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Customer reviews

Rating 4.2 out of 5 stars with 697 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers enjoy the 6' USB 3.0 File Transfer Cable's ability to transfer files easily and its convenient length. Positive feedback also highlights the cable's ease of use and quality. While some users experienced compatibility issues with certain devices or found the software to be problematic, the majority of users found the product to be effective for its intended purpose. A few customers mentioned that the instructions could be improved for clarity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 697 reviews
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great Cable

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cable very tough and great speeds love it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, File transfer

    Rated 5 out of 5 stars

    Transfer Cable works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought his cable for the ability to transfer files and information from my PC to my 3d printer. It works exceptionally well and without error.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 1 out of 5 stars

    No additional software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable does not work the only reason this cable has a positive star rating is because its not worth the effort to report that you have to spend an hour to try and download the driver for it. The box says no additional software and that is false advertising. See my photo of a brand new computer and windows can not find the driver to make it work. Im not trying to run an app all the time on my PC just to use a cable.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      I apologize for the inconvenience and frustration caused by the Insignia 6' USB 3.0 File Transfer Cable. I understand that the product's performance fell short of your expectations, and the lack of clear instructions on the box regarding additional software requirements was misleading. I appreciate you taking the time to share your experience and provide a photo to support your claim. We will take this feedback into consideration and work to improve our product descriptions and overall user experience. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-6-usb-3-0-file-transfer-cable-black/6419146.p?skuId=6419146 BBY-ExBrand_Insignia

  • Pros mentioned:
    Usb

    Rated 5 out of 5 stars

    USB cable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new cable for my computer and Best Buy never disappoints, they had just what i needed!! Great product for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    USB CABLES

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome cables! Very trustworthy connections and very durable, great quality.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 1 out of 5 stars

    Require user to run their software?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not appreciate being deceived! First, the 2 ends do not appear as in the ad. Second, many technical people have their own software for reviewing and possibly transferring data. It is incredibly presumptuous and poorly thought out that people, especially technical people, would want to be required to run the software from this company. Who thought of this, some marketing person? I have ZERO use for this product - and will be returning it. Pitiful and incredibly disappointing. What I recall seeing was two of the second image below, not one of each of the two images. I did not see a warning that I would be required to use their software. Data transfer cable means a cable only. The software should be an optional bonus feature. NOT a requirement. What a waste of my time!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your detailed feedback, CompNerdND. We appreciate your input and understand your concerns about the product description and software requirements. Your comments are valuable to us, and we'll take them into consideration for future improvements. Thank you for helping us enhance our products. Jeth | Insignia Support.  https://www.bestbuy.com/site/insignia-6-usb-3-0-file-transfer-cable-black/6419146.p?skuId=6419146 BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Solid choice every time

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the adapter it comes with and it’s the standard choice when I need a new cable!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Does not perform as needed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure if its because I purchased this used from Best Buy or if the product itself is bad. I purchased this to move a considerable amount of work files from one computer to another because I thought it was better than a flashdrive. It is not. I would have to transfer one document at a time because a folder is too much. The total storage is 15.9MB, but AVAILABLE is only 2.0MB. And every individual document comes up as protected and will not allow me to transfer. It was useless. I could transfer a handful of documents out of thousands. I'd really like my money back.

    No, I would not recommend this to a friend
  • Pros mentioned:
    File transfer

    Rated 4 out of 5 stars

    Works pretty good, some issues though.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the cable setup was a bit confusing - I do agree with many reviewers the instructions are lacking and somewhat ambiguous. The cable needs to be plugged into each PC before either PC will recognize it (makes sense). After both PCs recognize the cable, each one will pull in the software and a file explorer window will pop up on each monitor. At this point the application is NOT ready to use, keep reading... A new drive letter (e.g. F:) is assigned, and the nav window shows the executable file - SmartDataLink.exe. This program should start immediately, but you may have to wait a bit to see anything happening. You will be prompted by each PC to let the program take control of your computer and you have to answer yes to both. There may be some other notifications that pop up. If all goes well, you will be notified the connection was made and the application is ready to use. The two nav windows may now be closed. The mouse from either PC will move back and forth between both monitors and let you use it normally on both, which is a bit confusing. It seems to not matter which mouse you use, it's probably better to turn one of them off and use only one. For copying files and whole folders, you can use drag-drop, or copy-paste from context menu or [ctrl]+C [ctrl]V. Drag and drop is a little buggy - when you select a file or folder and drag, you see the file/folder icon attached to the cursor, but when you cross over to the target PC screen, many times the icon is lost and the copy won't complete. This happens so often, the drag and drop function is almost useless. One more observation: while copying a folder which had one file with a very long name, a web link, the copy process stopped cold. It did tell be which file, but it was a pain finding and renaming it. So it was a legal Windows filename, but the software couldn't deal with it! Overall the cable does work well and is reasonably priced.

    I would recommend this to a friend
  • Pros mentioned:
    Cable length

    Rated 4 out of 5 stars

    Mr. M

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of length. A better description on how to transfer would have been helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, File transfer

    Rated 5 out of 5 stars

    Dream Come True

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reading through these reviews, I had my doubts, but given I knew I could return it to Best Buy if I had problems, I bought it hoping for the best. Also, given the negative reviews, I realized I needed to start by carefully reading the instructions. Turns out that if you follow the instructions and realize this isn't just a wire, but also a software package to be installed, it works GREAT! Being able to move the cursor from one computer screen to the other to drag and drop files just where I wanted them was amazing. No size limits and quite a bit faster than (and much less hassle than) using a thumb drive.

    I would recommend this to a friend
  • Pros mentioned:
    File transfer

    Rated 5 out of 5 stars

    Does exactly as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cable does exactly what it says. After plugging it in, your devices will automatically prompt you to download the accompanying software and from there your devices will be linked and you can click and drag files to and fro. File transfer is very fast and the price is decent as well

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    Transfer Cable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item did what it was supposed to do. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Usb

    Rated 4 out of 5 stars

    Good luck getting help with this item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can you say…..the cable worked as it needed to work…..finding it in the store was more difficult. I wandered the aisles. Looked through the accessories. Double checked everywhere. Couldn’t find it. To get help from an associate - I finally had to go stand in line in the computer area….when the associate there realized what I was looking for….he kind of sneered….thought about it for a second…. And shouted something to another associate who was trying avoid helping anyone. That associate muttered “I doubt we have it….” As he checked inventory on his “smart” device. A look of surprise swept his face as he took off at high speed toward the accessories….after a brief confused pause I realized that I should follow. When I caught him - he was plucking it from the rack….and with a “that should work” - he was gone. Thank God I wasn’t interested in buying a printer too ( I was….and did online from another vendor sitting in the parking lot before I drive home )

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Easy to Follow instructions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY EASY TO USE. WORKS GREAT. Easy to use on screen menu. To transfer between computers

    I would recommend this to a friend
  • Pros mentioned:
    File transfer

    Rated 5 out of 5 stars

    Excellent Transfer Cable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable makes transferring files and data from an old computer to your new one a breeze!!! It is a little difficult tonfigure out how to use as I felt tge instructions were a little vague, but after figuring it out, it makes it 10 times easier than moving everything to an external hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, File transfer

    Rated 5 out of 5 stars

    Everything you need to drag and drop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing was awesome you just plug your two computers together The software is already installed on the device and you can within two minutes start dragging files from an old computer to your new. My only suggestion is that it could’ve been a little longer than 6 feet but it worked great and it was easy to use and had everything needed to transfer files. Fast, too a lot faster than removal drive or cloud

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed to get the job done! Good product!

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    File transfer cable

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    File transfer cable...working great ..I always will buy cables from the Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Transfer cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This transfer cable worked flawlessly, and the software worked great and was free to download.

    I would recommend this to a friend
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