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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 3 out of 5 stars with 2 reviews

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-2 of 2 reviews
  • Cons mentioned:
    Factory reset issue, Freezing

    Rated 1 out of 5 stars

    Junk!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I heard a rumor that HP was back, but it was just a rumor! This thing constantly freezes up and has to be rebooted. Tried a factory reset, but it couldn’t even perform that without crashing!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color, Price

    Rated 5 out of 5 stars

    Beautiful laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally found my ideal laptop. It’s not easy to find the color gold. The price is reasonable. It’s enough for my work.

    I would recommend this to a friend
  • Customer reviews from hp.com

    User rating, 4.4 out of 5 stars with 132 reviews on hp.com.

    See all hp.com reviews
    hp.com
  • Customer reviews from bestbuy-ca

    User rating, 4.2 out of 5 stars with 25 reviews on bestbuy-ca.

    See all bestbuy-ca reviews
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