing tips to help achieve the optimal run time.
1) When cutting thick grass, reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.
We hope these tips will help! If not, we would be happy to investigate to see whether your run time would be considered average; please submit an email using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
- Pros mentioned:Ease of use, Noise level, Power
Rated 5 out of 5 stars
Clean Energy and very Reliable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very reliable, silent and powerful equipment. Easy to use, store and clean. The two batteries last enough to cut my grass, extending its use when not running the rear wheels traction and just pushing during walking. Very happy with this purchase, no gas fumes, no gas to store. Perfect, clean energy, green!!!
I would recommend this to a friend - Pros mentioned:Cutting quality
Rated 5 out of 5 stars
Fantastic Lawn Mower!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This lawn mover is easy to operate, and works very well! What I like about it: 1) Self propelled and the speed is easy to adjust. 2) batteries last a long time (I mow my lawn then run it down the street about a block mow that lawn and return home, I also use one of there same batteries to operate a blower - it still has energy to spare when I arrive home again) 2) Grass catcher is easy to attach. 3. I like the height adjustment as it adjusts with little to no effort. 4) It is rugged 5. Batteries charge quickly 6) Nice clean grass cut 7) folds and stores nicely What I do not like: actually I cannot think of anything I do not like. I give this item 5 stars and highly recommend!
I would recommend this to a friend - Pros mentioned:Cutting quality, Ease of useCons mentioned:Battery life
Rated 5 out of 5 stars
Go little lawn mower!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to start. Cut easily and runs smoothly. It's a great lawn mower. I hope the batteries last at least 2 years. That I'm not sure of. Really love everything about it so far.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for price. Happy I purchased this lawnmower. First battery powered lawnmower and was not disappointed. Easy to set up and use. Really like the ability to store unit. I would recommend this lawnmower to friends and family.
I would recommend this to a friend - Pros mentioned:PowerCons mentioned:Battery life
Rated 4 out of 5 stars
Very Good Purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good power and can handle anything without the smell and loud motor of gas. Doesn't handle my yard in one charge, which is the only reason I rated it 4 instead of 5.
I would recommend this to a friend - Pros mentioned:WeightCons mentioned:Battery life
Rated 5 out of 5 stars
Great mower for price and quality!!!!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mower!!!! Love I don’t have to deal with buying gas. so far I can do my front and back yard in one charge. If your grass is to tall it will drain batteries. They don’t take long to charge back up an hour or little longer. Light weight easy maintenance.
I would recommend this to a friend - Cons mentioned:Battery life
Rated 4 out of 5 stars
All most there
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the mower. Its quiet and cuts well. I use the bagging option. The height adjustment is so easy. My only complaint is the battery life. I have a .24 acre lot and most of it is house driveway and garage. If I use the self propelled option on low I will run out of battery with 200-300 square feet left to cut. I have one other gripe, they recommend you clean the underneath after each use. But you can not was it down with the hose.
I would recommend this to a friend - Pros mentioned:Ease of use, Weight
Rated 5 out of 5 stars
Love this mower!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight but very sturdy! Have always used a gas mower but love this battery powered mower! Can mow the whole lawn in one charge. Really easy to empty, would recommend!
I would recommend this to a friend - Pros mentioned:Ease of use, Weight
Rated 5 out of 5 stars
Great Lawn Mower!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great lawn mower! Super easy to use right out of the box. Batteries stayed charged (and had life left) after we were finished mowing, but we also have a pretty small yard. Lightweight and easy to maneuver. Highly recommend.
I would recommend this to a friend - Pros mentioned:Cutting quality, Noise level
Rated 5 out of 5 stars
Why use gas?
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works so well! Easy to maneuver, I don't use the propelling function. Quiet and cuts so evenly. I don't have a huge yard or an extremely thick lawn so I have been able to cut my whole lawn with the fully charged batteries.
I would recommend this to a friend - Cons mentioned:Battery life
Rated 5 out of 5 stars
electric all the way!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hope i never have to go back to a gas mower breathing in those fumes they put out and so much noise, don't get me wrong this guy is far from silent but with my headphones on its just my music. the only thing I wish was better was the battery life it says up to 45min i got about 33 which is almost exactly enough to go over my whole lawn once fingers crossed they don't degrade too quickly if they did i'd rather stop and charge them in between than go back to gas
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level
Rated 5 out of 5 stars
Best gift ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very user friendly .. quiet and best part is that I don’t have to smell the gas in my shed !
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level
Rated 5 out of 5 stars
Good Mower
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.quiet, and easy to use. It has turbo mode, to pick up some leaves. Also the battery charges fast. Like the battery use as USB charging feature.
I would recommend this to a friend - Pros mentioned:Noise level, Power
Rated 5 out of 5 stars
Amazing Lawn Mower
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine. We no longer have to pay someone the cut our grass. Very quite and powerful lawn mower. Love it
I would recommend this to a friend















