Customer Ratings & Reviews
- Model:
- NS-RTM18WH7
- SKU:
- 5161100
User rating, 4.4 out of 5 stars with 3246 reviews.
4.4(3,246 Reviews)- 317 Answered Questions
Customer reviews
Rating 4.4 out of 5 stars with 3246 reviews
(3,246 customer reviews)to a friend
Features
Ease of Use5 out of 5Quality4 out of 5Value4 out of 5Rated 4 out of 5 stars
Chewbacca! What a Wookiee!
||Posted .Owned for 1 week when reviewed.That's our nickname for this beast. Does its job keeping stuff nice and cool. Looks beautiful, too. Nice design. Stainless Steel is gorgeous and matches our other stainless steel appliances which is very nice. Ability to place the door opening on either the right or left side. Nice cool white LED light in the fridge. Lots of interior space. Only issue is it is REALLY NOISY. It sounds like a Wookiee is trapped in the condenser. Also the freezer door makes this suction noise when you open it. It's just the insulating rubber trim, but noticeable. 4 stars. Got it for a killer price though. And, it's intended to be a cheap, yet functional and nice looking fridge so I guess the manufacturer had to make concessions somewhere. Their concession here was definitely the noise. Because everything else about it is visually appealing and functional. The noise may be a deal breaker for some though. Especially if you live in a small place. Fortunately there is enough distance between my bedroom and the kitchen that I don't hear it when I'm trying to sleep. If I did, I'd prolly end up returning it even though I got it at a killer price. One note about the delivery. We ordered this and a washing machine for our new place on May 25th and scheduled delivery for June 11th. Geek Squad made no contact the day before or day of scheduled delivery and ultimately didn't show up. I called on the 12th asking what was going on. They said they couldn't deliver for another 3 weeks on July 1st. My wife and I were livid since we were pretty much camping in our house without these two appliances and trying to feed and keep us and 3 kids clean. Best Buy did the right thing and compensated us for the major inconvenience of a 3 weeks late large appliance delivery. I was at work the day they actually delivered, but my wife said the delivery guys were nice and professional. They called the day before and day of delivery to make sure someone would be here when they arrived.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator - Stainless steel
Features
Ease of Use5 out of 5Quality4 out of 5Value4 out of 5No, I would not recommend this to a friendRated 4 out of 5 stars
Difficulties with insignia add on icemaker
||Posted .Love this fridge, but the insignia icemaker kit that was installed by the geek squad in my house did not make ice. The geek squad replaced it and the replacement icemaker still did not make ice. Best Buy replacing the entire refrigerator and ice kit to the extent there is something in the refrigerator causing the icemaker not to work. In the meantime the refrigerator freezer works fine and I make ice by hand the old fashion way in an ice tray. Since I do not know whether the problem is in the refrigerator I cannot give us the five star review, but the refrigerator and freezer itself is great!
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator - Stainless steel
I would recommend this to a friendFeatures
Ease of Use5 out of 5Quality5 out of 5Value5 out of 5Rated 5 out of 5 stars
Great Basic Refrigerator
||Posted .Owned for 3 weeks when reviewed.This is a great refrigerator that was modestly priced but perfect for the size of the area I needed. It has soft close doors and is quiet running. It was a great purchase.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator - Stainless steel
Features
Ease of Use5 out of 5Quality5 out of 5Value5 out of 5I would recommend this to a friendFeatures
Ease of Use5 out of 5Quality5 out of 5Value5 out of 5Rated 5 out of 5 stars
Excellent Item
||Posted .Owned for 1 month when reviewed.This is an excellent efficient working Refrigerator it gets cold fast and it is not even on high power. The fruit and vegetable bins temperatures can be adjusted for each at the same time. The Freezer freezes instantly. I recently purchased this item but now I am ready to buy the matching Stove and dishwasher.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator - Stainless steel
Features
Ease of Use5 out of 5Quality5 out of 5Value5 out of 5I would recommend this to a friendFeatures
Ease of Use5 out of 5Quality3 out of 5Value4 out of 5Rated 4 out of 5 stars
Not Bad
||Posted .Owned for 10 months when reviewed.The refrigerator is good. My only problem is the door shelves are weak and crack easily, specially in a household with children like mine
Features
Ease of Use5 out of 5Quality3 out of 5Value4 out of 5I would recommend this to a friendFeatures
Ease of Use5 out of 5Quality5 out of 5Value5 out of 5Rated 5 out of 5 stars
So far, so great!
||Posted .Owned for 3 weeks when reviewed.I love this refrigerator, and delivery was wonderful. Very quick and not a ding or dent. The size was perfect, this thing may seem small at first but we’ve fit a lot more inside than we originally anticipated. We’re very happy with it.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator - Stainless steel
Features
Ease of Use5 out of 5Quality5 out of 5Value5 out of 5I would recommend this to a friendFeatures
Ease of Use4 out of 5Quality5 out of 5Value4 out of 5Rated 4 out of 5 stars
Great Fridge
||Posted .Owned for 1 month when reviewed.We needed a top freezer option because of our kithen size. This fridge matched the electric stove. Pros- space saver. Good for 2nd fridge or small family. Cons- can not adjust bottom shelves on fridge door and shelves on freezer door are too small . We purchased clear fridge drawers and containers to keep things organized.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator - Stainless steel
Features
Ease of Use4 out of 5Quality5 out of 5Value4 out of 5I would recommend this to a friendFeatures
Ease of Use5 out of 5Quality5 out of 5Value5 out of 5Rated 5 out of 5 stars
Fridge
||Posted .Owned for 1 month when reviewed.Nice fit for a single person or a family . Be ready to clean
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator - Stainless steel
Features
Ease of Use5 out of 5Quality5 out of 5Value5 out of 5I would recommend this to a friendFeatures
Ease of Use5 out of 5Quality4 out of 5Value5 out of 5Rated 5 out of 5 stars
great fridge!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
||Posted .Owned for 1 week when reviewed.so far so good no cow sounds coming from my fridge!!!!! great fridge for the price . we switched the door so it opens out to the left which was not bad but not fun either
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator - Stainless steel
Features
Ease of Use5 out of 5Quality4 out of 5Value5 out of 5I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thanks for taking the time to leave a comment about our refrigerator. We are so happy to read that this refrigerator is what you were looking for and that you love it. We always want to provide you with the best products and provide you the proper assistance, so if you have any concerns, feel free to contact us by clicking the link below. https://www.insigniaproducts.com/contact-us Marcos O. - | Insignia Support |
Features
Ease of Use5 out of 5Quality4 out of 5Value3 out of 5Rated 5 out of 5 stars
Big 1st & last girl purchase
||Posted .Owned for 1 month when reviewed.Haven’t got it installed yet in my house but my first big girl purchased and I’m so proud of myself. My current refrigerator isn’t the best thing so forget waiting on my landlord to ghettorid me another one from an empty apartment I’ll buy my own.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator - Stainless steel
Features
Ease of Use5 out of 5Quality4 out of 5Value3 out of 5I would recommend this to a friendFeatures
Ease of Use5 out of 5Quality5 out of 5Value5 out of 5Rated 5 out of 5 stars
Grocery store time.
||Posted .Owned for 3 weeks when reviewed.It arrived quick and was bigger than I expected. This was my very first purchase of a fridge.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator - Stainless steel
Features
Ease of Use5 out of 5Quality5 out of 5Value5 out of 5I would recommend this to a friendFeatures
Ease of Use5 out of 5Quality5 out of 5Value5 out of 5Rated 5 out of 5 stars
Excellent fit
||Posted .Owned for 1 month when reviewed.We purchased an open box unit and I was fairly skeptical. But it has been in my home for 3 weeks and it works great and is a perfect fit in my Kitchen. We are very pleased. And a great price.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator - Stainless steel
Features
Ease of Use5 out of 5Quality5 out of 5Value5 out of 5I would recommend this to a friendFeatures
Ease of Use4 out of 5Quality4 out of 5Value4 out of 5Rated 4 out of 5 stars
Waiting on delivery but was told didn't know when
||Posted .Owned for 3 weeks when reviewed.Very pleased with the fridge but molding on glass shelf was separated cot a completely solid molding and short of one plactic door self . Waiting for best buy to deliver, hopefully soon as I have been debating whether to buy a new dryer and big screen TV for my mother...
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator - Stainless steel
Features
Ease of Use4 out of 5Quality4 out of 5Value4 out of 5I would recommend this to a friendFeatures
Ease of Use4 out of 5Quality5 out of 5Value5 out of 5Rated 5 out of 5 stars
Ms. W
||Posted .Owned for 1 month when reviewed.I really enjoy my fridge. Wish the doors would close a little bit more smooth, but I believe that had to door with them taking the doors off and putting them back on to get it inside the house...
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator - Stainless steel
Features
Ease of Use4 out of 5Quality5 out of 5Value5 out of 5I would recommend this to a friendFeatures
Ease of Use5 out of 5Quality5 out of 5Value5 out of 5Rated 5 out of 5 stars
Great fridge for great price.
||Posted .Owned for 3 weeks when reviewed.Searched for awhile to replace a very old fridge in my basement. After much time I decided on the Insignia one for it's best overall value. It was the size I was looking for, had glass shelves & was energy efficient. Have had the fridge for about 1 month now & so far so good. It keeps things nice & cold & runs fairly quiet.
Features
Ease of Use5 out of 5Quality5 out of 5Value5 out of 5I would recommend this to a friendRated 3 out of 5 stars
Good Product, cracked shelves
||Posted .Owned for 2 weeks when reviewed.Both plastic shelves were cracked, sent pictures to get replacement, spoke with customer support and the said someone would reach out within 24 hours of purchase and still no replacements.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator - Stainless steel
I would recommend this to a friendFeatures
Ease of Use5 out of 5Quality5 out of 5Value5 out of 5Rated 5 out of 5 stars
Stainless Steel Refrigerator
||Posted .Owned for 3 weeks when reviewed.Love how large the inside is. Also, it is quite easy to reach all the corners. Elegant lines add polish to my kitchen.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator - Stainless steel
Features
Ease of Use5 out of 5Quality5 out of 5Value5 out of 5I would recommend this to a friendFeatures
Ease of Use5 out of 5Quality5 out of 5Value5 out of 5Rated 5 out of 5 stars
Nice refrigerator
||Posted .Owned for 3 weeks when reviewed.So for a so good this refrigerator is absolutely beautiful holds a great temperature and kept everything cold for 12 hours during a power outage.
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator - Stainless steel
Features
Ease of Use5 out of 5Quality5 out of 5Value5 out of 5I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thanks for taking the time to leave a comment about our refrigerator. We are so happy to read that this refrigerator is what you were looking for and that you love it. We always want to provide you with the best products and provide you the proper assistance, so if you have any concerns, feel free to contact us by clicking the link below.
https://www.insigniaproducts.com/contact-us
Marcos O. - | Insignia Support |
Rated 5 out of 5 stars
Perfect
||Posted .Perfect fridge for small family with good fitting. And great customer service . I would like to recommend to all my friends. Can’t beat the Best Buy ever
This review is from Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator - Stainless steel
I would recommend this to a friendFeatures
Ease of Use5 out of 5Quality5 out of 5Value5 out of 5Rated 5 out of 5 stars
She’s a beauty!
||Posted .Not noisy. Freezer is freezing and fridge keeping food cold. Doing as it should! Also not a noisy fridge. Very quiet. Currently using as our spare fridge. The only thing is I wish the adjustable legs were longer so I could adjust them more and able to do in both the front AND back. Happy with this purchase.
Features
Ease of Use5 out of 5Quality5 out of 5Value5 out of 5I would recommend this to a friend