Black Friday is hereAlso, shop the 24-Hour Flash Sale.Shop now

Skip to content
Gift Ideas
26 Cypress St
Williston, VT 05495
Opens tomorrow at 6 am
Find Another Store
Main Content

Customer Ratings & Reviews

Your price for this item is $779.99
Clearance
The comparable value price is $1,199.99

Customer reviews

Rating 4.6 out of 5 stars with 585 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.9 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the Envy 17.3" Touch-Screen Laptop for its touch screen capabilities, user-friendly design, and reasonable price point. Many customers appreciate the laptop's portability due to its good weight, while some have concerns about its battery life not meeting expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 585 reviews
  • Pros mentioned:
    Easy to use, Touch screen

    Rated 5 out of 5 stars

    Easy set up! Love the 17" screen.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always liked HP. Particularly like the 17" screen for older eyes. Easy to set up and pick up where I left off from my older computer. Also enjoying the back lit keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my new HP envy about a month ago. It replaced a laptop that I had for 5 yrs. Every time I used my old laptop, I got so stressed out! It was so slow! I was so happy when I turned on my new laptop and it took seconds to boot up, not minutes! I edit photos with Lightroom and PS, so I needed something that would give me enough storage and speed. The HP Envy is such a good choice! Glad I did my homework before setting out to buy a new Laptop! The salesmen at BB really helped also!

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    HP Laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I like it very much. I've had it for not quite a month. I like the Envy better than the Pavilion I had before. Much faster, and I like the lighted keyboard .

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Almost perfect

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love everything about this computer with one minor issues. The screen is great. I am 61, my eyes are starting to give me trouble and I am taking grad school classes. This big screen with touch allows me to travel and not have to lug around a second monitor. However- The DVD player stinks. I took one back after it didn’t work. The second one was sketchy in performance also. There is lots of data on line about how bad that assessory is. .

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    very pleased with this laptop!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in store associate was so knowledgeable on all the products and really helped me to narrow down which laptop would be best for my business. This laptop has tons of storage and its so fast. The keys are very easy to type on with a full size and numbers off to the side were a must for me. I opted for the large screen which is touch screen. I wasn't sure if I would use the touch screen but I find it very helpful when needing to zoom in on certain things and its useful when browsing. Overall very pleased with this model and would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice upgrade from my previous labtop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently changed laptops, going with an HP Envy with 17" screen. This is my work computer, so I really count on it on a daily basis. The picture quality, speed and overall quality of the computer is really top-notch. Additionally, this is my first computer with a solid state hard drive, and after using this for a few weeks, I would never go back. Much quicker to load up programs! I am very pleased with the unit and recommend it to anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Love my computer

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My outdated computer still worked, but was very slow. I couldn't believe how fast this one is and I really like the touch screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good PC

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed in that we were told that a second drive can be added. Purchased a SSD to install a few days later, after all our data was migrated and then the Geek Squad told us that there is no option for a second drive.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent laptop for brilliant Photos/Videos

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is replacing my 6-year old HP Desktop. The storage and speed are amazing. The best by far is the brilliance of the display screen with such vivid, rich colors. It boots up in a few seconds and shuts down just as quickly. I really don't use the screen touch feature, since I prefer the built-in touchpad and my favorite mouse, but every once and a while the screen touch is great at transitioning me quickly to where I need to go next. I love my Envy laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Touch screen

    Rated 4 out of 5 stars

    Best product for Price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast. Great keyboard touch. Especially like larger screen. Not used to touch screen. No light for NUM lock. Styling, color, slimness are pluses for design features.

    I would recommend this to a friend
  • Cons mentioned:
    Speakers

    Rated 5 out of 5 stars

    Superb screen

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop specifically for business presentations, and its 18” screen is perfect for the task—bright, excellent FHD resolution and includes a fully functional dvd drive. Downsides? The Best Buy version only has 12 Gig RAM. I bought more RAM separately and the Geeks upgraded it to 16 Gig for free, with my service contract. It claims having premium B&O speakers, but they stunk. Consequently, I got a pair of Bose laptop speakers at Best Buy and they make a great presentation-quality combination.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Great computer for all ages!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that you can touch the screen or use your mouse on this computer! The screen gives a sharp image and is really fast!

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Great laptop!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the screen on this ! Large. Clear. The touchscreen is flawless (so far!) Very fast and user friendly. Downside? Heavy!

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Love this laptop

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, stylish and 17" screen. What's not to love? Mostly used for Office programs and web surfing,,,not a gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Love it.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5stars I love how fast it is and that it’s touch screen and that the keyboard light up and the fingerprint security

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    It works! Easy startup.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the easiest start up of new laptop ever. Love the screen size and clarity. Only one improvement I could suggest - The backlighting on the keyboard is not bright enough. Can't find any options in Settings to make them brighter. Only really helpful in total darkness. My last Envy had great backlighting for the keys and that really helped me in low light situations.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Touch screen

    Rated 5 out of 5 stars

    HP Envy Touchscreen

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! Easy to setup and use! No issues after a year. The larger screen is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Speed

    Rated 5 out of 5 stars

    Fast

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast & efficient. Little heavy, compared to most new laptops. Nice design & all the features we were looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good Graphics, fast and stylish

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is fast and has a good display. Ease of use is good. The thing I don't like and never have is the large quantity of HP programs that are installed on the computer. I find they slow down the computer by causing programs to run poorly. They also increase the number of HP ads I get. I normally uninstall most of the HP utilities that come with the computer.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great screen size great processing speed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is great as a laptop but as powerful as a desktop with large screen.

    I would recommend this to a friend
Sponsored