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Customer Ratings & Reviews

Your price for this item is $209.99
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The comparable value price is $349.99

Customer reviews

Rating 4.5 out of 5 stars with 2619 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the Roomba 690's excellent cleaning performance, ease of use, and pet hair removal capabilities. The app control and scheduling features are also frequently praised. However, some users find the navigation could be improved, and the noise level is a concern for a few. The small dustbin size and price point are additional drawbacks mentioned by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,619 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Roomba!!! I’m enjoying not having to sweep my floors half as much as I used to!!!

    I would recommend this to a friend
  • Pros mentioned:
    App control

    Rated 5 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Schedule the job from my iPhone. Love it. It can go back to the dock by itself when done.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Dustbin size

    Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best products I’ve ever purchased. It does a great job vacuuming my house and with the program setting it’s all done before I get home. Only issue I have is the collection receptacle could be a little bigger.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great product works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roomba goes around the entire house and actually works and picks up the dog hair daily.

    I would recommend this to a friend
  • Pros mentioned:
    App control, Cleaning performance

    Rated 5 out of 5 stars

    Great Robot Vaccum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow I am impress the way it works, I really like it. It does do the work, even though I have carpet. I like the fact that you can control it with my phone and even set it up for days. I don't know about others but this one is really good!

    I would recommend this to a friend
  • Pros mentioned:
    App control

    Rated 5 out of 5 stars

    Fabulous Robot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with our app controlled robot. Always pleased with our Best Buy purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    My maid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my roomba I named her Hazel. My dog doesnt care for Hazel so I usually use the roomba while dog is in daycare & I'm at work. I come home and she is back in docking station charging. Roomba does a great job. Keeps floors hair free. Easy to clean brushes and empty.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product, works perfectly, easy set up out of the box. Love the app feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal Floor Maintenance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robot vacuum cleaner is the best since it's the cheapest robotic vacuum that I can schedule. Scheduling is crucial since the biggest selling point of these robots isn't how well or easily these clean but the fact that they can be automated. I have mine running everyday at convenient times and I never have to think about my vacuuming. What I particularly love about this robot is not only do i not have to worry about keeping the floor clean anymore, but eventually the dust bin will get full and unlike normal vacuums and other robotic vacuums the roomba will tell you when the bin is full and needs to be unloaded. This robot not only replaces the need/worry that i need to clean my floors but I can schedule it to clean it more often than my own personal schedule would have allowed, keeping the floor cleaner with less effort. I Highly Recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to get a Roomba, and it's even better than I'd hoped for. It picks up so much and has worked perfectly so far. The app is great and tracks every detail of the Roomba. Easy set up and really fun to just watch. My cats hate it though! Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is perfect for convenience. If you have multiple pets, probably should stick with a big vacuum, or empty the bin out every 5 min. It’s a little noisy but nothing major. Parts are easily changed out to keep it running correctly.

    I would recommend this to a friend
  • Pros mentioned:
    App control

    Rated 5 out of 5 stars

    Amazing addition to our home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife for Christmas. It was this or a dog! Lol. It takes a few days to get into a groove but it definitely gets better after a week. Can program 1 cycle a day with the App. Plus easily command it from your phone or ask Alexa to clean the house and off Mr. Carson goes! Yes you can name it. Recognizes stairs and other drops without issue. Some low laying furniture or high thresholds or carpet may get the iRobot stuck but you get s notification for everybody the vaccine does. This is handy when your three kids want to chase the robot and shut it down. Has a transmitter that can create a barricade to protect pet food stations or even block a room off from vacuum duties. The app lets you know of any maintenance that’s required. If you have pets or little ones, I suggest cleaning it out after every use but it will perform fine it you do it every three line suggested.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love Roomba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum!!! I have several of them. It cleans really well. We love the product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Cool tech, my wife is happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my wife, she loves it. It works great with alexa

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Seems to work fine; gets stuck under sofa!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work fine; gets stuck under the sofa and a chair. It does clean pretty well; sometimes does not make it across the entire room. I was surprised at how easy it as to program and get set up on my iPhone and IPad.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 5 out of 5 stars

    AMAZED AT HOW MUCH IT CLEANS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i should have bought one of these years ago, i am amazed each time it cleans at the amount of dirt and lint this thing picks up. gets stuck occasionally, one day i lost it and finally found it stuck under a bed. overall does a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Nice Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for light vacuuming jobs works well on carpet and hard wood.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Worry free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing constantly on the go to keep up with my dogs hair. I love that I can set the app to schedule daily. It is up and sweeping the floor before I even get out of bed in the morning. Best purchase this year for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 2 English Labs and they shed year around. When I got the Roomba I was skeptical that it could keep up with the daily vacuuming throughout the house. So far I am very satisfied with the results. I can actually walk through my home and not see any dog hair after the Roomba does its thing. I am very satisfied with this purchase and I would recommend Roomba to everyone with pets.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to use this product a lot, very convenient and easy to use

    I would recommend this to a friend