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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 329 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers find value in the InSight HEPA Air Purifier's ability to improve air quality and reduce dust, along with its quiet operation and ease of use. Many appreciate its size and design, finding it suitable for bedrooms. However, some customers express concern regarding the cost and availability of replacement filters.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 329 reviews
  • Pros mentioned:
    Size
    Cons mentioned:
    Filter life

    Rated 4 out of 5 stars

    beautiful design, perfect size, sleep white noise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the desing, very nice looking and perfect size for my bedroom, the led lights can be turn off for sleeping. Only complaint is that there's an optional third filter S that is advertised on the machine label and manual but honeywell do not yet make them as of yet.

    I would recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      Thank you for your feedback. We will share this information with our team. Please note, these optional S filters are currently available, at participating retailers. If you would like help finding these optional S filters near you, please reach out to us directly. Our email and phone number can be found in your Owner’s Manual or on our website. HoneywellSupportTechnician

  • Pros mentioned:
    Air quality, Dust removal

    Rated 5 out of 5 stars

    Cleaner air

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item to have in your home, takes away bad smells from your home, and it helped me have a better sleep. The air smells cleaner and better. I love it and i have had it for almost a year now. I use it at night and i dont feel its too loud.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Dust removal

    Rated 5 out of 5 stars

    Fresh clean air

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps the dust I don't have to dust everything all the time I can breathe better as well

    I would recommend this to a friend
  • Cons mentioned:
    Filter life

    Rated 5 out of 5 stars

    Really have enjoyed this, life saver

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this thing all day every day, got a bunny, not really for pets and don’t wanna put by pet but man it’s better then a lot of other options. Too bad I need to keep buying so many filters. Thank you Honeywell for a great product!

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Saver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Listen, i don't like to give reviews and so soon after purchase, but this has helped me tremendously. I live near a train track and this product helps my air quality, my plants are happy too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed with this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the first day i noticed my house smelling fresh! I got this because i live in an old house with a dog. I imagine the dust and dander is the cause for my son sneezing alot. This really cut down on that and i couldn't believe how fresh the room smelled! I like the different settings for the fan speed and adjustable brightness of the lights. Very clean look and easy to change filters.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Honeywell never disappoints!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a research on whats a good affordable size air purifier and came across this honewell while it was on sale and took advantage! Thanks you best buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quieter than I expected. Air smells cleaner. I can breathe better when its running due to it reducing my dust allergy. Extreme easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Put this in my sons room to see if it help with his allergies.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sticker covering display icons leave stain

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sticker covering the display icons is cheap & ruins the display when you remove it. I brought 2 of these. The sticker on the other one had plastic under it. Brand new machine looks old after you remove black sticker. Sad because it’s the one I’m giving to my mom for her sinus issues, I told her this would help & it’s the new model.

    I would recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      We apologize for any inconvenince you have experienced with our product. We'd like to look into this to help. Please reach out to us at [email protected] for assistance. HoneywellSupportTechnician

  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Great air purifier. Noticed a difference quickly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Noticed a HUGE difference in my breathing the first night I got it. I do wish that it came with a remote or allowed for a Bluetooth connection to your phone. I knew when purchasing it wouldn’t but now that I have the machine, I wish I could make schedules and turn on and off without having to walk to it. I also think the allergen mode is slightly too loud for sleeping, unless it’s a good distance from your bed. Which stinks because that’s what I need it for. I keep it at the cleaning level and still notice a difference so not a big deal just a picky detail I guess. Final thoughts- I may return this model for the Bluetooth one. With that being said I do love the design and this machine has made a tremendous difference in my breathing. If you struggle with breathing at night invest in A Honeywell purifier. It doesn’t disappoint!

    I would recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      Thank you for your feedback. We will share this information with our team. If you still have the product or would like some help finding the right air purifier for you, please reach out to us directly. Our email and phone number can be found in your Owner’s Manual or on our website. HoneywellSupportTechnician

  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Honeywell Insight Air Purifier for Large Rooms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this unit because I have allergies and needed a unit that could handle a large room. This unit fit the bill. It is exceptionally quiet compared to previous units and I like that I can turn off the blue light on the top at night. The filters were easy to install. In addition, I still have Honeywell air cleaners in other rooms that have lasted 10 or more years even though I run them 24 hours per day.

    I would recommend this to a friend
  • Pros mentioned:
    Dust removal, Ease of use, Noise level

    Rated 5 out of 5 stars

    Honey Well with new purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, quiet enough on its lowest setting to allow sleep. We know it captures dust well after shaking out a tissue near a window where this sits. The dust was drawn right away.

    I would recommend this to a friend
  • Pros mentioned:
    Dust removal

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Excellent in the home. Has multiple settings to adjust to your needs. Has helped a lot with allergies and built up dust and mold!!!

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Ease of use, Noise level

    Rated 5 out of 5 stars

    It's a great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy having this product and it does the job very well myself and my pet dog have allergies and it has really reduced the pollens in the air for us it is very quiet running and very easy to clean the filter

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    I can breath again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice little air purifier and perfect for a 14' x 14' bedroom. We have 4 cats and a dog. This unit keeps the pet odors down, especially with the optional pet filter added. I have other air purifiers for Honeywell and also a high dollar brand. My older Honeywell units work well but are loud. This one is quiet and produces a nice white noise for sleeping. The high dollar one is quieter and might clean better (who is to say), but it was 5 times the price of this one. This unit offers very adequate cleaning and a great value. The only down side that I found are the lights on top. They can be dimmed but it does not remember the setting. Every time you turn it on, you have to readjust the brightness setting. Not too big a deal though.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Let me tell you a little story

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has basically changed my life. Its price was good, and it's been very helpful--along with regular vacuuming--at making the air in my bedroom less cat-tastic (I'm allergic to our cat, you see). I also keep the cat out of my room and banish it to the kitchen and other areas of the house, but she doesn't seem to mind, because the kitchen is where all the chicken is. Oh yeah, but sometimes, if I leave my door open, she'll tiptoe up to the door and curiously peer into my room like a kid looking into their parents' room, and sometimes she'll even sneak in, but once I catch her, I'll just give her "the look" and she'll deliberately double-step it on out of there, taking careful measure to run past me at the end, as if we're in a cartoon-world and I'm about to deliver a boot to her backside and send her careening into her next adventure. But don't worry, I would never kick our cat. Why? Because I love her. Just as I love this Honeywell Insight (tm) HEPA air filter medium-large something-something that I've purchased from my local Best Buy. The end.

    I would recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      Thank you for taking the time to provide us with your experience. We appreciate your feedback and will share this information with our team. If you require assistance, please contact us at [email protected]. HoneywellSupportTechnician

  • Pros mentioned:
    Air quality, Noise level

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with my Honeywell HEPA air purifier. It cleans the air as indicated. I have two cats in the home, and this purifier does the job. I usually keep it in the living room, which is a rather large area room (living room and dining room combined). The cool air is also a plus. It's quiet when in a low setting. However, the sound from the high setting does not bother me. Highly recommended product!!

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Ease of use, Noise level

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for small to medium rooms. It made a noticeable difference in the air quality in the rooms we’ve used it in. It’s quiet & easy to use. I would recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Dust removal, Ease of use, Noise level

    Rated 5 out of 5 stars

    Cleared the air of wildfire smoke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, Easy to use, Gets wildfire smoke smell out of the house.

    I would recommend this to a friend
    • Brand response from ManufacturerTechSupport
      Posted .

      Thank you for your feedback. We will share this information with our team. If you require assistance, please reach out to us directly. Our email and phone number can be found in your Owner’s Manual or on our website. HoneywellSupportTechnician

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