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Customer Ratings & Reviews

Your price for this item is $194.99
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The comparable value price is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 548 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers commend the 14" Laptop for its affordability, light weight, and fast performance. It is considered a great value for the price. While some users wish for a larger screen and backlit keyboard, the limited storage capacity at 128GB is seen as the only major downside.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 548 reviews
  • Pros mentioned:
    Lightweight, Price

    Rated 4 out of 5 stars

    Great price for top brand

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was a great price. It’s a good brand. It’s lightweight too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal for Basic Computing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the laptop for my 18 year old college freshman son. I am a software engineer, so basic things I look for in any computer is memory and storage, as well as how easy it is to increase these components. This laptop has tons of hard drive space for it pricing point, more than any other I saw in it’s price range, and although it only come with Only 4 GB of RAM, it can easily be upgraded to 16GB. Furthermore, it enables my son to do whatever he needs to do regarding basic computing tasks. Thus, this computer is a good entry level computer, for anybody needing to do only basic computer tasks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good enough for school and work.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for $200 and intend to use it for school and work. The screen is great however, it'll really only be good for browsing the web and for programs/software that aren't too heavy like Microsoft Word for example. It's still quite a bit slow (but good enough) when browsing and over time it'll only get worse but at this price it's good. If you're willing to deck out a bit more cash, get this one but with the Intel Core i3 processor as it'll be faster.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Not bad, not bad at all!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop starts up faster than any other laptop I have owned. It is fast and efficient. The price was amazing. The Geek Squad was very helpful with installing the free antivirus program that came with it. It is a sleek looking laptop, with all that you could ask for to do school work or conduct everyday functions. I have recommended it to friends.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Lightweight

    Rated 5 out of 5 stars

    Great laptop for college

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great laptop. Lightweight , fast and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Price

    Rated 4 out of 5 stars

    Good computer for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for the price would purchase again. Fast

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Light weight laptop that does everything.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked at several options and settled on the HP -14" Laptop with Intel Pentium Gold, 4GB Menory and 128GB Solid State Drive. I'm getting use to the new and different software, but it just takes a little time. The price was very right. It does everything my larger heaver laptop does only lighter and much faster.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great for people who don’t have a lot of time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfectly portable, I can easily go anywhere I need and it’s fast enough to pick right back up. Good space and ram for the price, I picked up from the store and had an easy, and helpful experience.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fast, works well. Charges well only issue is that I was missing a ram or driver inside the laptop when I opened it other than that it was good. I was also left logged on onto the conpanies account when I got the laptop had to go to the store to get them to reset it for me because I couldn’t do it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works great for a "traveling" computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light and just the right size. Like the longer battery hours although haven't used it enough yet to know how long it will really go without plugging in. Having to get used to Edge but so far, so good with that too. A small mouse works fine with it. Got it on sale which makes it even better.

    I would recommend this to a friend
  • Cons mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great laptop, and awesome price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a screaming deal on this. Only complaint is the screen is fairly small. Great for traveling with and when space is an issue. Other than that, it is a great little laptop and a decent amount of RAM and also doesn't have the Emmc memory, which is awful. Hate it when I can't upgrade the HDD/SDD.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    I am very happy with this purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop for internet surfing, checking emails, streaming videos, and keeping up with my tasks. This handy laptop is perfect. It's lightweight and was easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool affordable laptop for light duty work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation and configuration was straightforward; enough space, cpu power, and memory for basic stuff such as net surfing, daily documentation, email checking etc. Screen is big enough and keyboard typing is not challenging. Overall, it met my budget and expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Excellent value for doing schoolwork

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP laptop has been working magnificently. I heard talk that these PCs were slow, but mine is still processing very quickly. Great battery life. Only con is the poor quality of the speakers. Be prepared to purchase some high quality headphones for good sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Nice compack Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is really very nice. The speed is comfortable and the keyboard keys are large and easy to type. Screen looks great and speakers and sound also very good. Looks like you can add additional RAM.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great replacement laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a replacement laptop for school when my old one gave out. This was a great replacement. I just use it for basic web surfing and office products. Has ample amount of storage and is fast enough for what I need.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    love this laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I maxed out the ram at 16gb, and now everything about it is perfect. the boot is fast, the laptop is compact like I wanted. and overall it's a great deal... I'd recommend it to anyone looking for something quick, useful, and very affordable while on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Surprisingly good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll be honest, I didn't expect much from this for the price. But it is actually of surprisingly good quality. I have been really impressed with HP computers as of late, with this being my second within a few months. Lots of bang for your buck here.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband to use at work, we have decided it will also work well for me to take to events that I do. The computer is lightweight and will work to show videos on for my job!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been a great computer. Although it isn't a "top of the line" computer, it is pretty snappy for the price I paid. Would purchase again. Came in handy just in time to work from home for a few months.

    I would recommend this to a friend
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