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Customer Ratings & Reviews

Your price for this item is $194.99
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The comparable value price is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 548 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers commend the 14" Laptop for its affordability, light weight, and fast performance. It is considered a great value for the price. While some users wish for a larger screen and backlit keyboard, the limited storage capacity at 128GB is seen as the only major downside.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 548 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good Laptop computer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good Laptop computer HP always delivers great computer qualities. The only thing that I thought it's a vey low quality it's because it's built with some kid of plastic and not metal. It's great for its value though.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great but for students

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great to start off with especially for student, ive had it for you year and I have not had any issues with it. It is very nice and sleek looking. The price is also awesome! Totally recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my "digitally challenged" husband, who only uses the Internet for occasional searches and email. This was a very affordable, easy to use laptop for him. He is happy, so I am happy.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Love my laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I carry this laptop as a backup for out and about. Works good, love the keyboard, smooth. It is not heavy. Good speakers. Good for the price. Use it for powerpoints presentations, and surfing web.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Solid buy for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Starts up super fast and runs without any issues. It is a no frills computer but for great bang for your buck. Only thing I wish that it was capable to connect to 5G wifi. It only connects to 2G on home wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    very nice laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very impressed with this laptop I just bought! The price was the best online. Windows 10 was included and I love it! It's much more easy to find the items I want. I'm just very happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Just what we needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for a student going to collage. The price was right and it was in stock. This was just what we needed.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 10 year old has been using it for over an year now. The laptop is study, and excellent for lightweight work like for middle/high school students. Great value for money

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    This laptop is fast and easy to use!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a windows 10 to replace my old windows 7 and this new laptop fit the bill. It's fast, easy to use, light, and updates perfect. I also got $100 off the regular price which sweetened the deal.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great buy from Best Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Looks, operates & functions nicely. I am normally a Mac user., but wanted something just for college.

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 4 out of 5 stars

    HP LAPTOP

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, the app screen automatically changed, which, I don't like & my screen locks up after closing a screen. I'm not using microsoft edge b/c the apps I use are not compatible.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed something for light computing, like word processing, taking notes, web browsing, etc. Got this for $200 and it was a great deal. Works flawlessly for what I needed it for. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a "throwaway" computer for guests and friends to use so that they don't screw up my main computer that I use for work. It's great for general purposes such as email or documents but it's not something that I'd recommend for video conferencing or podcasting. This comes shipped in "S" mode which I think is the Windows way of making the laptop work more like a tablet than a computer. So if you need to do some more "technical" work with it such as using the command prompt or you need to go into the system folders, you'll need to go to the Windows store to download the free app that makes the PC usable to the more "technical" user.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for use with a phone system. Did not need to be anything over the top. Appears to be a basic computer, it has worked well so far for what we need it to do. The price was very good.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great laptop for college students

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had it for a couple months now and it works fine for what it is a student needs I also took online clases and it really worked fine. It is fast and have had no problem with it at all

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Laptop for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have started school online this is a great laptop for m basic needs. Awesome for school and price won’t break your pockets I would recommend a wireless mouse m makes the mobility easier.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great çomputer for writing reports!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an easy to use computer for word processing and thus fits the bill. It is fast and easy to use. Have nothing bad to say about this lap top. Really glad I went with an hp laptop

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Decent online school device

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we bought this for 5th grade online school. It served its purpose wonderfully and is now being used for 6th grade online school. It performs perfectly for its purpose.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Well priced and easy to travel with!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop as an alternate to the Surface Pro while working out of town. The price point was one third the cost of the tablet and only twice the weight when traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 4 out of 5 stars

    Great for basic needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for school work and other basic needs. Lightweight. 10-key number pad would be nice but without it the laptop is smaller, which is good if that's what you're looking for.

    I would recommend this to a friend