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Customer reviews

Rating 3 out of 5 stars with 2 reviews

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-2 of 2 reviews
  • Rated 1 out of 5 stars

    Terrible Customer Service - Sent wrong item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy does not stand by its mistakes. We purchased an HP 210X cartridge. Best Buy had a sticker on it for the HP 210A Yellow on the box, which is what we needed. Unfortunately, we did not notice Best Buy sent us the incorrect toner (218X) until we tried to use it after the return date expired by a month. Best Buy does not stand behind its products and will not accept the return when it was marked incorrectly by Best Buy. This is very poor customer service. I do not recommend doing business with Best Buy. D

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great! Good quality printing and lasts.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Good quality printing and lasts a long time.

    I would recommend this to a friend
  • Customer reviews from hp.com

    User rating, 4.2 out of 5 stars with 116 reviews on hp.com.

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    hp.com
  • Customer reviews from hp.com

    User rating, 4.2 out of 5 stars with 10 reviews on hp.com.

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