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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 861 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers find value in the Pavilion 16.1" Gaming Laptop's performance, graphics capabilities, and competitive price point, frequently praising its ease of use and keyboard. However, some users express concerns regarding battery life and fan noise, while others mention a need for additional USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 861 reviews
  • Rated 5 out of 5 stars

    Great laptop for all purpose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to be a mild gaming laptop, I had a Lenovo laptop prior that was a few years old that had started to have issues. I was not sure of what to think of the I5 on this but this is a fast machine. The SSD drive and that extra fast memory makes it an awesome machine. I have not run into anything that does not work with it yet. The only items that I feel could be fixed are the power cable goes in at that far left back corner and I am often finding it pulls out to easily if moving around, but small deal. The other item is that it can get a bit loud when running intense games but I have had worse machines that does this and it is not that often. Bottom line it the machine is physically comfortable to use, love the greenlight backlit keyboard, shaped really wel with the diamond edge cut, perfect screen size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy With The HP Pavilion!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really pleased and happy with this laptop! I mainly purchased this for college when I go back in autumn and thought that being able to play games with good performance in my down time would be a huge bonus. I thought if it doesn't run that great I'll still have a laptop for school and other fun things outside of gaming. Thankfully, it runs better than expected! Games like Holdfast: Nations at War, where there are 150 players on one server, runs greatly and with no downgrading of the graphics. I know some might say that using a PC would be much better to experience PC gaming, but for someone who needs or just likes the portability of a laptop then you can't go wrong with this one. Plus, the green is a great touch and looks awesome!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Perfect for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for school and classes and it works amazingly fast! It’s fast and the picture is super clear and detailed. My only concern is the battery life. Doesn’t seem to least very long.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Excellent middle of the line gaming laptop!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already I have used my computer to download steam and a fair amount of games to play on it. It runs efficiently, is incredibly user friendly, and was a fair price for what I was looking for. Highly recommended for casual gamers like myself.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great entry level gaming pc

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 13 year old daughter for pc gaming. It was a great price for a stater gaming pc. Shes has no complaints about it's functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    A great new laptop for us!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we needed a new laptop to replace our 10 year old model. This one is exactly what we wanted, fast action and a great picture on the screen. We heartily recommend this computer to anyone, young or old, gamer or not

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great if you have a few extra bucks for upgrades.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a Laptop that you can get on and it just work out of the box, this is it. I turned it on, installed COD Blackops cold war, and poof it run really well. with further adjustment, i put all settings on low and medium and i was able to run at most 110 FPS. The scree has a great refresh and response rate. and as a Laptop, its great. to use it as a PC sub or to hook to an external monitor. i would just make sure to keep it 1080P. anything more will choke it on games. Build quality is good but the key board feels a bit soft. and if it wasn't an open box, i wouldn't have chose the green look. It definitely needs an upgrade on memory and storage. but if you can work that in your budget, this is definitely a solid budget machine.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this computer for my daughter and she loves it. It plays all her games and even her oculus quest works on there. The battery life doesn't last long though when playing games you need to keep it plugged in.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast And Not-So-Furious

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It amazing the speed with which this computer starts up, runs, and shuts down. I am a busy professional with many activities outside my job function where I need my personal computer to work for me and this is just that!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and looks nice. The only thing I don’t like is that they backlit keyboard won’t stay lit after about 20 seconds. You have to retap a key for it to light again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, I needed it for my home office and although its bigger than the newer laptops it does have 10-key keyboard which was important for me. It works great so far, I have had it for about one month.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made the right choice! The Specialist helped and knew exactly what I needed and wanted! Best experience yet. Highly recommend Best Buy and this Purchase. I use it for gaming and it works perfect

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Daily driver laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love his laptop playing every game smoothly as hell it’s got the 1660 TI so it just rocks at everything this laptop will be in my possession for another 4-5 years before I upgrade but perfect for on the go

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Nice gaming laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter as a birthday gift she uses it every single day. Sometimes it does warm up the surface but it does have a cooling fan. She just uses it sometimes excessively.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great gaming laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance, fans do get loud when performing multiple tasks or gaming. Noticed one dead pixel on the screen. The keyboard layout and feel are among the best I've felt on a laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    A good gaming laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was doing research for an affordable gaming laptop and look at this so I bought it. I really like it, it can run most games in ultra like Forza Horizon 4, Left for dead 2 etc I recommend it also easy set up

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for work and I love it! I work from home with multiple systems going at once and the speed is not affected. I have not used it for gaming but I’m sure it would work just fine!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great for work and play

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these PC open box mainly for school and work use and the occasional gaming sessions. Im not the bigger PC gamer, but they look amazing on this machine.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    Wanted to love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to love this laptop, however I got an unrecoverable blue screen of death after a hp update. The a Geek Squad couldn’t even fix it. Other than the fan noise and BSOD this is wonderful laptop.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great technology

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely great speed with almost any internet and I love how the keyboard lights up. Sometimes I wish I knew how to keep it on. I'm still finding great things on it. Just a bit pricey but great overall quality

    I would recommend this to a friend