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Customer Ratings & Reviews

HP - Wireless Optical Mouse - Metallic Gray/Glossy Black-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 4857 reviews

94%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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  • Rating: 5 out of 5 stars

    Surprisingly good, durable mouse

    Posted
    btdog
    • My Best Buy® MemberMember

    This is my third purchase of this mouse, that's how much I like it. One for my personal laptop, one for another home computer, and the most recent purchase was to use with my work laptop. I uploaded a couple pictures for reference showing how the mouse looks in my hand (and I have large hands). I tucked my thumb in for one of the picture. The mouse has a high arch, which fits well in the hand. It's recognized automatically by computers with Win 7 or later. Battery life is very good. I use one of them about 5-8 hours per week and it's been over a year since I've replaced the batteries. It's responsive, and while it's light, it's pretty durable. I've dropped it a few times (dropped, not threw) and it's continued to work. In one instance, one of the buttons was dislocated but it easily popped back in and works flawlessly. For a simple, compact mouse, this one is hard to beat.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    HD Mouse[es]

    Posted
    itsMe
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Order#:BBY01-655457004037Hello.First, let me say how much I appreciate Best Buy's quick service. As incredible as it sounds, last year when I bought a 46” Westinghouse TV online from you all, it arrived the very next day! My family was quite impressed with your speediness of delivery; I however have always been aware of your excellent service – having never received anything less.Now, for the problem on the above order. One of the 4 mouses' sealed box was previously opened; and more importantly, that particular mouse doesn't work on any of our PCs. Subsequently, I tested each of the other 3 mouses and they seem to work just fine. I believe I was sent a 'non-'refurbished mouse, which I would think should have been 'caught' by your packager before shipment – as it was so apparent that its box had been opened. These things happen. . . . . evidenced by the defective Logitech - M325 Wireless Optical Mouse – Fingerprint Flowers [Order Number: BBY01-542080084379] I purchased from you all having died shortly after purchase.That being said, I do not wish to be bothered with this matter further. I think it reasonable [and good customer relations] to ask you all to just send me a new replacement mouse of the same quality or higher at your earliest possible convenience. And if you should feel so inclined, a replacement of the defective Logitech M325 would be greatly appreciated, too. Thank you.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Hp x3000

    Posted
    Mouse3000
    • My Best Buy® MemberMember

    This review is coming from someone who received the mouse as a gift-not someone who purchased it. The mouse works great (considering I didn't pay anything for it). The reason why I gave it a 4 star was because my package was deliberately opened, and the box the mouse came in was damaged. If I had to be picky, I will say that the only thing that really bothered me was how fast the cursor is in default. Also there is no red in the mouse as shown on the picture-the mouse is solid black. I had to manually adjust the settings in my computer to make it acceptable towards my preference. Also, the "clicking" noise of it does drive me a bit nuts-very annoying. My old mouse did not do that. Overall, great mouse (however, the price its selling for is not worth it) purchase it on sale-or how I received it as a gift. I want to add though...this is not a good mouse for gaming. Its acceptable however, if you are serious into gaming I would recommend something a little better. As I said, overall for a free mouse I'll take it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Does the job

    Posted
    Charles
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The mouse connects well. I have tried it on a couple of different computers, but I use it primarily with my laptop. It has connected plug & play without issue thus far. Initial setup was a little buggy but it self-resolved with a restart. The plug is small enough that I typically leave it plugged into my laptop. Keep in mind that, depending upon your settings, you'll need to turn off the mouse when you shut your laptop lid because with the optical tracking active, it may wake your system up (thus draining your battery). The mouse is pretty compact, but seems to be more fragile than others. I had to reconnect a switch on one of the button clickers because it went out of place with a soft drop on the floor. If you have a coupon code of some sort to buy this mouse for cheaper than it's normal price, I'd say it's a good buy. I probably wouldn't buy it at its regular price. There are too many alternatives that work just as well to do so.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Device not recognized; no driver available

    Posted
    DisappointedInHP

    I have been unable to get this mouse to work on my computer. When I plug it in to my Windows Vista system and turn it on, it does not plug-and-play; the device is not recognized. (The packaging says it is Vista-compatible.) When I went to the HP site to find a driver, a search told me a driver is not available. (Drivers are available for other models.) HP customer service is almost non-existent unless you pay, which I will not do for a mouse; the only other help available (other than a useless FAQ) is a community forum, on which the only response I got, from an HP rep, was a demeaning question about whether I'd plugged in the receiver and turned on the mouse. (I had; this is not my first wireless mouse.) Other devices plug-and-play on my computer, and I think it's unconscionable for HP to sell a product for which I can't download a driver. In addition, the mouse arrived in the mail with the packaging crushed (which I imagine is Best Buy's fault and/or the shippers').

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Pretty good for what I payed

    Posted
    shadowedash
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I purchased this for my new 2015 MacBook Pro as a mouse to take with me on trips. I am a graphic designer and, while the magic trackpad is great, it's a pain to use with image editing software. This was a deal of the day for $7.99 so I grabbed it after reading mostly positive reviews. It came with a nano receiver and 2 AAA batteries. The mouse is a little smaller than a regular mouse but it was comfortable. There is also a small compartment in the mouse (where the batteries go) to store the receiver which is nice. The only real issue I've had is the scroll wheel has started to squeak after 3 weeks or so. It only happens when I scroll down and I tried to ignore it but it really gets to you. I'm sure I could use some WD40 to remedy it but after only 3 weeks, this shouldn't happen. Everything else is fine. Great for how much I paid.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Would be happy giving this a zero

    Posted
    lewisunderscore
    • My Best Buy® MemberMember

    This thing is a fantastic piece of garbage. It would not detect on my laptop, so I thought, "maybe it's the device?" Nope. Did not detect on any machine I tried it on. Change out the battery? Nope, no dice. Stand on my head and recite the alphabet? Nada. Travel back in time to capture the Necronomicon from the Deadites and summon an unholy horde of skeletal warriors? Nothing. As it turns out, the USB dongle appears to be faulty, and I can't comprehend a manufacturer selling a wireless product with a faulty dongle. That tells me exactly what HP's quality standards are, I suppose. I'm taking it back for a refund, but I'll admit that if I were just a little farther from best buy I wouldn't bother. Do not buy this mouse. Do not accept it for free. Even if someone were to give you money to take it, you would still come out the loser.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good mouse but cheaply made

    Posted
    rg36BB
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The mouse is pure plug-n-play - both Windows 7 and Windows 8 detected it out of the box. The package itself was very small, open the battery compartment at the bottom, take out the small receiver and put it into the USB port, power the mouse using a standard AA battery (not included in the package) and you are ready to go. Pros: 1. Perfect size to fit into the palm comfortably 2. Pointing precision is spot on, good resolution 3. The click wheel and button clicks are spot on Cons: 1. Its made cheaply - the plastic quality is cheap and it shows 2. The battery compartment is flimsy 3. The click-wheel is rubbery and the overall build quality is cheaper than what one would expect. 4. Got it in the deal of the day, at regular price it is not worth the price considering the cheap plastics it is made of.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Performs well but not my favorite

    Posted
    Dad1
    • My Best Buy® MemberMember

    I purchased the hp x3000 based on the sale price and positive reviews. I'm comparing the X3000 to my other mouse devices in use - the Logitech M325 and Microsoft 3500. All 3 are priced around the same. The good: The X3000 mouse clicks have a nice crisp and clean feel. The mouse pointer movements are accurate and works on most surfaces. The Logitech M325 and Microsoft 3500 are also good on the above points. The bad: The left and right mouse click "buttons" where the index and middle fingers rest are flat surfaces on the X3000. On the Logitech and Microsoft mouse devices, these buttons are contoured and cradle the fingers. The contoured surface allows my fingers to rest on the mouse and provides better support. I prefer the design of my other mouse devices.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent quality

    Posted
    Indigo
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Let me say I buy quite a few mice each year, for various reasons. And I am a full fledged Logitech girl. I swear by that brand. And I also pick up an occasional cheap mouse online which never last, just to have around as needed. I own quite a few computers and I often misplace my mice. I happen to buy this HP mouse in Best Best one day because It was on sale. I actually do own two HP computers currently and do believe in their brand. This has become on of my most favorite devices. This is a trivial thing to like but since it came in black only I actually liked that I didn't have to choose between all the designs. It is a take and go and is a quality product. I find it to be just as sturdy as my other brand and will be purchasing again.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Awkward Design

    Posted
    Stage

    I wanted an inexpensive wireless mouse to last through the remaining life of my rapidly aging laptop. BB had a special deal on this wireless mouse - less than $10. The price was right. Wrong! The design is strange - narrow but with a high humpback. My hand rests at a >45° angle which causes cramping. I'm not sure if the mouse is narrower than normal or it just seems so because the back is high, but it gets increasingly difficult to maneuver over any extended period of time. Clicking becomes imprecise because of the awkward hand position. The pointer speed is fast, so fast in fact that I set it at a lower speed, but somehow, it reset itself. It wasn't worth the little money I spent on it. No wonder it's now clearanced.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    GREAT Value. Works great!

    Posted
    Soundman5000
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    My kids will not use the built in trackpad on a notebook PC for games. At these prices I buy in bulk so I always have a mouse ready just in case the kids loose one or as a back up if one stopped working but so far these are lasting! This HP mouse uses the older less expensive optical technology vs laser but I find work great for everyday use. The mouse uses a single AA battery. I find the battery life is incredible and much better than all others I have used; I am talking many months of every day heavy use. I bet would last a year for most people. I only get a few weeks of battery life with my much more expense mouse! Highly Recommended product especially at this price. Buy a few like I did so you have a backup!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Decent buy

    Posted
    Anand
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The mouse is a bit smaller than most, but is still comfortable. The build quality is actually quite nice, and the button and scroll wheel feels good. As a bonus, it has an on-off switch, which means that I can leave the "nano" sized receiver still attached to my laptop, turn the mouse off, and pack everything in my backpack without worrying about the notebook doing a 'wake on mouse movement', which had been a problem with my previous wireless mouse. Are there better mice out there? Yes. But this HP mouse is so much better than random generic wireless mice at a similar price point that I had to put in a good word here.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Works well ... using it now ... just one issue

    Posted
    MAPpy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It was on sale so I tried it out. It works exactly like a mouse should work. I have been using it for a couple weeks now and it always works just fine. The only problem I have had with it was that I dropped it on the floor one afternoon (wood floor) and the battery cover popped off and the left mouse button region became dislodged. I simply put the cover back on and pushed the button region back into place. There was no adverse effect from it BUT I do not expect a battery cover to pop off like that when dropped from a height of about 20 inches onto a wood floor. That, to me, is a bit of a flaw. Having said that, I have been pretty happy with the overall performance of the mouse.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Mouse performs fine, USB receiver is poorly-made

    Posted
    SJNX

    The mouse itself performs fine. Although, the on/off switch isn't super convenient (it's not easy to just feel for it with your finger, as it's tiny). The storage compartment for the battery and the USB receiver isn't easy to open either (you have to pry it open with your fingernail or a paper clip). My only real complaint is the USB receiver. It has fallen apart! I'm not particularly rough with it or anything. The mouse I once had from Logitech carries a MUCH MORE stable, concrete USB receiver. If you're traveling, beware! Don't let this thing accidentally get touched (even if it's not attached the computer). It WILL fall apart. Hoping I can get a refund or another receiver.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Wireless Mouse

    Posted
    Dklynch
    • My Best Buy® MemberMember

    I bought this as a replacement for my corded mouse at work because the cord was continually getting caught in the port in my desk that allows the cord to pass under the desk to connect to the computer power. The wireless mouse came with a battery for intial set up and was a quick and easy 5 minute set up. I put in the battery, plugged in the usb dongle, pressed sync on the mouse and it was done. I did make a minor adjustment on the speed of the mouse through my desktops settings as the wireless mouse is much more sensitive then the corded mouse I previously had. All I had to do was take the speed from 100% down to about 50% and it works great. Well worth the price.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    good product but one general hitch

    Posted
    ilspvv
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Bought this as a back-up for the mouse I am using as the adapter of the wireless mouse can easily be lost or misplaced which, if it happens, makes the mouse useless. This is the case with many of these wireless products and is apparently based on commercial interests rather than customer satisfaction. Would be great if the industry looks into this and resolves this issue i.e. by supplying an extra adapter with the product the same way as I would buy a lock and get 2 keys. Look forward to recognition of this idea in any shape or form by any company which takes the initiative and incorporate this idea in any of their products related to this.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Impossible made possible

    Posted
    86Stang

    When I say you can use this Mouse on everything, I mean it. You can use it on a counter top from far enough away to where you can't see the pointer on your screen; you can use it on your jacket that's sitting on the back of your chair; you can use it on the carpet if you wanted to! I kid you not, this thing will even work if you put it on a plant. There just happened to be in the room so I said WHY NOT?? Lol. Great speed and dependability and GREAT price. Why wouldn't you get one?

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Didn't stand up to my college life

    Posted
    Lily

    I purchased this mouse about a week ago because I saw it was on sale online. I went to the store and got it price matched. i was very excited as everyone had written great reviews. For the couple of times I used it, it was great. However, I just pulled my laptop and mouse out of my back pack, and the usb that connects it is broken!! Now, some of you might say well you were supposed to put it up within the mouse for safe keeping. I will say the mouse that i had before this (which i lost and then found again after purchasing this one) never had the usb put up and it never broke on me!! and i beat it up a lot. Pretty disappointed in this mouse :(

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Too small

    Posted
    alan

    It is only 3.5 inches long. The box is 4.4 inches long which is the length listed in the product specifications, my regular full size Lenovo N50 mouse (pictured next to the HP X3000) is 4.5 inches long and is probably just barely a full sized mouse - very disappointed in product description and many other reviews here stating it is a full sized mouse, it is too small to be useful for my average sized hands. Definitely a mini sized/travel/laptop mouse if that is what you wanted.

    No, I would not recommend this to a friend