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Customer Ratings & Reviews

Your price for this item is $499.99
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The regular price is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 3748 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers appreciate the 18 Cu. Ft. Top-Freezer Refrigerator for its affordable price, quiet operation, and spacious interior. Many customers find it to be a great value for the price, and they also appreciate its energy efficiency. However, some customers have expressed concerns about the freezer door not closing properly and the lack of an ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 3,748 reviews
  • Rated 4 out of 5 stars

    Chewbacca! What a Wookiee!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That's our nickname for this beast. Does its job keeping stuff nice and cool. Looks beautiful, too. Nice design. Stainless Steel is gorgeous and matches our other stainless steel appliances which is very nice. Ability to place the door opening on either the right or left side. Nice cool white LED light in the fridge. Lots of interior space. Only issue is it is REALLY NOISY. It sounds like a Wookiee is trapped in the condenser. Also the freezer door makes this suction noise when you open it. It's just the insulating rubber trim, but noticeable. 4 stars. Got it for a killer price though. And, it's intended to be a cheap, yet functional and nice looking fridge so I guess the manufacturer had to make concessions somewhere. Their concession here was definitely the noise. Because everything else about it is visually appealing and functional. The noise may be a deal breaker for some though. Especially if you live in a small place. Fortunately there is enough distance between my bedroom and the kitchen that I don't hear it when I'm trying to sleep. If I did, I'd prolly end up returning it even though I got it at a killer price. One note about the delivery. We ordered this and a washing machine for our new place on May 25th and scheduled delivery for June 11th. Geek Squad made no contact the day before or day of scheduled delivery and ultimately didn't show up. I called on the 12th asking what was going on. They said they couldn't deliver for another 3 weeks on July 1st. My wife and I were livid since we were pretty much camping in our house without these two appliances and trying to feed and keep us and 3 kids clean. Best Buy did the right thing and compensated us for the major inconvenience of a 3 weeks late large appliance delivery. I was at work the day they actually delivered, but my wife said the delivery guys were nice and professional. They called the day before and day of delivery to make sure someone would be here when they arrived.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Quiet, Size

    Rated 5 out of 5 stars

    Great fridge for great price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Searched for awhile to replace a very old fridge in my basement. After much time I decided on the Insignia one for it's best overall value. It was the size I was looking for, had glass shelves & was energy efficient. Have had the fridge for about 1 month now & so far so good. It keeps things nice & cold & runs fairly quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INSIGNIA Stainless steel refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far works great!! It's quiet and the refrigerator keeps everything cold and the freezer has more room than I expected. After shopping around for other refrigerators we settled on this and for the price you can't go wrong. Very satisfied with the look stainless steel and performance so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very skeptical about this refrigerator but after exhaustive research, I had to made a decision. I actually love this refrigerator. I feel like I have more space than my previous refrigerator and I bought the organizing bins from Amazon which work great. It’s also quiet. Fingers crossed that it lasts a few years! If you are still reading, don’t put an inexpensive refrigerator in the garage and expect it to perform flawlessly. Refrigerators are not “garage ready” units.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice bridge if it wasn't such a whiner haha

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge looks nice and it works very well everything stays cold there's plenty of space. The only thing that's strange is I hear it moaning.... like making some kind of noise I don't know if it's a fan or motor running but it sounds like it's crying or moaning hahaha I literally thought maybe there was a animal trapped between my wall or something behind the fridge until I realized it's actually coming from the fridge. I just hope that sound doesn't mean it's going to break. I've only had it for about a month and its always made that noise.as long as it doesn't break I'm okay if it cries are moans every once in awhile haha. It works good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a top freezer option because of our kithen size. This fridge matched the electric stove. Pros- space saver. Good for 2nd fridge or small family. Cons- can not adjust bottom shelves on fridge door and shelves on freezer door are too small . We purchased clear fridge drawers and containers to keep things organized.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Difficulties with insignia add on icemaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge, but the insignia icemaker kit that was installed by the geek squad in my house did not make ice. The geek squad replaced it and the replacement icemaker still did not make ice. Best Buy replacing the entire refrigerator and ice kit to the extent there is something in the refrigerator causing the icemaker not to work. In the meantime the refrigerator freezer works fine and I make ice by hand the old fashion way in an ice tray. Since I do not know whether the problem is in the refrigerator I cannot give us the five star review, but the refrigerator and freezer itself is great!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great little fridge!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little fridge. Replacement for a 15 year old I bought used for a porch refrigerator. Price was great compared to other box stores. I put 4 wire baskets in the freezer so I can pack it without things falling out when I look for something. Over 1 year and very cold. No troubles.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been pricing refrigerators, all makes, for months. I didnt need a new one, just tired of cracking ice trays as mind didn't have ice maker. I saw BB was offering 12mo interest free financing and appliances on sale. This fridge was $175 lower than the cheapest price I had found! It's a simple fridge, but very nice! Well planned design, clean lined, quiet, excellent lighting, functional design, easy to clean, easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a Very Stylish Insignia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia 18 cu ft, stainless steel, energy star certified, top freezer refrigerator, is remarkable quality, for the price. The refrigerator and freezer reached cold very quickly, it also operates very quietly. I like the glass shelves inside the fridge, and the numerous storage compartments on the door. I also like how it is 18 cu ft and fits perfectly into a rather compact area.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent find!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We put this refrigerator in our garage, and it is perfect. It is small and holds many drinks plus some frozen items. We didn't need all the bells and whistles for a kitchen refrigerator, and we are happy for this model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great fridge!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good no cow sounds coming from my fridge!!!!! great fridge for the price . we switched the door so it opens out to the left which was not bad but not fun either

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thanks for taking the time to leave a comment about our refrigerator. We are so happy to read that this refrigerator is what you were looking for and that you love it. We always want to provide you with the best products and provide you the proper assistance, so if you have any concerns, feel free to contact us by clicking the link below. https://www.insigniaproducts.com/contact-us Marcos O. - | Insignia Support | BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge at a good price. I’ve had this fridge for about a year and haven’t had any issues other than my son putting a dent in it with his soccer ball.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like a champ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge keeps things cold and freezer keeps things frozen. Can’t complain; looks fancy too with the stainless steel. LED light, I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size and good price. It fix nicely in the spance in my kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with this fridge. The freezer is really cold. I have it on the middle setting and the ice cream is so solid you have to let it sit before you can scoop it. The fridge I have at the maximum and it is consistently at 36 degrees. I've had a smaller Insignia in my garage for 3 years now and it has worked like a champ. So far, so good with this one too. The Best Buy delivery guys were great. It wasn't easy getting my old fridge removed. But, they got it done. Also, I like that they wore masks, as did I. It just is the right thing to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good little fridge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been looking for a decent price fridge and came across this one. Definitely recommend for the price it does make some funny noises sometimes but my food is always cold.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Excellent refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price and performance. Good space distribution. Preserve vegetables.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than i thought it would be

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am more impressed with this refrigerator then i expected to be. There is ample space for my millions of sauce bottles i had collected. The freezer is spacious as well. I have no complaints after a month of ownership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I was looking for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for. I needed a smaller refrigerator for my condo and was so relieved I didn’t have to sacrifice style. So happy with this stainless steel fridge.

    I would recommend this to a friend