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Customer Ratings & Reviews

Your price for this item is $54.99

Customer reviews

Rating 4.6 out of 5 stars with 319 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the Pulsefire Surge Wired Optical Gaming Mouse's RGB lighting, build quality, and ease of use. Many appreciate the mouse's weight, DPI customization options, and comfortable feel. While some users found the software to need improvement, the overall response highlights the mouse's responsiveness and shape. Positive feedback focuses on its performance and customizable features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 319 reviews
  • Pros mentioned:
    Dpi, Rgb lighting

    Rated 5 out of 5 stars

    MOUSE BEST FOR ITS PRICE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse feels so good when i play with it and has a long wire, the mouse feels so perfect when you hold it, it fits PERFECT on your hand when you play with it… it has drag click,RGB, and you can costomise your DPI,RGB and other stuff on the app you can download on PC

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Rgb lighting

    Rated 5 out of 5 stars

    Great Mouse With Added Features.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a simple wired mouse that had an RGB light that would look great with my computer setup. I settled on this mouse since it was affordable and had everything I needed. The lighting feature matched my setup perfectly and the various features of the mouse make using my computer much easier.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Nice simple mouse with cool lights.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice mouse, light and responsive. It’s the first gaming mouse I’ve ever bought, so I don’t have much knowledge to compare it against, but I think it’s nice. RGB lights are nice and bright.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    I love this mouse!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this mouse cause it was a good price and it looked cool. I have not been disappointed. Im nee to PC gaming so I dont have a lot to compare it to, but it is deff a step up from the mouse that came with my PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hyperx gaming mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my teenage son as he needed a gaming mouse to go with his keyboard. The reviews said this was a great first time gamers mouse. Best Buy price matched so I go a great deal. My son is extremely happy. I’m going to buy the Hyperx pad for him as well as he needs one that’s a bit bigger than an ordinary size mouse pad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse So Far!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse so far only in two or so days but definitely an upgrade my my 7 year old mouse. One thing that bothers me is that since it’s a school laptop and isn’t the best the mouse glitches but it’s purely because of the performance of my laptop. Got it for 15 off during really Black Friday but for the original of 55$ plus tax not really that worth but for 40 definitely worth.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    HyperX

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is very comfortable. The quality & value is also amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GamingMouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It functions just as advertised even surpassing expectations in some cases not equipped with a mouse pad.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Still in use after a year and a half!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mouse when it was $54.99 but I see that they're $29.99 now which is so worth for that price! This is my first ever gaming mouse and will be for a while. I love that along with their other RGB products, this one is customizable in color and lighting patterns so it adds to visual aesthetics in your setup. After a year and half of use, I have no problems with it and am happy with how much I bought them for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Rgb lighting, Weight

    Rated 5 out of 5 stars

    Great gaming mouse!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse! I love the RGB lighting and how light it is. It's very easy to use. I've been using it since the purchase date and I have had no problems or complaints with it.

    I would recommend this to a friend
  • Pros mentioned:
    Dpi, Rgb lighting

    Rated 5 out of 5 stars

    overall the pulsefire elite is a good mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good if you have a medium sized hand. Good response time goes up to an obsered 16000 dpi but its fine. you can customize the colors on the mouse. overall the pulsefire elite is a good mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Dpi, Rgb lighting

    Rated 4 out of 5 stars

    Beautiful RGB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this mouse to replace my southpaw deathadder and ended up breaking my own heart. I had to return it because it's even smaller than the deathadder - narrow and not ideal for a palm grip style if you have larger hands or long fingers. However, if it fits your hand or you use a claw grip it's a solid mouse, goes up to DPIs higher than you would ever actually want to use and the RGB around the entire body of the mouse is the most flush I've ever seen, vibrant and just great. At the time of writing this the NGenuity software is a bit lacking in color animation options but the mouse makes up for it in quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good mouse until it isn't

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the most part this mouse is pretty good. However it has an issue i am about to replace this mouse a second time because the optical laser has stopped working. The buttons still work but i am not able to move the mouse. I have verified that the issue is not my computer by using a different mouse which works without issue, and attempting to reconnect the mouse, and lastly performing a factory reset on the mouse. And reinstalling the hyperx software and drivers. So time to return to bestbuy for another warranty exchange.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for daughter for gaming. She likes it a lot.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Great mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly responsive. Great feel. Glides with ease. The software SUCKS and has to be open to utilize the RBG. I did found out that if you download the old version of the software you can save an RGB setting to the mouse so you don't have to run any software to customize the RGB after the initial customization. 5 stars for the hardware, lost a star for the software.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Great Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satifyingly weighty, responsive, and customizable. This mouse feels durable and has a bit of heft to it if you like gaming mice like that. Customizable lights and dpi are fantastic alongside the presets you can set as well. The software used to customize the mouse is a bit buggy, but it isn't too big of a deal to warrant a lower review.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Good Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with this mouse at first, it wouldn't work when I turned my computer on or it would be unresponsive for 10-15 minutes, but it was fixed with a quick factory reset. The RGB is nice and easily customizable with the HyperX software and it feels good in my hand.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting
    Cons mentioned:
    Software

    Rated 5 out of 5 stars

    It’s pretty good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is really cool, except the fact that every time your computer sleeps or turns off, you have to open up NGenuity and apply the “Profile” that you customized. Other than that it’s a excellent mouse

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    VERY GOOD even though it is wired.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is VERY GOOD the RGB lighting makes this mouse really interesting! It works like a mouse the pricing is pretty Good unlike other mise (Not wired) Which are overpriced would you wanna pay 80$ For a wireless mouse that was meant for Gaming? This is one of the best gaming mice out there!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Mouse for Anything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a big fan of the HyperX Pulsefire Surge. It has a great shape and the weight isn't too bad for me. I have always enjoyed using it and then trying to go to something else that isn't like it really bothers my hand. So a shape like this is perfect!

    I would recommend this to a friend
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