Customer Ratings & Reviews

Great product will buy again. The pickup was nice and smooth.

The computer chromebook is very good,es lo mejor y super rápido

A beautiful laptop, designed to perfection—a really lovely design. I loved it.

I like the keyboard and that's about it. Speed is awful! Can only plug in the power cord on one side (my last HP Chromebook had two). I feel like I'm using a really old model.

Great reliable computer for homework and research.

I am a Tech major and this computer is amazing for supporting websites like cengage and it’s easy to use

I have other laptops but i decided to buy this for black Friday and i like it and the price i couldn't beat

Does what I need it to do which is the bare minimum. Not too fast and not capable of downloading Microsoft apps which is a let down for school.

Great product a little hard to see keyboard because it doesn’t light up it works great very functional

HP one of the best laptops out there Best buy had it on sale $200 off

I opted for this Chromebook becuase of Google's recent strides with Gemini and their Alphabet of applications. it's a great value and super stinking light to carry. I've got some gaming PCs and they are hefty. The Chromebook isn't going to be heavy but it packs quite a bit. First off, it's quick and the wi-fi chip makes it super fast and easy to use and from opening the box to plugging it in, it took about 3-5 minutes to get up and running. It is important to know that you'll need a Google account to allow you to take full advantage of the Chrombook. The design is pretty sleek and standard for an HP computer. The light matte gray color goes with everything and there aren't jarring etched out edges or rough edges either like other PCs which can sometimes get caught in your bag. The 14 inch screen is perfect for watching your movies or streaming services. The resolution isn't anything to write home about but if you have a great internet connection it is more than great for a computer that you're going to use for daily tasks. I wouldn't recommend it for intense movies or games. The top three things I loved after some time wtih it were: quick charging with USB-C, the large screen, and how light the laptop is. The long term pitfall for me was the memory becuase I can see myself filling this up really quick with files and photos but these days exteral hard drives are an awesome accessory to keep on hand. Overall, a great laptop for daily tasks, and probably great use for a young student or college student. The combination of HP and Google's technology partnership makes for a strong piece of technology for my house!

I bought the HP Chromebook because the college courses that I am attending is mostly compatible with Chrome. It made my life easier.

It’s durable for the price I paid and good as a starter laptop

I actually like the computer but it can sometimes start stopping and mess up

Not that thrilled with this purchase. Boring not efficient.

This HP 14-inch Chromebook has an Intel Celeron N4500 processor, offers solid performance for everyday computing tasks. This lightweight machine excels at web browsing, efficiently handling Gmail and other Google services. Google Docs runs smoothly, making it suitable for students and professionals who primarily work with web-based documents. The 4GB of RAM proves adequate for these tasks without noticeable slowdown. Surprisingly, this Chromebook handles streaming video content exceptionally well. It manages 4K YouTube videos without buffering issues or frame drops. The 14-inch micro-edge display is also of decent quality for a Chromebook, making it an excellent option for media consumption despite its modest specifications. Look, I’m not saying I’m going to be watching my Dolby Atmos movie collection on this, but for simple YouTube videos like a recipe I want to follow along in the kitchen this display is fine. The 64GB eMMC storage is limited but sufficient for Chrome OS’s cloud-focused nature. The grey finish gives it a professional appearance. Battery life is respectable, typically lasting through a full day of intermittent use. The keyboard is comfortable for typing sessions, although it doesn’t match the comfort of premium models. The trackpad is just ok, not bad but not great either. For users seeking an affordable and reliable device for web-centric tasks, this Chromebook strikes a good balance between performance and price. It’s definitely on the higher end of Chromebooks compared to the underpowered ones I’ve used in the past, which were not pleasant to use. However, it’s not suitable for gaming or tasks that require significant CPU and GPU horsepower, such as photography and video editing. Keep in mind this only has Intel UHD graphics. If you go in knowing this you won’t be disappointed with this laptop.

The HP 14a-ne1013dx Chromebook is a fairly basic but still highly functional Chromebook. None of its specs will wow you, yet ChromeOS is light enough that everything still feels very snappy and responsive. Indeed, ChromeOS’s limitations for intense production work makes packing a Chromebook with high-end multicore CPUs a bit of a waste. Still, there are a few “luxuries” I wish this Chromebook had, nonetheless. Like most Chromebooks, setup out of the box is super simple. If you are an Android user, it’s even easier–you can use it to transfer your WiFi and Google credentials, making setup even smoother. You can be up and running in mere minutes. The device itself is made of plastic, with the out-facing areas covered in a textured plastic that resists showing fingerprints. Opening it up, the plastic is smooth but with a faint pattern of vertical lines to give it a more visually interesting look. The screen is surrounded by very dark gray, almost black, plastic bezels. While it’s a 14” screen, it is almost the same size as the most svelte 15” devices you might find, but the chassis is still lightweight. The non-backlit keyboard is acceptably comfortable to type on, with a generously sized but not huge trackpad beneath it. There isn’t a number pad, so keep that in mind if you’re a Google Sheets aficionado. The screen itself is 1366x768, which just crosses the threshold of being HD, and is about the lowest I would accept on a 14” screen. It’s acceptable enough for most casual uses though, and the viewing angles aren’t bad. Above the screen in the upper bezel you’ll find the webcam along with a slider for a privacy cover. Around the sides you’ll find two USB ports on the right side–a Type A port and a Type C port that doubles as the charging port for the 45W adapter. On the left side you’ll find another Type A USB port, the Kensington lock, and an HDMI port. Keep in mind that this is an HDMI 1.4 port, so if you’re connecting to a UHD TV you’ll be capped at 30Hz. Under the hood, so to speak, you’ll find an Intel Celeron N4500, a 2-core/2-thread CPU built for the mobile device market. It’s backed by just 4GB of RAM, but again, remember that ChromeOS is built for just such chips–it feels subjectively much faster than its modest specs suggest. Browsing the web, watching Youtube videos, working in Google Docs–all of these are plenty snappy, and remember one of the virtues here is that this translates to having great battery life. And although ChromeOS is a cloud-oriented OS, there’s a relatively generous 64GB of eMMC storage included as well. Overall, this is a perfectly serviceable Chromebook for most day to day tasks. There are a few features I wish it had–HDMI 2.0, full HD resolution, or perhaps a backlit keyboard–but as is it’ll definitely serve its intended purpose. I think anyone looking for an inexpensive computing device would be happy with this HP Chromebook.

It’s a nice laptop, it wasn’t for me. I bought an Mac book ease of use

The HP Chromebook is functional. That is really the best compliment I can give it. It is not fancy. But, if you are in the market for a Chromebook, then HP has provided a no-frills model that gets the job done. The screen is serviceable. There is barely enough storage and RAM. The machine will not be winning any points for style or performance. But it works. And, sometimes, that is enough. Setup: Inside the box, you get the Chromebook, the 45W USB-C power adapter, and a brief startup pamphlet. Setup is straightforward. After charging and performing first time setup, you will be up and running in a matter of minutes. I did not have any software or firmware updates waiting for me to install. Experience: At this price, it is difficult to nitpick the experience. Users should know this is a 1080p display that can appear a bit washed out. Colors are not as vivid as I would like, but I never struggled to read or watch videos on the screen. Colors felt a bit off, but never terribly so. But HP has included a HDMI port. You could hook the Chromebook up to an external monitor if you wished. With only 64GB of internal storage, there is not a lot of storage. My unit did not come with a SD or MicroSD card slot. So, unless you want to use USB-A flash drives, your storage will be a bit limited. The only USB-C port is powering and charging the Chromebook. There is a headphone jack. The webcam has a privacy shutter. There are internal speakers. I cannot say that I was terribly impressed with the speakers, but, again, they do work, and I had no problem understanding videos or listening to music. The textured keys on the keyboard are nice and responsive. The trackpad is responsive and functional. The unit is not light. It was heavier than I expected. I still have some qualms with the Chromebook experience. There are apps, but many of them tend to be apps that are designed more for the Android phone or tablet experience. For instance, you can watch videos on the MAX application, but not in full screen for some reason. If you want to watch videos on Disney+ or MAX, your best bet is to use the web browser. Microsoft has Android apps for the suite of Office applications, but if you want to use Office on a Chromebook, you need to do so through the web browser. So, on one hand, I wish the unit had more storage, but, on the other hand, if everything is done over Chrome, storage may not matter all that much. My biggest nitpick comes from the 4GB of RAM and the Celeron processor. I noticed significant slowdowns when trying to multitask or view more intensive websites. Everything still worked, but the Celeron processor and the 4GB of RAM definitely seemed to be taxed at times and the machine could stutter a bit to keep up. Conclusion: The machine is functional. If your kid needs a Chromebook for school, this machine should get the job done. For that reason, I am confident in recommending it. It will not impress anyone in terms of style or functionality, but it will get the job done. And, sometimes, that is enough. 4/5

In my experience, there are three kinds of products that clock in under the moniker of a “budget” XXXXXXX. First, calling something “budget” can be a way of dressing up what you might otherwise consider “cheap” or even “chintzy.” Such products are usually short-lived and accompanied by a folksy “Well, you get what you pay for,” after the purchase. Then there’s “budget” that implies good value for the money, be it more features, better build quality, refined fit and finish, etc. than you might expect for the price point--something that surprisingly punches above its weight class. Then there’s just a “budget” product that simply does what it’s supposed to and not much else at a price that scrapes at or near the bottom of its market segment. It may not necessarily excel at any one thing or in any one area, but there’s also usually nothing particularly offensive about its performance. This third “budget” descriptor seems well suited to this HP Chromebook. If you simply need basic Chromebook-level functionality (i.e., online content browsing and multimedia consumption) at an affordable price and you really don’t care about or need much else for your dollar, this HP will do…just fine. Construction admittedly feels a bit “plasticky” and underwhelming. For example, keyboard flex is high, especially in the middle. The large, nearly full-width hinge is fairly unforgiving—it will resolutely hold the screen open, but as a consequence of the lightweight build, you’ll be lucky to open it with one hand without flipping the whole thing over. The flip side of this lighter build is that the laptop is reasonably easy to carry and tote around. The outward design is plain (or at least “style-neutral”) with a nondescript grey colorway and slightly textured outer shell that evokes early 90s-era business PCs. There’s a reflective HP logo in the middle of the top lid, but it’s a fingerprint magnet and ends up looking more dingy than stylish most of the time. The large trackpad is fine and seems responsive, though clicking it causes a great deal of additional flex of the keyboard deck. Speaking of the keyboard, I’m not sure when OEMs decided that using low contrast lettering was a good idea for non-backlit keyboards—but it’s a practice that needs to stop IMHO. The grey chicklet keys are reasonably well sized (except for the awkward half-height arrow keys), but the lettering is nothing but a bit darker shade of grey (not even black) sitting on the grey keycaps. Without an LED backlight or high-contrast lettering, the keys start to get pretty difficult to see in low-light conditions or darkened rooms. There is a single USB-C port with power delivery, an HDMI port, two USB-A ports, as well as a combo 3.5 audio jack. I really appreciate that this Chromebook comes with a USB-C charger so it wouldn’t be as difficult to find a replacement charger down the road like it often is for those devices that come with barrel-shaped power connectors. I do wish the power brick wasn’t in two pieces however (one transformer with USB-C cable, one outlet cable). I think we’re far enough along now that a single, low-profile 45W wall wart with a captive USB-C cable could be swapped in at minimal cost while keeping things simpler for the user, especially for product that is clearly designed to be used on the go. As it is, having this older 2-piece laptop-style charger just means I have one more cable to keep track of, lest I get where I’m going only to find out I left that separate outlet cable somewhere else. Sadly, there is no SD/microSD slot for storage expansion so the slower, less durable, and somewhat paltry 64GB onboard eMMC drive is all the storage space you’re going to get. The 4GB of onboard RAM will be enough to get by for basic online multimedia consumption or simple office productivity using Google’s browser-based office suite, but you’ll be hard pressed to run any Android or Linux apps with so little RAM on board. And while the Chrome OS itself was reasonably snappy as expected, especially when compared to a Windows-based laptop, I couldn’t help but feel that this particular Chromebook was just a tad on the sluggish side when it came time to download and install the few apps I was using (Netflix, Office 365, etc.). Above the screen is a pinhole webcam with a privacy slider; it will work in a pinch, but I noticed the image fluctuating onscreen fairly often as the camera and underlying software tried to compensate for small fluctuations in fluorescent lighting levels in our kitchen. The screen itself is HD but otherwise looks underwhelming at best. Image quality is simply passable as it tended to be a bit grainy and washed out no matter how much I futzed with brightness, color, and saturation adjustments. This is unfortunate given that the primary functions Chromebooks typically excel at are associated with accessing online and multimedia content. I figure the picture will be fine if you’re simply looking for a “beater” laptop or something specifically to use in class/on the go; but it doesn’t offer the kind of vivid and engaging picture quality that would keep me glued to the screen while I binged some Netflix content. Having said that, the screen does fold over 180 degrees and offers a nice matte finish that deals with direct light very well. As you can see in the comparison photo I posted, the more premium Chromebook on the right clearly takes the prize for vivid colors and better detail, but the bright room lights reflecting off the glossy screen can also be quite distracting depending on the task at hand. If you need an easily portable laptop to work in areas with a lot of bright and direct lighting (like in a classroom setting), you will probably appreciate the screen on the HP despite the hit you will take in overall picture quality. So, is this a recommendable Chromebook or not? That’s hard to pin down depending on your perspective. If this was a mid-priced Chromebook, the specs, computing horsepower, styling, and overall performance would be a bit unforgiveable. But this *is* a budget-priced Chromebook, so I suppose it’s easier to look past some of those shortcomings and focus on what does come under the hood. With that said, the more pressing question then becomes whether the HP is a good value for what you *do* have to pay. In that respect, the budget price point really only gets you what I consider to be mandatory baseline functionality. Sadly, there is nothing much else here to make you say, “Wow, this is really a great bit of technology”…other than the fact that you don’t have to pay a lot for it. So long as you go in primarily eyeing that tantalizingly low price—and adjust your expectations accordingly—you’ll satisfy your “need-to-haves” despite not finding too many other “nice-to-haves.”