Customers recognize the Travel Adapter and Converter for its broad compatibility, ease of use, and multiple adapter options. The quality and converter functionality are also appreciated, along with its ability to provide the necessary voltage. However, some customers have noted that the size and weight could be improved for travel convenience, and a few have mentioned concerns about the device heating up during use.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 990 reviews
Cons mentioned:
Size
Rated 4 out of 5 stars
Bulky, but good
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It got the job done. It’s very bulky compared to others, but cheaper than the rest too. Worth the price, but there are better options.
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Thank you for rating our product. We appreciate your feedback and are glad to hear that it was able to get the job done for you. We apologize for the bulkiness but are happy to offer a more affordable option. We will take your comments into consideration as we continue to improve our products. Keith | Insignia Support https://www.bestbuy.com/site/insignia-travel-adapter-and-converter-black/6375711.p?skuId=6375711
Pros mentioned:
Adapters, Compatibility
Rated 5 out of 5 stars
A Must Have if Unsure What Adapter You’re Going to
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It has every adapter for anywhere around the world.
I would recommend this to a friend
Rated 4 out of 5 stars
Universal Adapter
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very Useful When I Go Back To My Country!
Very Helpful.
I would recommend this to a friend
Pros mentioned:
Adapters
Rated 5 out of 5 stars
AWESOME!!!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent! I highly recommend it! I purchased it because I traveled to South America. I am very happy with the item!
I would recommend this to a friend
Cons mentioned:
Size
Rated 4 out of 5 stars
Travel Adapter/Converter
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great for traveling abroad! Size could be improved to fit smaller travel bags.
I would recommend this to a friend
Rated 4 out of 5 stars
Travel Adapter
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
looks great. Won't bea ble to use it until our trip in the fall. Getting excited. I am so glad I could get it at best buy.
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Thank you for your feedback about the Insignia™ Travel Adapter and Converter. We are glad to hear that you are satisfied with your purchase and that you are looking forward to using it on your trip in the fall. If you have any questions or need assistance with the adapter, please don't hesitate to reach out to us. We hope you have a fantastic trip! --Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Rated 5 out of 5 stars
Best Buy Does It Again!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best Buy always provides me with whatever equipment I need. My product is working great in Singapore.
I would recommend this to a friend
Rated 5 out of 5 stars
Used the plugs in Switzerland. Many differed uses
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The travel plugs that we purchased fit the bill. They worked perfectly. Highly recommend these for anyone traveling abroad.
I would recommend this to a friend
Cons mentioned:
Heat
Rated 1 out of 5 stars
Didn't convert 240 to 110
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We tried using this converter in the Middle East to convert 240 V to 110V and it didn't work. There was also a burning smell from the adapter. I didn't risk attaching any device to it after this incident.
No, I would not recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Hi Abbas, Thank you for taking the time to leave a review of our Insignia™ - Travel Adapter and Converter - Black. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This worked great in Austria! It’s a great product .
I would recommend this to a friend
Rated 5 out of 5 stars
Adaptor
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very practical. I bought for my Europe trip. It was very useful. I love it.
I would recommend this to a friend
Rated 2 out of 5 stars
Does not last long
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If you plan to take many international trips this device is not for you. I spent four weeks in Europe and this device only lasted for three weeks.
No, I would not recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Thank you for sharing your experience with us. We apologize for any inconvenience caused by the performance of our device during your international trip. Our products are designed to meet high standards of reliability, and we regret that this was not your experience. Please reach out to our customer service team so we can assist you with a resolution or provide further information about our product's capabilities. Your feedback is important to us, and we will use it to improve our offerings. Thank you for choosing our product, and we hope to have the opportunity to better serve you in the future. Keith | Insignia Support https://www.bestbuy.com/site/insignia-travel-adapter-and-converter-black/6375711.p?skuId=6375711
Rated 1 out of 5 stars
Product didn’t work
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This product didn’t work when my daughter went to Europe. She had to use one of her roommates. The prongs were too wide to fit it in the wall socket
No, I would not recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Hi there! Thank you for writing a review about our Travel Adapter and Converter! We know how frustrating is that the adapter didn’t work in Europe. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These are an absolute MUST for international travel. I've used them now for 3 trips to Europe, and each time, they worked flawlessly. Keep in mind the transformer is a bit heavy and bulky, but no way around that. The adaptors themselves are a cinch.
Just one caveat: most European outlets are recessed, so when you pull out the transformer, make sure the adaptor is attached. On at least 2 occasions, I accidentally left the adaptor in the outlet when I removed the transformer, so remember to pull both out when leaving or in a rush.
Bottom line: A must have for international travel.
I would recommend this to a friend
Rated 4 out of 5 stars
Super convenient when traveling
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I picked up this travel adapter and converter mainly because I needed something reliable for my vacations, and honestly I'm pretty pleased with it! It definitely did the job I expected it to, keeping my stuff charged up while I was away, what I really liked was having all the different plug adapters included, super convenient for different places, and having two outlets on the main unit was a nice bonus. All in all it's an excellent travel power adapter, if I had one tiny nitpick, it's that the main converter part feels a little heavy in the bag, but overall for making sure you have power wherever you go, it's a great little gadget I'd totally recommend if you're planning a trip.
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Thank you for your feedback. We appreciate your insights and are committed to improving our services based on your valuable comments. We are pleased to hear that the travel adapter and converter met your expectations and provided reliable performance during your vacations. The convenience of different plug adapters and dual outlets is indeed a great feature. Your satisfaction is our priority, and we strive to continue providing products that enhance your experience.
Keith | Insignia Support
Pros mentioned:
Converter, Ease of use
Cons mentioned:
Weight
Rated 5 out of 5 stars
Works well, no issues with Greek voltage
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Product worked well. It is a little heavy, but to be expected. It's a good size and shape for traveling. I love the rounded edges - ease for packing. Clearly marked adaptor and converter. The green light lets you know that it's plugged in and working. I used a US curling iron and straightener in Greece, using the converter portion - worked well. My curling iron and straightener had to be on a very low setting, and they hummed a bit (which almost always happens when I use these things in Europe), but worked well with no shortages. Very happy.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Insignia™ - Travel Adapter and Converter - Black
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm always on the lookout for reliable power solutions, and the Insignia™ Travel Adapter and Converter has proven to be a solid contender. This sleek black unit is compact and lightweight, making it incredibly easy to toss into any carry-on without adding bulk. The array of interchangeable plugs covers just about every region I've visited, and the converter function has flawlessly powered my hair dryer and other small electronics without a hitch. I particularly appreciate the clear instructions, which made setup a breeze even after a long flight. It feels durable and well-built, giving me confidence that it will withstand the rigors of international travel.
However, despite its many strengths, there's still room for improvement, particularly when it comes to the smoothness of switching between different plug types. While the plugs click securely into place, sometimes I find myself fumbling a bit to align them correctly, and the release mechanism isn't always as effortless as I'd like. A more intuitive and perhaps even quicker switching system would truly elevate this already excellent product to a five-star essential.
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Thank you for the thoughtful and detailed review. We’re glad to hear that the Travel Adapter and Converter has been a reliable and convenient solution for your international travel needs. It’s great to know that the compact design, wide plug compatibility, and clear instructions have made a positive impact. We also appreciate your feedback on the plug switching mechanism—comments like yours help us continue to refine and improve our products for an even better user experience. Keith | Insignia Support
Pros mentioned:
Ease of use, Quality
Rated 5 out of 5 stars
Easy to use
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I used this product in Spain and it was easy to use. No complaints. I was worried when I saw how most of the outlets in Spain seem to be deep but the attachemtn had no problem plugging in and feeling secure. Nice product overall.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Excellent Travel Essential!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This Insignia Travel Adapter and Converter was a lifesaver on my recent trip. It’s compact, lightweight, and incredibly easy to use. I used it to safely charge my phone, laptop, and even a small hair appliance while abroad with no issues at all.
I really appreciate the built-in voltage converter—it gave me peace of mind knowing my devices were protected. The multiple plug types make it perfect for international travel, and it fits snugly into outlets without being bulky or falling out.
Overall, it’s well-built, reliable, and a great value for the price. If you're traveling internationally, this is a must-have. Highly recommend!
I would recommend this to a friend
Pros mentioned:
Compatibility, Ease of use
Rated 5 out of 5 stars
Power Up in India
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My wife and I bought this for her trip to India. She had to care for her father while he was sick. It was an emergency trip, so we did not have much time for research. A helpful and knowledgeable sales associate helped us select it. We were able to use this in India as well as in Dubai and Doha. My wife was able to use it for her phone, her airpods, her hair straightener, and several other electrical items. It was easy to use, assemble, disassemble, and move around. It did not overheat, and it did not malfunction during the trip. It made a huge difference in making a difficult trip more comfortable and productive.