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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.4 out of 5 stars with 24 reviews

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92%
would recommend
to a friend

Customers are saying

Customers highly value the ease of use and setup of the VIVE Virtual Reality System. Many comments praise how easy it is to get the system up and running and begin playing. The installation process is also noted as straightforward. No significant drawbacks were reported by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 24 reviews
  • Rated 4 out of 5 stars

    Good headset but wands are fragile

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is very good and provides a great VR experience. The wands can be fragile and break pretty easily. I got a Geek Squad warranty with my set up, and when the wands stop responding to inputs the whole setup was replaced without question. When it comes time for another headset I will come back to Best Buy, but will one that has integrated sensors so I don't need the light houses.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Some reliability problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The image quality is great, and it is quite easy to install. - though we had to buy an extra HDMI-to-Display Port adapter to fit our PC. One of the two wall-mounted position sensors developed a fault within a week of set up. HTC online support, so far, has been helpful. We have sent the sensor back, and are awaiting a replacement. Depending on how this turns out, I may need to revise the number of stars up or down!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow this is incredible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a blast, so much fun. Unfortunately I returned after a week because the motion sickness was terrible after 15-20mins. Could be fun if you have the time to play daily and start with slow games but what fun is that. The games were awesome but I found myself sick daily to the point of running to the bathroom multiple times a day and constant headaches. Wasn’t worth it for me so I returned

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great gift!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the VR quality and ease of set up so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HTC - Vive easy setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the system for our son. It is really easy to setup. The only tricky part is finding a good place for the motion sensors. We will probably get some speaker stands to position them at the right location and height. Otherwise works well in our room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best VR Experience by far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is no plug and play kind of toy, if you're willing to sit down and learn the setup, it will be worth the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VR is great!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my VIVE, still use it today. You NEED a PC to use it and enough room to not break anything but yeah it works perfectly fine. Get used to your eyes sweating though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best VR experience you could get. Good tracking and multiple games to play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun!!!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The virtual reality is fun! We have all enjoyed it. Just make sure you I have enough room to move around because you can’t see anything once the headgear is on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great graphics!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my 14 year old son. He loves it! I’m impressed with the graphics and the games that are available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT VR SYSTEM

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loves her HTC Vive. She wanted this one because you can buy the legs and torso. No problems with the system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    My Son Loves This!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and play. My son is 13 and works it very easily

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great no problem better than oculus little pricey

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun, but cumbersome to set up.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HTC-Vive has easy to use hand controls and fits better on the head than the "other" VR offerings. Initial setup is not for beginners. I was disappointed that they had to be bolted to the walls of my house in the "out of the box" package.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mixed bag

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived with a bad USB charger block and I spent many hours on phone with HTC and BBY solving issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using it for training purposes. Does exactly what we were told it would do. The home screen can be a little blurry at times if you dont have a top top top of the line computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s like you’re there!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I researched the best VR goggles. These are amazing!! It’s like you’re really there!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good! Works as explained.. used recommendations from website for computer components

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality and tons of fun!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. Definitely something great to have for when you’re bored

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10 x better than oculus!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total VR freedom. Very easy install, best VR headset I’ve used to date.

    I would recommend this to a friend
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