Everything for Back to School — and then someShop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7213 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the ENVY Photo 7855 as a great printer, frequently praising its excellent print quality and ease of use. The wireless functionality and relatively compact size are also frequently cited as positive aspects. While some users mention limitations with the paper tray capacity, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 7,213 reviews
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    LighthouseGal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. I don't have that much experience doing my own set up, but tried it, knowing I had Geek support if necessary. I read carefully and it was very easy. I haven't run all the photos I have in mind but it will come in very nice when I compile my dad's memoirs. I like the more compact size as it doesn't take as much room as my last printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 5 out of 5 stars

    MissP

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely happy with this printer. It is quite easy to set up for wireless printing. HP even helps with setting up printing from phone. This is my first HP purchase. It was recommended by the store associate and I am so grateful to the associate. I did complete setup and have had no problems at all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Good value, great printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Have only had printer for 1 month but haven't used it extensively. Have printed a few photos with excellent results, B&W prints also great. Set up to laptop and smart phones was simple and painless, all in all very satisfied with purchase. Did not sign up for the ink plan because we seldom use printer, still haven't exhausted ink that came with the printer. Best Buy experience was great.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Size

    Rated 4 out of 5 stars

    Very nice printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much smaller than my last all-in-one which is good. Prints well so far. Blue tooth is a great feature. Only grip is when scanning you need to acknowledge on your computer. So, if your printer is in a different room than your computer you need to bring your computer with you or walk back and forth. All in all we are very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Printer is very easy to install on your computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer installed easily on my computer. Printing and scanning are easy functions that produce excellent copies. However, I did try to scan on two sides and couldn’t figure out how to do it. Also, had trouble connecting to my phone and iPad so I could print from a remote location. Gave up!!! I have not used the photo option yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Love my HP-ENVY Photo Wireless Printer!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second HP-ENVY Photo wireless inkjet printer. When my older printer died, was not hesitant to replace with a newer model. The printed photos are sharp and as good as any printed in stores. This printer provides all my needs and is very easy to operate and install ink refills.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great all in one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a good value and it is simple to use with the touch screen panel. Setup was a breeze. I’m happy it has a built in fax machine too. And the photos look great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer for the dough

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IF you want an all-in-one printer that is decent and reasonably price, it's hard to beat HP. This is not a high-end printer but it is a solid mid-range versatile printer. The networking leaves much to be desired. I recommend hard wring it to the router and connect your PC and other peripherals to the wireless network. Ink is pretty efficient but if you are planning on doing 100s of color prints, go to Kinkos. You will run through ink quicker that a fat kid goes through cake. Scanner is ok but can get jammed up with larger loads. Send 5-8 sheets through at a time and you should be fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Fast set up

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer and easy setup it does everything I need

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good printer for the price!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new printer ASAP; as I continue my search in the job market. We had some old printers sitting around the house that were just outdated. So we went to BB and purchased a new one. This printer has done everything I needed it to thus far. I would just like to change the function to print “black” only sometimes; and that’s not an option I can find. It has printed 2 sided before without me asking the printer to do that; which was pretty nice. I have not used the fax option (because I’m not sure if I need to have a fax number). The starter printer ink only lasted about a month. I had to run back to BB to buy the dual ink cartridges (black & color). The price was OK; I wish BB take ink cartridges back for discount on new cartridges? Overall, the printer works well. I had to get used to touch screen on a printer. I absolutely LOVE the print from your phone option; I use it all the time. I like how you can sync the printer to your cell phone.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Paper tray

    Rated 4 out of 5 stars

    Overall good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I gave a 4 star rating. Prints very clear pages. The color photos are great. The only disappointment is the tray that holds the photo paper does not handle 8 x 10. Also the screen again no 8x10.. I had to put 8x10 photo paper in the regular paper tray and send the photo from my computer as a regular print job not from a flash drive using the photo setting on the printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Wireless

    Rated 5 out of 5 stars

    Great printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Clear, crisp printing. Love the wifi capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer. The set up was very easy and fast. Came with free ink and a membership you can enroll in so you don’t have to run out and buy some. I love the quality of my printed copies and it even comes with glossy paper samples to print pictures. Best Buy warranty is also a plus. I would’ve definitely recommend this printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live the printer great quality and easy to use. Works all the time and it’s quiet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great home office printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a home office printer that could print wirelessly from different devices and also do a good job printing photographs. This printer was the perfect choice. We got it at a good price and it was easy to install. And the wireless capability was super easy - my husband, who doesn't like electronics, has no trouble with it at all. I recommend it highly to anyone with similar needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Really great Printer from HP

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is amazing! If you need a printer that doesn’t take up much space but has tons of great features this printer is for you! It can do it all and prints very precise and clear. Great for college students and those that love printing photos too! You won’t go wrong with this printer! Super easy to set up!

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Printing Ease

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in need of a printer because my last printer didn’t always work and was difficult to use as a scanner. This printer has not cost me any issues and the scanning is super easy. I also love having a wireless printer so that I can print from my phone, my iPad, and another computer in the house. We use the printer multiple times a week for business and personal reasons. It never lets us down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really Nice Printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I held out for a long time to get this printer. I thought it would go on sale, but it NEVER DID. ANYWHERE at any store or online. I DID get a deal on ink and photo paper,, so at least it was somethin! I am REALLY glad I got this printer. I have only had it a couple of weeks. Geek Squad set up the drivers for me,,, I initially had to do a few simple things, and it was easy, even for no tech, me. I tried the photos .. I have to figure it out better, but so cool to print out at home. The pics were fine but the color was a bit dim due to the actual color of the orginal pic. You can print from your PHONE too, I have not tried this yet, baby steps. It does everything I wanted. double sided paper feed on top, scanning is something I dont do too often but really nice to have it now. Options for photo printing from laptop or phone. Its quiet and actually looks nice. Printer Ink is around what I was paying for my old Epson Printer. Not too bad. But if your photo printing, using alot more ink that could be costly. Still its costly at even a Walgreens to get photos. So go for it. I highly suggest Geek Squad to have as I got an HP envy laptop and now printer and they handle ANY issues well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple and easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was a breeze, operation is simple and intuitive -- and this is coming from someone who is technologically challenged!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Easy to get up and running printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a teacher who is doing more prep from home, I needed a printer quickly, but I was concerned about setting it up as I am not particularly tech savvy. The HP-ENVY Photo 7855 was exactly what I needed. It was incredibly easy to get hooked up to my wifi and laptop. Also, the quality of the printing is excellent. I highly recommend this product.

    I would recommend this to a friend
Sponsored