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Customer Ratings & Reviews

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$174.99
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Comp. Value: $349.99

Customer reviews

Rating 4.5 out of 5 stars with 2619 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers enjoy the Roomba 690's excellent cleaning performance, ease of use, and pet hair removal capabilities. The app control and scheduling features are also frequently praised. However, some users find the navigation could be improved, and the noise level is a concern for a few. The small dustbin size and price point are additional drawbacks mentioned by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 2,619 reviews
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Difficult setup, great robot with some quirks

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good robot vacuum, however I experienced some issues. I am very tech savvy and had a hard time setting up the robot with the app - it kept failing until one time it just worked. The schedule is easy to program though. However, when Roomba tries to return "home" it takes a very long time and often gets lost (sometimes very close to home). And even when it finds home, it sometimes has a hard time re-docking with the charger. Overall, it's a great robot with some issues that hopefully software updates will fix.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Not bad

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not too bad but it gets stuck a lot in places. We were concerned that our dog might break it at first but she's left it alone.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great robot vacuum

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy APP set up. You can complete control it through the app, including scheduling jobs. Yes, it does have random cleaning patterns but gets around/under furnitures really well. Cleans really well. Super easy to clean it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Replaced Bobsweep and older Roomba

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all I bought this to replace a Bobsweep Pet Hair and didn't live up to my expectations. I thought...well, maybe robot vacuums aren't for me. But, I decided to shell out a little more money and get this Roomba 690. What a difference! Roomba can make it up my area rugs with no problem and I LOVE the Wi-Fi connectivity app. It allows you to see when Roomba cleaned and for how long. I also like the dirt detection feature. The battery life seems decent and the dust bin is adequate for one cleaning cycle. We have two dogs, carpet in one room, laminate in another and area rugs over laminate in another. All are no match for Ellie the Roomba. I really like this vacuum and I think it's going to make my life a lot easier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I robot

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Its been a couple of years and it still works perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really can’t say enough good things about this product! We have bird cages and sweeping up after the spilled bird seed was near impossible and I got this hoping it would help. It not only helps, it takes care of the problem! I run it every day and no more sweeping up seed! It really gets in and around right areas way better than you would think considering it is round. My floors look so much better now... seed, dust , dirt and pet hair are all gone! I honestly can’t think of anything negative to say. It has far exceeded my expectations

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hypersensitive Drop Detection!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really really really wanted to keep this Roomba. I love that it's iRobot's trusted Roomba. The app is great (though I wish I could steer the thing when necessary). But unfortunately, I have a black and white carpet in my home and the Roomba likes to go on there and then gets stuck, freaks out, and then shuts off. Eufy RoboVac and EcoVacs Deebot do not have this problem. Roomba is too sensitive. Unfortunately, I'm going to have to return the iRobot Roomba and stick with Eufy.

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Love it

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job vacuuming but I have small rooms and cats. They are afraid of it so I've not used it as much as I had hoped. But it picks up the cat hair :)

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    Useful, but expensive for what it does...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this 690 since Christmas, and overall, I am grateful that I can put the robot to work and go do other chores while it vacuums. It wastes lots of energy going over the same spot, again, and again. For what it costs, I would think it could better navigate as it vacuums, but then no one would be motivated to buy the more expensive IRobot that actually maps it's whereabouts. However, I would not pay $700 or $900 for a vacuum. My IRobot has rarely found 'home', never automatically. It does get caught under my couch quite a bit, Navigates pretty well with rugs, but if they are high enough, it will go around them. They should include two barrier sensors for each vacuum. One is not enough. The app doesn't work, even though it did initially. I gave it a three b/c for what you pay, it should perform better. Technology is getting cheaper, and this seems to be a pretty simple device. Still room for improvement, but I do find it useful for what it does. Buy it on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gift ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this as a Christmas gift and don’t know how I survived without it. I have two furry pets and it is a nightmare vacuuming. While this won’t replace my dyson, this certainly makes it more manageable and I feel so much better now, not seeing random bits of fluff around the house.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Great Vacuum cleaner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been wanting one of these and finally got one. Wish I would have done this sooner. Works great in my small house and love how it picks up all the cat hair. So far I have no complaints about this vacuum. It is nice to be doing something else while this is getting my floors clean!!!

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 2 out of 5 stars

    Not impressed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what all the hype is about this thing. Not very smart, not very good at picking up dirt. It is not smart enough to clean an area that ive clearly put on spot clean. For the money, i would say it is not worth it. I spent more time trying to keep it in an area to clean than i would have if i were to clean with a regular vacuum. Only upside is that it gets under areas you normally wouldn't be able to get under, but i can deal with that. Felt like it was a waste of money, will be returning. Also, the docking ability is very un-impressive. I will stick to old fashion for now.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Still sucking dirt up!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still running strong. Bought new brushes a couple of times over the years. Still bumping around the house for an hour and a half on the original battery.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect little vacuum

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one of this for my living room and ended up buying a second one for my bedroom, they are programmed to vacuum when I’m at work and if you have dogs you will love to come to a clean house after a long day at work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent with Toddlers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased but it's worth its weight in gold as far as I'm concerned. This little guy whom I've nicknamed Nibbles cleans just about every nook and cranny in my home. I have little ones and while they are at daycare I program it to clean and by the time i get home my house is looking great. I will mention that I have mostly laminate flooring and it picks up crumbs, dog hair and everything in between. Only constructive criticism I could give is empty it daily. The bin is small and if you have dark colored mats or rugs in your home it recognizes it as a drop off and stops cleaning that spot. This thing is a major time and sanity saver. Just buy it, if not just return it. I love Nibbles.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    novel idea but lower models are impractical

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great concept but unless you have the time and patience to put down pillows/ purchase multiple electronic barriers or willingness to purchase the higher end models (~$900) then the cheaper models might not be worth it. the lower end models require guidance otherwise they'll get stuck under furniture or will go over the same areas so they may or may not actually get to the actual spots that need vacuuming.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Navigation, Noise level

    Rated 2 out of 5 stars

    Not impressed at all

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm hoping the higher priced items do a better job than this. First, the thing is LOUD! It's always getting stuck under furniture, covers the same areas over and over again, takes way too long for it to find its base. I'd rather spend 20 minutes sweeping the floor. Sorry, but I'll definitely be returning this.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 2 out of 5 stars

    Don't rip yourself off with this junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having run this way overpriced yet practically useless robotic vacuum, this has been one of the biggest wastes of money I have ever invested in technology. The robot has ZERO intelligence guiding it around the work area. Dues to the ridiculously inadequate programming of 'how to navigate by random turning when blocked', this giant piece of garbage seems to constantly get stuck in a very small, yet sparsley furnitured area. And if you do have furniture on your floors, be prepared for numerous alerts that it is stuck. Where you'll find it wedged, tipped, or otherwise trapped under your end tables. In short, I will not purchase another Roomba device, ever. I'll stick with the cheaper, yet more capable brands.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba-small but mighty!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with Roomba and the warranty. If issue is not repairable they will replace. I have had a few roombas and every time they do get better -fixing any issues they may had in the past. Roombas are small but mighty!! Run ours daily -it really keeps the dust to a minimum. Maneuvers our farmhouse and gets in tight corners.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great vacuum

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, great for a night on the couch, just let the product clean for you.

    I would recommend this to a friend