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Customer Ratings & Reviews

Your price for this item is $209.99
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The comparable value price is $349.99

Customer reviews

Rating 4.5 out of 5 stars with 2619 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the Roomba 690's excellent cleaning performance, ease of use, and pet hair removal capabilities. The app control and scheduling features are also frequently praised. However, some users find the navigation could be improved, and the noise level is a concern for a few. The small dustbin size and price point are additional drawbacks mentioned by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 2,619 reviews
  • Cons mentioned:
    Mapping, Noise level

    Rated 4 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really work's, is kind of noisy and does not map or remeber where it already cleaned, so you are going to have some patience for it to get the missed spots. Does not get tangled or stuck anywhere. Does not fall through stairs.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Good Little Robot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The roomba is a great additional to the family. It cleans fairly well, and it's great for cleaning cat hair! The only complaint I have is sometimes it misses some spots and won't go back to dock when I want it to.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great vacuum for mid-level price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for the wife and she loves it. Very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picks up lots of sand and dog hair. Avoids the steps. Start it and let it go.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Care free clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps keep my home clean while being able to dedicate my time to other tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Awesome!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will not be disappointed, works way better than I expected!

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great to get up my pet hair. I have it run every night while we sleep.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Works Well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well most of the time - don't expect it to do 100% of everything if your house is dirty. Doesn't snag carpets with big tassels too bad. It will slowly nick itself by running into walls though.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's super helpful and cleans very well. I would recommend this to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better then I thought it would, always surprised by what it picks up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Qick, slient, powerful, easy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my robot. do something else why the I robot works for you

    I would recommend this to a friend
  • Cons mentioned:
    Dustbin size

    Rated 4 out of 5 stars

    Pretty good but has limitations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited to get this vacuum. After using it for a few months I'm not quite as excited. It does an ok job but gets stuck easily, requires emptying a lot, and takes forever to dock itself when you tell it to.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Works nicely on wooded floors and rugs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife and she was surprised it work so well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Phenomenal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing does all it says and more. I win Christmas this year Woooooooooo

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This is awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more pushing an upright all over the floor. Just let the Roomba do it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Awesome vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this vacuum a couple of days ago and it’s been an awesome buy. Leave the house and turn this on and it’ll clean for you. Sometimes it will get stuck on objects in the house. That’s why I gave it four stars

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for in between cleaning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use with app recommend this series over higher priced series.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Roomba

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super helper to keep the house tidy and free of dust while you dedicate yourself to other chores. Easy to use though I havent figure out how to control it through the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Changed my life :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum found dog hair under furniture that I couldn't reach, like under my bed. Love how it found it's way back to the base when it was done. Easy to clean afterwards

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Does a pretty good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one doesn't map your floor, so it just kind of bumps into things and cleans as it goes until it's battery gets low. Only makes it back to the charger about 90% of the time -- either runs out of battery or sucks up junk my kids have left laying and stops. It's too loud to run if you're trying to watch tv and much like my last dog it seems like it always wants to be near you, so best to run it while you're away at work. I caught it for $250 around Christmas and would buy it again for that. The 600 was going for $200 a couple weeks later and they're the same thing other than the 690 has a slightly bigger battery. I'd buy both of them again as paying $1000 for one that actually maps just wouldn't be worth it.

    I would recommend this to a friend