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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21880 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Home Mini's sound quality, ease of use, and compact size. Many appreciate its affordability and the helpfulness of the Google Assistant, along with its seamless setup and smart home integration capabilities. The positive feedback highlights the device's overall user-friendliness and value. However, some users express disappointment with the lack of Bluetooth speaker functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1078 Showing 21,541-21,560 of 21,880 reviews
  • Rated 2 out of 5 stars

    Overall ok product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google sometimes turn on by itself, Doesn't always understand what I'm asking. Even though not in use all the time it takes up a lot of internet data. Overall okay product when it works correctly.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Falls Short of Echo Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have multiple Echo's and Echo Dots.. This Google Home Mini came free with a purchase so I decided to give it a shot. Significantly lacking in function and features than the Echo Dot. And the Echo Dot speaker is much better.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It charges

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend not to buy it. It sits in my drawer now. It's ok if you just wont to lay your phone down but I'm guessing most of us play on our phones and talk and text you can't do that if it is laying on this charger.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not for iOS users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had high hopes for this assistant but was disappointed with the lack of integration with my iPhone for making calls as well as texts. Returned the next day and purchased the Amazon product that worked better with Apple products.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    could be a lot better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have three of these and two google homes. i know this is nothing compared to the home but it is very finicky. the base is non existent and the audio is choppy. i only use it for clock and cooking and door announcements.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Always listening

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the quick google answers but I would recommend getting the whole home outfitted. Just the mini doesn't seem to be enough. It kept telling me it needs a screen (not in so many words but that is the just of it.).

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Does not complete with Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am disappointed with Google Home. In my opinion, Alexa works way better. Google Home triggers randomly - I have never seen that happen with Alexa. Also, Alexa is much "smarter" in understanding what you want to do.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Mini Home

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mini Home from Google sounds great. I have them in all the bedrooms and thinking of putting in the laundry room. Best thing ever!

    I would recommend this to a friend
  • Cons mentioned:
    Bluetooth

    Rated 1 out of 5 stars

    Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned this product. Why google fails to include Bluetooth that will allow th Home Mini to play music through your entertainment system is a deal breaker.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    unsatisfactory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the google home mini failed to communicate with our computer. called the geek squad and they were unable to get it to work. returned the item back to Best Buy. Disappointed in the product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not for me...

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this Home Mini for free with another purchase at Best Buy. It works as advertised but I prefer services other than Google so I no longer use the device.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Google Home Mini

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got Google Home Mini connected. Its in my house collecting dust. Might be a great product. I followed the directions but never could use it. Who has hours to figure it out? Not me

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bluetooth

    Rated 1 out of 5 stars

    useless speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bluetooth speaker does not play your music unless it's through google music. You can't play pandora or iTunes etc. big waste of money and time.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not as good as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to redo the voice recognition a couple of times. Not good with trouble shooting and even though it's learning to understand I have to repeat commands often and it's frustrating.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good product, good features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like it in the end, I am used to more features like Alexa has. If you are a google fan, I suppose you will like it no matter what.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Google

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were never able to get this piece of equipment connected to our phones or internet. We have never used it!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Love hate...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a Google fan - and these things are great around the house - except for music. Very disappointing sound (compared to the Echo Dot) - and no audio output (standard on the Dot)

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Settings..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of settings to go through as expected, but not a lot of detail on how to really configure the settings. Most of my questions are answered by an automated message to decide on settings.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Can't get it to answer phone calls

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looses internet connection all the time and i can't get it to answer phone calls which is the main reason we bought it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Mini Google

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is okay however if you have more than one unit throughout the house they interfere with each other. One won't answer and the other one will respond should not be like that

    No, I would not recommend this to a friend
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