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Customer Ratings & Reviews

Your price for this item is $28.99
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The comparable value price is $69.99

Customer reviews

Rating 4.6 out of 5 stars with 507 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are satisfied with the Cloud Wired Stereo Gaming Headset's sound quality and comfort. Many appreciate the affordable price and convenient volume control features. While some users mentioned issues with the cable's durability, the positive feedback on sound, comfort, and value outweighs this concern. The headset's compatibility with various gaming systems and its detachable microphone are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 507 reviews
  • Rated 3 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it good and easy to used so I will recommend it to others if they want it thank you

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this headset for my boys (9 & 11) and they have had a few issues with the headset.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t last long

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 11 year old had these for less than 1 month before they started making a staticky sound in the headphones. He’s had 3-4 of these. We had a warranty the first few times but will not be getting another warranty. Not worth the price. Expect a better product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little over priced with the competition from Amazon

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Replaced

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are good but break easy...3rd pair bought for my son.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good headset but too expensive for what you get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I would have went with the cloud alpha instead.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    they found a good home

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were actually a bit uncomfortable and a bit disappointing I enjoyed the headphones my friend purchased for 20 buck. I ended giving these to my best friend's son . He LOVED THEM

    No, I would not recommend this to a friend
    • Brand response from HyperX Product Expert
      Posted .

      Hi, Jai! With every headset you try on, it's hard to create the perfect one-size-fits-all. We recommend checking out your local vendors and requesting a first-hand demo and seeing what is comfortable for you. Feel free to hit us up on our social channels if you need to pick our brains for further suggestions. We got you!

      Sidney | HyperX
      Chat/Email -> https://www.hyperxgaming.com/us/support
      Facebook -> https://www.facebook.com/hyperxcommunity/
      Twitter -> https://twitter.com/HyperX HyperX

  • Rated 2 out of 5 stars

    Thought wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I figured since Sony put there name on these headsets it would be a good buy. Not so much. It cuts in and out, can’t hear the greatest.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Strange smell

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The initial response is that the headphones worked well for gaming. After owning for one day, we noticed a smell that came from the ear cups. We returned them to Best Buy for a wireless pair.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I love my headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my headset but my brother also got one and as soon as he takes his out the box and try’s it , it doesn’t work.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nit good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like it. Its cheap. Easy to break. My son just used it for nit even a month and its already broken.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Eh

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd pair I have bought. The mic broke on both sets. My son is hard on things, so it could be him!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don't waste your money or time

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the time it will take you to return them, cause you will return them.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    broke in less then a year

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    were ok but broke already. Now have to order again. worked good for a while

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Gaming head set

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound stopped working on one side - I would not recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t get these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had these for a month and the right ear doesn’t work, what a waste of money 50$ more for the original PlayStation headphones. Don’t get these

    No, I would not recommend this to a friend
    • Brand response from HyperX Product Expert
      Posted .

      Hey there! Test the headset real quick on a second system to see if the issue follows the headset. If the issue still occurs, check to see if the jack (what plugs into the controller) is damaged. Hit up our support team with what you find and they should be able to assist you further with getting everything working properly!

      https://www.hyperxgaming.com/us/support/technical/emailsupport

      Zachary | HyperX HyperX

  • Rated 1 out of 5 stars

    Stopped working less than a month after use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Title explains. I plug it into my PS4 controller and the sound is choppy and creates a lag between the controller and the PS4.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sounded Like I was in a Tunnel

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset comfort was okay but the audio made it sound like I was in a tunnel and everything just sounded off to me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Microphone does not work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my grandson. He was not able to get the microphone to work. Not a good buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not recommend

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not purchase. I purchased warranty twice. Had to exchange twice. Breaks easily

    No, I would not recommend this to a friend