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Customer reviews

Rating 4.6 out of 5 stars with 507 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are satisfied with the Cloud Wired Stereo Gaming Headset's sound quality and comfort. Many appreciate the affordable price and convenient volume control features. While some users mentioned issues with the cable's durability, the positive feedback on sound, comfort, and value outweighs this concern. The headset's compatibility with various gaming systems and its detachable microphone are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-507 of 507 reviews
  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t like them you could Billy have a game sound they had no volume adjustment for a chat

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the cost!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m going to end up returning item! Very expensive!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Volume control

    Rated 5 out of 5 stars

    Great Headset for PS fans

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one is just like the others in the Cloud line. The only difference has always been the accessories. This one comes with nothing other than the headset. The one major improvement is the Volume wheel. Those of us who purchased a Cloud silver or Cloud X have always had a problem with the volume wheel, it was loose and had a short travel distance so if you were not careful you could accidentally have on full volume and hurt your ears. Also you would hear loud static noise when truing the volume up and down. Luckily this new version of the cloud silver/cloud x finally fixed that problem with the addition of a new volume wheel which is the same one found on the cloud Alpha. With this simple change, this headset is now the perfect one for console gamers and now with a nice blue PS color scheme any PS4 or PS Vita fan would be very happy with this headset. Looks great feels amazing and the volume controls are perfect. Yes it does not come with any accessories, but the improvement of the volume control more than makes up for that, This is a must buy for budget gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Volume control

    Rated 5 out of 5 stars

    Same great headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new headset basically perfected their already great cloud headset for ps4 users. The one complaint i had about my original clouds is that it didn't have any volume controls so i had to open the menu to adjust or a mute switch so i had to either mute myself in the settings or pull out the mic which i hated doing. With this new ps4 headset i can now do both of those things on the headset itself without ever having to open any settings. They are plenty loud and mic quality is very good too! Best ps4 headset for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good audio

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter was pretty happy with it. Good and comfortable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mic is great but mine didn’t work great.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset was amazing from the start until I started using it more and more. The mic started cutting out to where the people I was playing with couldn’t hear me. I could still hear the game audio though. I simply fixed this problem by unplugging this mic and plugging it back in. I began to having to do this more often. As I was playing last night and my mic cut out once again. I unplugged it and plugged it back in but it still wouldn’t work. After doing that a couple of times I restarted my game. This still did not work and the person I was playin with couldn’t hear my. I unplugged it and plugged it back in countless times. Nothing worked. Does anybody know what I can do to get it working again? I would rather not have to buy a new mic since my brother gave me this one for Christmas. Please help.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Wired Headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opted for wireless instead, but excellent wired gaming headset.

    I would recommend this to a friend