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Customer Ratings & Reviews

Your price for this item is $147.99
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The comparable value price is $699.00

Customer reviews

Rating 4.6 out of 5 stars with 422 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers consistently note the 2-in-1 Chromebook's touch screen, battery life, and price as positive aspects. Many users appreciate the ease of use and lightweight design, while others highlight its performance, size, storage, and build quality. On the other hand, a few customers express dissatisfaction with the Chrome OS operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 422 reviews
  • Pros mentioned:
    Battery life, Touch screen

    Rated 5 out of 5 stars

    HP 14" 2-in-1 Chromebook Plus - Perfect Blend of P

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my HP 14" 2-in-1 Chromebook Plus! This laptop has exceeded all my expectations. The sleek design in Mineral Silver looks stylish, and the build quality is top-notch. The touch-screen functionality is incredibly responsive, making it super easy to switch between laptop and tablet modes. The 14-inch screen provides a clear and vibrant display, perfect for both work and entertainment. The Intel Core i3 processor and 8GB of memory ensure smooth performance, even when running multiple apps at once. The 256GB SSD offers plenty of space for my files and loads everything quickly. The integration of Google AI is a nice touch, helping to make my experience more efficient and intuitive. Battery life is another standout feature — I get through a full workday on a single charge with ease. It’s light and portable, making it perfect for on-the-go use. Whether you're using it for work, school, or casual browsing, this Chromebook is a fantastic choice. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 2-in-1 laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP x360 is a versatile 2-in-1 laptop known for its flexible design that allows it to be used as both a laptop and a tablet. It typically features a touchscreen display and a hinge that allows the screen to rotate 360 degrees. The build quality is generally good, and it offers a decent performance for everyday tasks. Pros: Convertible Design: The ability to switch between laptop and tablet mode adds versatility to the device. Touchscreen Display: The touchscreen functionality can enhance user interaction and productivity. Build Quality: HP x360 laptops often have a solid build, making them durable and reliable. Performance: Depending on the model, it can offer satisfactory performance for everyday computing needs. Cons: Weight: Some users find the x360 a bit heavy, especially when used as a tablet. Battery Life: Battery life can vary, and some users may find it falls short of expectations, especially with resource-intensive tasks. Price: Depending on the configuration, the x360 can be relatively expensive compared to other laptops with similar specifications. Overall, the HP x360 is a good choice for users seeking a flexible device that can adapt to different usage scenarios. However, individual preferences may vary, and it's essential to consider specific requirements and budget when making a purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Lightweight laptop for web browsing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for light travelling if you only need to do web based applications and / or Android apps. If you are a bit more advanced user, you can also install Linux applications which expands the pool of options. Battery life is much better than any windows laptop I have used. Just make sure to get it with a discount as I don't think it's worth it at full price.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    A little heavy...but I would purchase again!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this computer for 3 months and I am very happy with it. It's fast, I love the touch screen. Haven't found much use for the complete flip of the screen, but I can see where it could be useful for watching TV or something. It is slightly heavier than my last Chromebook, but that should be expected with the difference in weight of aluminum and plastic. Overall I would purchase this again!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great, just not at this price

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TLDR: I'm giving this 3 stars because BB is currently listing for $548 for some reason, when I bought it at $350 refurbished a year ago. At that price point I would consider other devices. That said, I'm taking the time to write this review and attach a photo because I want to say how much I *like* this device. I got it 10 months ago and have used it pretty much daily since then. I have it folded up in tablet mode and in a tablet stand the vast majority of the time. Things I like: I don't know if the reviewers complaining about the display got bad devices or I just have low standards, but I have never once thought about the display quality, meaning I have absolutely no complaints about it. It's great for the multitasking I ask of it. Notice how in the photo it's easily running Twitch and Chrome side by side. I can and do regularly watch two Twitch streams simultaneously, as well. Streaming music to another device while watching Twitch on the device also works great. I generally *like* the touch controls. They're not great and not a substitute for an external keyboard (which I always use in tablet mode), but I also never use an external mouse. Multitasking with just the touch controls is super easy. It travels well. The weight is incidental to me and I never think twice about bringing it on trips. I wouldn't want to put the ruggedness of this or any device to the test, but compared to a hypothetical tablet I'd take this every day of the week. It feels 100% safe in a stuffed backpack. The construction feels reasonably solid to me. The quality difference between this and $250-$300 devices is pretty obvious. I'm sensitive to junky/cheap feeling keyboards and this keyboard feels solid to me. The device as a whole feels good to me. The reviewers who note that it bends when you hold it by the corners are probably right, but why are you holding it by the corners? Don't do that. Propping it up standalone in tablet mode (when I do it) is great for watching videos and such. Things I don't like or have no comment on: I don't play games on this device, and I would not expect a device at this price point to play much of anything. Want games, get a Steam Deck or something. I don't usually run on battery. When I do I generally get 2-3 hours no problem at all. I don't have a use case where I want more than that, so this doesn't concern me at all. I don't fold/unfold it often so I can't comment on how durable the display hinges are. Using the touch controls to unlock can be a bit janky because of the responsiveness of the on-screen keyboard. I don't know if this is because of Google or the device, but it *is* mildly annoying. Stating the obvious here, since some reviewers seem to be clueless: IT'S NOT A PC. YOU CAN'T INSTALL RANDOM APPLICATIONS ON IT. You can run stuff from the Google store, and if you're a Linux nerd you can probably run an IDE or something. The 8GB of RAM never holds me back for what I do with the device, but I'm also regularly using most of it. If you do something intense you might find it lacking. This shouldn't surprise anyone. All in all for ME this is a great $350 device. BB selling it for $200 more (on "clearance") would make me look at other devices. It might still not be bad at $550, mind you, but I'd also be surprised if you couldn't do better.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Touch screen

    Rated 5 out of 5 stars

    Awesome Chromebook!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything i need it to do. Fast, easy, efficient. Battery life is great! Love the touch screen! Awesome little chromebook!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful fast laptop with an amazing display. Theres no junk software pre-inatalled. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best chromebook its smooth its fast its durable and has everything i need!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hp 2 in 1 14 wide ult

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super light, i3 processor chip makes it worth while. Case and Keyboard feels sturdy got it for black friday overall a really good computer for under 399$. Audio is nothing special but you can't have it all in this price range.. would buy again 10/10 I wanted a laptop that was light with a great battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This LAPTOP ROCKS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop 2-1 is awesome!!! The clear bright screen, the soft keyboard, easy touch mouse pad, TOUCHSCREEN!, it flips to a TOUCHPAD for keyboard less use, and the HUGE deal for me is being able to connect so many devices with usb, usb-c, aux jack and more! Listen this is the best investment I have made and you should get one! ASAP!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect choice for kids and students!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for my son's Christmas gift! Is able to play any of his games, allows for headset and mouse plug in, and is super fast and clean. Fantastic choice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size of it) it is as convenient as possible for work, as well as as a tablet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the service is amazing! Congrats to Ashley and AJ from the 1960 FM store. Found my color very happy

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    HP chromebook plus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent chromebook with great battery life. I'm glad that i was able to get an upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm just a basic user with most of my online activity being shopping, email checking, facebook messages ect. I have no problem with running multiple windows or programs, i love it. also backlit keyboard is nice and sleek design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new laptop for school and was pleasantly surprised on how great this laptop holds up. The specs are great especially for its compact size but also very full screen. Lots of nice ways to expand your use and would definitely recommend if someone needed one especially with how sleek it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely in Love

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love this laptop. It runs so smooth. Im able to do anything I want on it with no problems. Truly is the best purchase I've made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great laptop for college homework. Fast internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turns into a iPad. Good picture clarity and good speed. Worth the price so far. It’s been less than a month so far since I bought this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new HP Chromebook.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking forward to my Hb Chromebook. The price was amazing Pick up was really easy bestBuy employers We're for very helpful.

    I would recommend this to a friend