Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $149.99
The comparable value price is $199.99

Customer reviews

Rating 4.8 out of 5 stars with 83 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
95%would recommend to a friend

Customers are saying

Customers express satisfaction with the Link 2 webcam's video quality and overall performance, highlighting it as a top-tier webcam. Users appreciate its ease of use and simple setup process. The AI tracking capabilities and reliable tracking and zoom functionality also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 83 reviews
  • Pros mentioned:
    Ease of use, Overall performance, Video quality

    Rated 5 out of 5 stars

    Chose this over the Osbot! Glad I did!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connects well with the 2024 Mac Mini, controls are easy to maneuver through the app and monitor. Comes with quality cables. The tracking system is quite scary how fast it can keep up with the target.

    I would recommend this to a friend
  • Pros mentioned:
    Ai tracking, Ease of use

    Rated 5 out of 5 stars

    “A Game-Changer for Creators and Presenters”

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael Fomkin, a veteran in media and talent development, couldn’t be more impressed with the Insta360 Link 2. As someone who hosts live events, records webinars, and runs high-level interviews, finding a webcam that truly keeps up with the demands of production has always been a challenge—until now. The AI tracking is next-level. The gimbal effortlessly follows movement with shocking precision, making the user feel like they have a live cameraman on set. Whether Michael is moving across stage or demonstrating something on screen, the framing stays perfect. The 4K quality is crisp, clean, and dynamic even in low-light conditions—no more grainy Zoom calls or last-minute lighting fixes. What stood out most is the ease of use. It’s plug-and-play, intuitive, and doesn’t require a degree in videography to master. For anyone in the business of online presentations, coaching, or content creation, Michael highly recommends the Insta360 Link 2. It’s become a staple of his studio setup—and it will be in yours too.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Video quality

    Rated 5 out of 5 stars

    Pricey, But Worth It!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of all the items I’ve purchased from Best Buy, this webcam has generated the most amount of excitement. People that I have Zoom or Teams meetings with are very impressed with the video and sound quality, while those that see it on my desk attached to one of monitors comment on its small size and sleek look. It was super easy to set up on my M4 Pro Max MacBook Pro (when in clamshell mode) and connected to each of my video conferencing apps automatically. I couldn’t be more satisfied with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Best Buy Employee

    Rated 5 out of 5 stars

    BEST WEBCAM

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I streamed on Twitch for five years and never thought about investing in a good camera till now. Its almost as good as a mirror less camera. I hear the sensor was made by Sony and has a bigger sensor which is better for low light situations. I would definitely recommend it to anyone who wants big streamer vibes!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Better webcam I ever had

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente image quality and good functionality with it's own app

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Best webcam I have ever had

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This webcam is very easy to install, just plug and it works right away including the advanced features. No software is required which means that I can use it in the work laptop. Image and quality is great, definitely helpful for podcast and videocast.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok but a bit disappointing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So i got this because its compact vs my current setup of an El gato Cam Link 4k and my Sony ZV-E10 in 1080P 60fps. I was hoping to be able to get the same frame rate of 60fps in 1080P because for my type of use the frame rate is very important to me. Unfortunately the insta360 app for the camera has it restricted to 30fps regardless of it being 720P, 1080P and obviously 4K which i knew from the start that in 4k it is stuck at 30Fps. I am pretty disappointed in that and no other software has been working with this camera either so is it still good for what it is, yeah absolutely but just very disappointed in the forced 30fps at 1080P vs being able to do 60fps. Nothing works to change it. And i tried to get in touch with insta360 and i was ignored. So 3 stars is the max im giving this product. Im probably gonna return it since im not really happy with it. Its cool for a desk setup that can track my face etc but again for me specifically and the type of work i do, i need 60fps in 1080P and my Sony ZV-E10 can already do that with the el gato cam link 4K.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Exactly as described

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works well, connects easily, and has great quality of videos. I like that it tracks and that you can stop/start tracking with hand signals. Though my supervisor came to my office for a meeting and she talks with her hands and kept turning it on to focus just on her and it was funny.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Best webcam

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insta360 Link 2 is hands down the best webcam I’ve ever used! The video quality is insanely sharp and smooth — perfect for gaming streams, Discord calls, or just hanging out with friends online. The AI tracking keeps me perfectly centered even when I move around, and the auto-focus is lightning fast. The colors look vibrant and natural without any tweaking, and the built-in mic sounds surprisingly clear. It feels like a real camera, not just a webcam. Definitely worth the upgrade for anyone who wants to take their gaming setup or online chats to the next level!

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Video quality

    Rated 5 out of 5 stars

    BEST CAMERA OUT THERE

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally don’t write reviews, but the Insta360 has been phenomenal. I’ve been using it not only during gaming sessions but also for video calls, and the quality has really impressed me. The image is crisp, the motion is smooth, and it feels like a big upgrade compared to other cameras I’ve tried. Friends and teammates have even noticed the difference and commented on how much clearer I look. The setup was simple, and it integrates seamlessly into my workflow, whether I’m streaming, chatting, or just playing with friends. Overall, it’s been a game-changer and well worth the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup, Video quality

    Rated 5 out of 5 stars

    Better than i thought it would be!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, great software, plug and play, plus it doesn't put a big dent in your budget.

    I would recommend this to a friend
  • Pros mentioned:
    Ai tracking, Video quality

    Rated 5 out of 5 stars

    Elite Webcam Performance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This webcam is a leap ahead of the Logitech 4K. Its image quality is sharper and more vibrant, the AI tracking keeps you perfectly framed as you move, and the wide-angle lens captures a spacious, professional look. Ideal for creators, presenters, or anyone who wants to look their best on camera.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Webcam does great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This webcam works great. I like the feature where it follows your face, but also that you can turn it off when you want. The video quality is really good. I'm happy with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ai tracking, Overall performance

    Rated 5 out of 5 stars

    Worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality for the price. Easy to use, my favorite is the AI tracking and ability to control the webcam with your cell phone and computer. It includes USB-c and USB-A cords making it easy to connect to a variety of computer or laptops. Love the picture quality as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Video quality

    Rated 5 out of 5 stars

    Great camera with great features and picture

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and easy to use. Got this for my work set up and I am always getting compliments on the picture quality of my video calls. I would def recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Video quality

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite webcam so far. Both sound quality and quality. ease of the adjustment is the cherry on top.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    perfect webcam

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very impressed by the quality and features work great in teams and Zoom, still waiting to try out other features like whiteboard mode

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great camera with amazing features

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cam is well built, easy to install and use. Great image and sound. Tracking and zoom is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Fantastic and Easy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Really cool and worth the money. It worked right from the box with no setup required.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    ... Just get it - and thank me later :)

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have been sitting on the side lines, wondering if you should get this or not. I'll say just get it and you will not regret it. I was skeptical about all the claims of this being the best webcam out there, until I got mine. Yes, I am joining the chorus. This is indeed the BEST webcam. It is easy to use, well built, picture quality is outstanding, and the software is pretty intuitive to use. it is smaller than I thought (but this is a good thing for me) I just wish I got this sooner. It is now an integral part of my production setup. I love

    I would recommend this to a friend