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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1127 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are pleased with the quiet operation, ease of use, and capacity of the 10-Sheet Microcut Shredder. They appreciate the microcut feature for enhanced security and the compact size with wheels for easy mobility. However, some users have concerns about overheating, durability, and occasional jamming issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,127 reviews
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replced my previous shredder with this one and it works great! It was also very affordable. It’s sturdy and you can tell the quality is great as well. It can easily manage shredding 10 sheets at once without seeming to work hard and without jamming. The shredded pieces crosscut really small, affording better privacy than I’d expected. I’ve also used it to shred old credit cards and it worked great. It fits comfortably in my office and the design is aesthetic so you barely know it’s there. I’d definitely recommend it to a friend, and I expect to have this one for quite some time.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Microcut is what you need for security...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insignia has got this paper (and credit card/CD/DVD's too) Microcut Shredder done well. The black plastic housing and brushed nickel trim looking beautiful in my home office. 10-sheet capacity hasn't bogged down at all and I like the auto-start feature. However, it has an energy saver that deactivates pretty quickly; Just press the top-mounted power button first and it goes into auto-start mode with a handy indicator light. I am sure you will appreciate the quiet operation too.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Happy Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This shredder worked just like I had hoped. I had three kitchen trash bags full of documents. Took me three sittings to finish shredding. Credit card applications still in envelope that I never opened zipped right through into small pieces. Doctor statements I sent through 3-6 sheets at a time. Caught it on sale at $89. This review came after all my shredding was done and discarded so picture shows small sample of results.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use every day we just oil every time we use work like champ

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Insignia 10 cut

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works as promised very quiet and doesn’t over heat

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi OswaldoC,

      Thank you for your positive feedback on the Insignia™ - 10-Sheet Microcut Shredder! We're delighted to hear that it works as promised, is very quiet, and doesn't overheat. Your satisfaction means a lot to us.

      If you have any further questions or need assistance, please don't hesitate to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Paper shred review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a working product. Lights up to warn you before it gets too hot. So far it’s been doing a great job about 10 sheets at a time.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We’re glad to hear that you’re pleased with the price and performance of the paper shredder. If you have any other comments or need assistance, feel free to reach out. We’re here to help! - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great quality and value in a home shredder!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 3rd shredder purchased for our home office in the last 3-4 years. Based on our first impressions it is by far the best quality and value. It has a strong powerful feel and actually will shred SEVERAL sheets without shutting down -and has all the features we need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Addition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it. Easy to use. Like that it has an automatic setting. I have enjoyed using it and it’s a great tool to have for all the junk mail.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, YolandaJ, for your wonderful review of the Insignia™ 10-Sheet Microcut Shredder! We're delighted to hear that you find it easy to use and appreciate the automatic setting. It's great to know that it's helping you manage your junk mail efficiently. Your feedback means a lot to us. If you have any further comments or need assistance, please don't hesitate to reach out. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Insignia micro it shredder - great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great so far and is very easy to use. I like the wheels on it which makes it easy to move around. I highly recommend it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are pleased to hear that you find the product easy to use and appreciate the convenience of the wheels for mobility. Your recommendation means a lot to us and helps others make informed decisions. We are committed to providing quality products that meet your needs.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Insignia Shredder

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient, easy to set up and use, just what I wanted! Excellent value.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive feedback on the Insignia™ 10-Sheet Microcut Shredder in Black! We're delighted to hear that it is efficient, easy to set up and use, and exactly what you wanted. If you have any questions or need further assistance, please feel free to reach out. We appreciate your support and are glad you find it an excellent value! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Shredder

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I was looking for, it helps to get rid of all my unnecessary documents and keep all my information safe, price is fair and haven’t had any issues with it, very strong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. I have used to shred, documents, old credit cards and personal items. It has worked well with no problems. It has worked fine for my use.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive review! We're thrilled to hear that your Insignia™ 10-Sheet Microcut Shredder has been working well for shredding documents, old credit cards, and personal items. Your satisfaction is very important to us. If you have any questions or need further assistance, please feel free to reach out. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best shredder for the money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, it's out-does all my previous shredders. And at a great price to boot!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good shredder for the home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good shredder, I was able to shred 3 large 8 gallon size bags of accumulated old documents in a couple of hours. I did take breaks in between so it wouldn’t get too hot. I was able to insert some of the letters with the envelope and all. But be careful not to put too many pages together because it will get stuck, but it has a reverse button to clear it out if it does get stuck.I also liked that it has a button to let you know when it’s full “overload” and a button to indicate when it’s too hot “overheat”.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paper shredder

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this shredder. Love how the door open at the side to dump the shredded paper. Old one I had to take the top off.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you, LindaD, for your review of the Insignia™ 10-Sheet Microcut Shredder! We're delighted to hear that you love the shredder and find the side-opening door convenient for emptying the shredded paper. It's great to know that it has improved your experience compared to your old shredder. If you have any further feedback or need assistance, please don't hesitate to reach out. We appreciate your support! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    It shreds the competition.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a anazing shredder. Foes not even bobble diwn when 15 sheets givthrough it. I wanted to put it through the test to see what it could handle and it out performed with flying colors. You could even say it shredded them. To the point of aibt no way your ever gonna fit that back together again. Now over 6 months old and used everyday. Not a single problem. Works like the first time every time .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Shredder is really good in shredding papers and old credit cards

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi JamesI,

      Thank you for taking the time to share your feedback! We're glad to hear that the Insignia™ 10-Sheet Microcut Shredder is performing well for you. It's great to know that it effectively handles both papers and old credit cards. Your satisfaction is important to us, and we're thrilled that you're pleased with the shredder's performance.

      Thank you for choosing Insignia™ and happy shredding! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    A workhorse, no overheating, excellent machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the shredder I should’ve bought 3 shredders ago. This thing is a workhorse. No overheating issues AT ALL and I shredded a paper shopping bag full of documents in one sitting with no issues. Micro cut is great for confidential information and the card/disk slot is handy also. I have 0 complaints and wish I would’ve invested in the shredder a long time ago rather than fighting with and wasting money on my old ones.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great shredder

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the shreder very efficient Finally found the right shredder for the space i had to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This shredder is a beast. It works better than expected. It also has a credit card shredder built in.

    I would recommend this to a friend
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