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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 183 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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78%would recommend to a friend

Customers are saying

Customers are pleased with the Poly Voyager Legend 50 Wireless Noise Cancelling In-Ear Headset's noise cancellation, overall performance, and battery life. Many find it comfortable to wear for extended periods and appreciate the audio quality. However, some customers have experienced connectivity issues and find the volume insufficient, while others have expressed concerns about call announcements.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 183 reviews
  • Rated 5 out of 5 stars

    Legend 50

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this head for several years. The noise cancelation on the 5200 is far more supeior. But i like the usbc and the longer battery time on the new legend 50. I hope hp will evantually get the noise cancelation back on track.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound quantity and Noise cancelation are perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is perfect, noise cancelation is perfect, i am using this kine of Plantronics for almost 8 years, changing every 2 years or less with new one. I remember first Plantronics i got from Frys Electronic after that I find out Best buy has them too and i am buying from best buy from that time. I recommended for everyday using is perfect i got most earphone but no one is like this kind Plantronics. Don't forget to get 2 years insurance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HEADSET

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE VOGER 50IS AN UPGRADE FROM THE VOYGER 5200 THE ARTIFICIAL INTEGRATION WITH NOICE CANCELLATION IS A LITTLE BIT BETTER BUT NEEDS WORK CAN STILL HEAR BACKGROUND NOISE HAVNT HAD IT LONG ENOUGH TO GIVE IT A 5 STAR YET

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not complete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was missing items that other vendors gave. The price was also much higher than others and did not provide the same value. I brought the device back and shared that items were missing from it, and the rep claimed it doesn't offer that and that I would have to buy it separately. I then returned it and bought it from another store, which included an adapter and case. A price match is invalid when you don't have everything that comes with the product. The image shows what is included with the case, adapter, USB, and device. I am very disappointed and cannot give a rating because I returned it. The product I bought, as shown, is the complete package from another vendor at the same price, including the case and adapters.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    pretty bad headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too many malfunctions: disconnects, volume drops. It's better to buy the previous version. Besides, the Best Buy description says it comes with a case, which is a lie. It doesn't.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Improvement in almost every aspect. Read for expla

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using hands-free headsets from the Voyager line for more than 10 years now. This new model is an improvement on almost every level. USB-C charging port has finally arrived. Battery lasts much longer than previous model. I can hear the people on the other side loud and clear. The one issue I have encountered: Sometimes, the microphone seems to not pick up the first millisecond of whatever I'm saying. I've had people asking if I'm still on the line after I've said a short "Yes". Not sure if I've gotten a defective unit, or it something affecting all of them. Considering replacing this one. I will try to update my review once I've done it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using Voyager earpieces for years. They work very well. If you choose the right size plastic piece (from the options included), they will fit quite well into your ear AND not fall off easily. (Of course, one should always be careful.) The microphone picks up voices well. The audio/volume and quality of the sound is good. It can be worn all day without discomfort. It recharges quickly (although we recharge them every night).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Poly Voyager Bluetooth headset is a winner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset, noise cancelling works well, connectivity has been 100% reliable so far, and it's comfortable enough to wear for long stretches. It's a little pricey, but the quality matches the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Travel Size ear piece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works very well for me being that I work remote. I purchased this so I can travel with smaller accesories compared to my big headset. Battery life lasts the whole work day and the sound is decent. The ear silicone is my only thing I might have a negative about. It just does not fit like I want it to even though it comes with a different size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the previous versions

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot more comfortable than previous versions in ear and the microphone is very clear. Battery life is good as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this headset is the best I have ever used. It is comfortable. the battery life is phenomenal and every call is crystal clear,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this headset for a while now, and it's been an excellent experience overall. The sound quality is crisp and clear—while it could be a touch louder, it performs reliably and consistently. The battery life is great, lasting through long workdays with ease. I also appreciate the addition of USB-C charging, a much-needed upgrade from the proprietary connector used in older Plantronics models. It’s convenient to have both charging options available. Yes, it's definitely on the expensive side—but in my opinion, it’s worth every penny for the reliability, thoughtful design, and trusted brand quality. A solid investment for anyone who values dependable audio gear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Earpiece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the poly line of products. In-ear ear buds don't stay and I lose them all the time. I don't have that problem with these and combining the adjustable inserts they are comfortable. With the noise cancelling, it blocks all but the loudest noises. I combine it with both my phone and the BT700 to use on my laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good earpiece but can be wonky to fit.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is pretty good. It is a little wonky to fit into my ear (most in-ear things are), but it sounds nice and I haven't had any comfort issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earpiece!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Poly 50 is the best yet! Great sound, lasts a long time before the next charge, and light! Highly recommend it for those that cannot use earbuds!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable headset , Batery not bad, noise cancellation working good

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Swing and a miss

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited for this update coming from the 5200. FINALLY a bigger battery and USB-C but those are the only positives On the DOWNSIDE, volume is low, NO CALLER ID announcement, answer/ignore doesn't work well, there was no BT adapter or charging case as the product states is included.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cons out weight the pros

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say I love this headset. It’s comfortable and you can hear so clearly. The reason I gave it 3 stars and not five is I have had to turn them in so often because they short out to easily!!! You can hear the person but they cant hear you or vice versa. Its aggravating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously, the battery lasts forever, super convenient! And the mic is surprisingly clear, great for calls and meetings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good replacement for my 5200

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because I had some important calls when I was traveling and my normal noise canceling earphones weren’t doing the trick to block out the noise. Similar look and feel and now has USB C. Worked on all of my calls.

    I would recommend this to a friend
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