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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 437 reviews

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Rating by feature

  • Battery Life

    Rating 4.9 out of 5 stars

  • Speed

    Rating 4.9 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers praise the ENVY laptop for its large screen, easy setup, lightweight design, and overall performance. However, some customers have concerns about the fan noise, keyboard issues, limited storage, and the price of the laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 437 reviews
  • Pros mentioned:
    Large screen, Speed

    Rated 5 out of 5 stars

    The Swiss army knife of laptops

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptops packs of punch The screen is crisp and clear Laptop is crazy fast You need a versatile laptop looking up further 10/10 would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast and super lightweight!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot faster than my 2011 purple HP laptop lol! I'm not a huge tech person, but I am a moderate computer user and this laptop is one of the best I have encountered. This is one of the BEST investments I have made to date! If this laptop is on your top list to consider, you should stop considering and just buy it! They also have it a bit smaller in the 15" for less if this is too expensive. This laptop is so lightweight that when I first started carrying it around the house I thought it would be heavy and I was so wrong! Great, fast, and super light! I love it!

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard

    Rated 4 out of 5 stars

    Very pleased!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is BIG which is what I wanted, but it's also heavier than I expected. I love the feel of the keyboard, but it's hard to tell if the number lock button is on or not because it doesn't have a little light to indicate that. The keyboard is back-lit and looks great, but it's kind of difficult to see the letters & symbols on the keys in certain lighting. I am very happy with this computer so far even though I have only used it for a week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works fine

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it works fineworks fineworks fineworks fineworks fineworks fineworks fineworks fineworks fineworks fine

    I would recommend this to a friend
  • Pros mentioned:
    Large screen, Speed

    Rated 5 out of 5 stars

    love at first use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that this is a bigger laptop because the screen makes it easier to read. It's fast and easy to use. Great for doing my homework.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    Overall a great laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In general, this is a great laptop and has been such an awesome upgrade from what I had for my online classes. Just a couple on cons to it. The fan turns on relatively often and is very loud while it is running. I’ve also noticed that when lifting the laptop with the screen open or when letting it sit on my lap certain ways, the panel just below the keyboard where the finger pad sits will click as if there’s weight applied to it. This has been frustrating because sometimes it will make the computer click something else on screen in the middle of me doing something. Love the computer otherwise.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen, Speed

    Rated 5 out of 5 stars

    Main unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed and usability. Great screen. Anyone could use this. Beautiful unit. Love the touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    New ENVY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is much faster than my old one. Better pics. It is easier to get to the games. It does every thing much better.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    My HP Envy 17.3"

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had great luck with HP over the past few years, and have really enjoyed the HP Envy for its features and ease of use. I like the Bang & Olufsen sound. On this version, they have switched to the SSD, which is fantastic. Windows starts almost immediately, unlike the previous 2 Envy's I've owned, where it seemed to take forever for all the start-up programs to load. The only downside is that the hard-drive is only 512 GB, whereas I had 1 TB on the previous Envy's, so I have to use an external HD for storage space. They have also done away with physical drives, and I have a lot of physical media, so I had to bet an external Blu-Ray drive.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Speed

    Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All it advertised to be. Easy to use and fast I’m able to do at least twice as much work in half the time, very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    Great work laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Nice big screen with a crisp picture, I’m an appraiser and I can work split screen on it. It is powerful enough to run all of my software with no lag. It also has a really long lasting battery, I binged Netflix for 5-6 hours one day and was still at 25% power. I also enjoy how sleek it is for being the larger screen. Overall very satisfied with my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for graphic design. I buy a new one every two years. HP is my preferred brand !

    I would recommend this to a friend
  • Pros mentioned:
    Large screen

    Rated 5 out of 5 stars

    HP 0 Envy 17.3 Touch Screen Laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my HP Envy 17.3 Touch Screen laptop in 2018. I suggested to my sister to purchase one. Her old laptop that she had for over 15 years was truly due for an new one. I suggested that she get the HP- Envy 17.3, which has a much larger screen than the one that she has. I even like the one she has. It has a lot more new features that mines does not have. I love all my HP products. Great Laptop. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP ENVY Touchscreen Laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect purchase for a college student that is also light in weight.

    I would recommend this to a friend
  • Pros mentioned:
    Large screen, Lightweight

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for - lightweight with a large screen. Price was also very reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. I bought it to play RuneScape and it can play it on the highest graphic settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All in one

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop it's everything i wanted and more!

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Large screen

    Rated 5 out of 5 stars

    HP Envy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, large screen and very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Up and running!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for and then choosing this laptop was made much easier with the helpful sales staff. I never felt rushed or pressured to make the purchase. Once the purchase was made it was easy to work with the tech to get my laptop up and running with the software loaded and ready to go. This is the third computer that we have purchased from Best Buy as well as other electronics Our store of choice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like it but could be better

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but the updates take forever. I use it for gaming mainly and it handles it pretty well

    I would recommend this to a friend
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