Customer Ratings & Reviews

When my battery drained on my 3 year old iPhone it was either buy a 1000 phone or replace battery. I chose a new battery for $50 which worked great. And my phone is good as new.

Best and Quick support from Geek Squad.. I will give the 5 star rating for the attentiveness of the team and the way they received me to have the iphone battery replaced.. Definitely will visit Geek Squad next time, if I need any assistance with my devices. Thank you Geek Squad .. :)

The repair scheduling hours are until 5pm, you shouldn't offer until 8pm

Noticed the battery on an iPhone was needing to be charged too often. Decided to look into it, found my battery was failing. Took it to bestbuy and they replaced the battery with an official apple battery, would recommend all battery replacements to go through bestbuy.

Improvement to power longevity and daily use. Has added at least 3 hours to moderate use. Original battery 2 years old, batt life 6-8 hours

I had no idea that I could have my battery replaced in my iPhone 7 Apple showed me where I could get my phone repaired. I made an appointment with Best Buy and only had to keep my phone for about 18 hours ! The Geek Squad did a great job and always very professional !

The service was excellent. Quick, but thorough with great communication. Couldn't be happier

Called and got appointment the next day to get my phone battery replaced. Glad I didn’t have to wait longer!

The new battery is fine, and the installation didn’t take too long.

The gentleman who helped my daughter was beneficial, polite, and knew what he was talking about.

Brought the phone on for a battery replacement and Ethel guys at geek squad had to had the battery changed out in no time. Had no issues with the battery

Agents installed new phone battery, explained the process ad time to fix.

Made a same day appt online and was taken care of right away.

My wife's phone had a terrible battery life and she recently got the battery replaced and is extremely satisfied with the result. She did go into phone withdrawal for the 2-3 hours it took to get it done.

The agents assessed my phone condition and clearly explained what happened. They gave me the appropriate timeline of how long it would take and it was ready earlier than I anticipated. It was a low-cost repair and it saved me a lot of money looking for another phone. I would go back to Geek Squad again for any future repairs. They are competent, friendly and very helpful.

Agent worked quick on replacing my battery. I Made sure to back up my iCloud before hand to make it a smoother transaction

All the 3 people who helped me with this service did an excellent job, were courteous and patient.

My purchase of a new battery for my Iphone saved my phone! I didn't have to buy a new phone so I saved a lot of money. The Geek Squad were very helpful and made this an easy purchase saving me money as well as a lengthy drive to an Apple store!

the battery was under warranty and they did a good job replacing it as i waited.

Geek Squad did a great job installing a new battery in my iPhone 12 mini