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Your price for this item is $499.99
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The regular price is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 3719 reviews

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  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 3,719 reviews
  • Rated 4 out of 5 stars

    Chewbacca! What a Wookiee!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That's our nickname for this beast. Does its job keeping stuff nice and cool. Looks beautiful, too. Nice design. Stainless Steel is gorgeous and matches our other stainless steel appliances which is very nice. Ability to place the door opening on either the right or left side. Nice cool white LED light in the fridge. Lots of interior space. Only issue is it is REALLY NOISY. It sounds like a Wookiee is trapped in the condenser. Also the freezer door makes this suction noise when you open it. It's just the insulating rubber trim, but noticeable. 4 stars. Got it for a killer price though. And, it's intended to be a cheap, yet functional and nice looking fridge so I guess the manufacturer had to make concessions somewhere. Their concession here was definitely the noise. Because everything else about it is visually appealing and functional. The noise may be a deal breaker for some though. Especially if you live in a small place. Fortunately there is enough distance between my bedroom and the kitchen that I don't hear it when I'm trying to sleep. If I did, I'd prolly end up returning it even though I got it at a killer price. One note about the delivery. We ordered this and a washing machine for our new place on May 25th and scheduled delivery for June 11th. Geek Squad made no contact the day before or day of scheduled delivery and ultimately didn't show up. I called on the 12th asking what was going on. They said they couldn't deliver for another 3 weeks on July 1st. My wife and I were livid since we were pretty much camping in our house without these two appliances and trying to feed and keep us and 3 kids clean. Best Buy did the right thing and compensated us for the major inconvenience of a 3 weeks late large appliance delivery. I was at work the day they actually delivered, but my wife said the delivery guys were nice and professional. They called the day before and day of delivery to make sure someone would be here when they arrived.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice bridge if it wasn't such a whiner haha

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge looks nice and it works very well everything stays cold there's plenty of space. The only thing that's strange is I hear it moaning.... like making some kind of noise I don't know if it's a fan or motor running but it sounds like it's crying or moaning hahaha I literally thought maybe there was a animal trapped between my wall or something behind the fridge until I realized it's actually coming from the fridge. I just hope that sound doesn't mean it's going to break. I've only had it for about a month and its always made that noise.as long as it doesn't break I'm okay if it cries are moans every once in awhile haha. It works good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Difficulties with insignia add on icemaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge, but the insignia icemaker kit that was installed by the geek squad in my house did not make ice. The geek squad replaced it and the replacement icemaker still did not make ice. Best Buy replacing the entire refrigerator and ice kit to the extent there is something in the refrigerator causing the icemaker not to work. In the meantime the refrigerator freezer works fine and I make ice by hand the old fashion way in an ice tray. Since I do not know whether the problem is in the refrigerator I cannot give us the five star review, but the refrigerator and freezer itself is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very skeptical about this refrigerator but after exhaustive research, I had to made a decision. I actually love this refrigerator. I feel like I have more space than my previous refrigerator and I bought the organizing bins from Amazon which work great. It’s also quiet. Fingers crossed that it lasts a few years! If you are still reading, don’t put an inexpensive refrigerator in the garage and expect it to perform flawlessly. Refrigerators are not “garage ready” units.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with this fridge. The freezer is really cold. I have it on the middle setting and the ice cream is so solid you have to let it sit before you can scoop it. The fridge I have at the maximum and it is consistently at 36 degrees. I've had a smaller Insignia in my garage for 3 years now and it has worked like a champ. So far, so good with this one too. The Best Buy delivery guys were great. It wasn't easy getting my old fridge removed. But, they got it done. Also, I like that they wore masks, as did I. It just is the right thing to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little fridge!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little fridge. Replacement for a 15 year old I bought used for a porch refrigerator. Price was great compared to other box stores. I put 4 wire baskets in the freezer so I can pack it without things falling out when I look for something. Over 1 year and very cold. No troubles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is great holds the temperature vacuum seals and the freezer part keeps food just right Best Buy is a great place to buy anything service is great very helpful employees and deliver was great and on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this fridge to replace my old one that had a condensation issue. This is fridge is considered smaller than my 20.1 Cubic Ft but I find I have more storage options for all my food than my old fridge. Since it's so new there's more places to store food compared to older fridges. Being able to store two one gallon drinks in the door is already a space saver! Best Buy delivered it to my home and hauled away my old fridge all within 15 minutes. I will be buying all my appliances through them from now on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    "cool" looking refrigerator-freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The silver stainless exterior provides a modern elegance, even if only installed in our garage. Holds temperature actually and perfect for my wife's often over purchased groceries. Most importantly it has returned 100 percent of the mancave refrigerator to it's originally intended purpose ...beer, soda, beef, pizza, ice cream and ice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent efficient working Refrigerator it gets cold fast and it is not even on high power. The fruit and vegetable bins temperatures can be adjusted for each at the same time. The Freezer freezes instantly. I recently purchased this item but now I am ready to buy the matching Stove and dishwasher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is really nice in style and has worked out great in my apartment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator, and delivery was wonderful. Very quick and not a ding or dent. The size was perfect, this thing may seem small at first but we’ve fit a lot more inside than we originally anticipated. We’re very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a Very Stylish Insignia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia 18 cu ft, stainless steel, energy star certified, top freezer refrigerator, is remarkable quality, for the price. The refrigerator and freezer reached cold very quickly, it also operates very quietly. I like the glass shelves inside the fridge, and the numerous storage compartments on the door. I also like how it is 18 cu ft and fits perfectly into a rather compact area.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a top freezer option because of our kithen size. This fridge matched the electric stove. Pros- space saver. Good for 2nd fridge or small family. Cons- can not adjust bottom shelves on fridge door and shelves on freezer door are too small . We purchased clear fridge drawers and containers to keep things organized.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been pricing refrigerators, all makes, for months. I didnt need a new one, just tired of cracking ice trays as mind didn't have ice maker. I saw BB was offering 12mo interest free financing and appliances on sale. This fridge was $175 lower than the cheapest price I had found! It's a simple fridge, but very nice! Well planned design, clean lined, quiet, excellent lighting, functional design, easy to clean, easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sagging shelf

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I like the refrigerator. It looks great in the space and it works for my family. But...the shelf inside the door is cracked. Customer service said they would mail a replacement but the other problem is the shelf hangs. So basically I cant use the shelf very much. If anything heavier than a carton of milk sits on the shelf, it begins to sag and the door won't close.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! Amazing quality and very big space to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent find!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We put this refrigerator in our garage, and it is perfect. It is small and holds many drinks plus some frozen items. We didn't need all the bells and whistles for a kitchen refrigerator, and we are happy for this model.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Waiting on delivery but was told didn't know when

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the fridge but molding on glass shelf was separated cot a completely solid molding and short of one plactic door self . Waiting for best buy to deliver, hopefully soon as I have been debating whether to buy a new dryer and big screen TV for my mother...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So Far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the Price ($500) Its worth it, and looks nice. The Freezer stays cold and the Fridge stays cold. The shelves drive me crazy as they are not spaced correctly to hold soda bottles or cases of soda. The shelving slots need to be adjusted better, as it creates awkward spacing that wont fit items well. If the spacing was better for the shelving this fridge would be perfect. The Delivery department changed my delivery date without calling and rescheduling, they just didn't show up on the day the salesman scheduled. That was very inconvenient. Also the automated phone system that calls to tell you when there coming gives you a 4 hour window. Again so vague..

    I would recommend this to a friend