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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2619 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the Roomba 690's excellent cleaning performance, ease of use, and pet hair removal capabilities. The app control and scheduling features are also frequently praised. However, some users find the navigation could be improved, and the noise level is a concern for a few. The small dustbin size and price point are additional drawbacks mentioned by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 2,619 reviews
  • Pros mentioned:
    Pet hair removal

    Rated 4 out of 5 stars

    Fun vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched for a long time which robot vacuum would be the best one. Time and time again it kept coming up as the roomba Had the best reviews. I have five dogs and needed something to clean the pet hair off the hardwood floor on a daily basis. Roomba does do the job on the hardwood floor but does not do a perfect job on any carpet surface. My carpet is very flat similar to hardwood not plush at all. And often times I have to re-vacuum that area. I would say rumba is perfect for anyone who has hardwood floors throughout the house.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Somewhat useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it could track where it went and didn’t miss so many spots. But it does good in the main areas. Gets stuck in tight spots.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great job cleaning house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Clean great under our couch and chairs. Also clean under bed where hard to reach area

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Navigation

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made this purchase due to have 3 dogs in the house. It does pretty good. It does get stuck on occasion but other I love it and it cleans really well

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    I’m inspired to clean more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been inspired by this robot vacuum cleaner to clean my house more. It covers both carpet & hardwood floors and underneath beds with ease.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very thorough job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the vacuum performs very good. It has its mishaps. But it's technology, you can't expect it to be absolutely flawless. I have two dogs, Pitbull and a Doberman and it seems to be doing a very good job picking up their hair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading many user reviews for this product, I purchased it as a gift. She has not received it yet, but I expect she will be pleased. The price was great. The store was out of stock and ordered it for me. It was delivered to my home within a week.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Wife loves it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It actually does a decent job! It reminds me of a mouse running across the floor not knowing where to go, lol! It runs around randomly with no rhyme or reason but it does manage to get to over 90 percent of the floor area. It runs until the battery gets low then it tries to go home. A problem we have noticed is when the unit tries to go home, there is a light sensor on the top of the vacuum and another on the base unit. The roomba has to lock on to the base unit by ( seeing ) the light on the base. With lots of objects between the roomba and the base when it tries to find it causes a major problem. I don't know if a wifi signal or sound signal that would start the unit towards the base from another room or area would help but it can sure use it. The unit is fairly easy to clean and after the first few times cleaning an area, you will find it easier to clean as the vacuum does a great job of cleaning. I have noticed a dramatic drop in seeing the dust 'Floaties' in the rooms when the sun shines in. My home HVAC filter has stayed clean much longer from the lack of dust in the house. You can wash the filter in the dirt bin by using a small amount of Dawn with warm water and my hands to gently work the dirt from the filter screen. I let it dry by using the supplied replacement filter that came with the unit. There are lots more I could say good about the unit but the one thing I wanted to say the most is how much my Wife fussed at me about not buying this thing for her sooner! Watch YouTube videos on what to prepare for and how to maintain the unit and you can't go wrong. Ours runs for around 90 minutes solid on a full charge. The docking issue is the only thing I see that needs serious improvement. Also, make sure the dock is stuck down if it is on a slick floor as it will slide around when the Roomba tries to lock on to dock. I used double sided sticky tape. It's thin and works well. Make the base heavier with a weight or something engineers! I absolutely recommend this!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Cleaning performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this thing years ago and still works great. Holds charge well and cleans up alot. Always picks up more dirt than you thought was there.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Good daily cleaner for floors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the Roomba 690 daily. I have a large home at 2700 living space. The Roomba cleans well but does not get the entire house on one cleaning. I normally move the roomba to different parts of the house to ensure a thorough cleaning. Overall, the Roomba cleans well. I have a hardwood floors in my home and my feet have never been cleaner when walking around. I would highly recommend the unit. You can't go wrong with the Roomba. Trust me, the roomba will clean better than you every could if you use it daily.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Simple & easy to use.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bot is very thorough and has great battery life. It is just a bit louder than I would like, but other than that, not complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girlfriend is allergic to dust but unfortunately both of us work too much to be able to vacuum daily. With the Roomba, We are able to take care of this problem easily. It is surprising how much dust the Roomba picks up daily! I highly recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The irobot goes straight and turns when "sees" a obstacle, so it is cleaning the floor randomly, its path is like a broken fish net, there are lots of big and small areas it never touched, and some area it cleaned over and over again. When it gets into a small area like restroom, it stuck in there for good 15 minutes, can't make its way out, I had to pick it up, take it out then put it down. My mom had to follow it everywhere to move the chairs, shoes, etc., but it only helped a little bit, her biggest complain is the floor is not clean even after 45 minutes of vacuum, she had to finish the job manually. And it also is quite noisy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing with pet hair and kids!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know why we waited so long! All hard wood floors with a rug in living room, 3 kids and 2 100lbs Rottweilers. My wife and I swept and moped then put Betty down to clean. Bin was full after first run. Picks up everything and cleans baseboards!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    This Robot Vacuum Really Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little vacuum really works. It cleans (reasonable items) very well. It's great to have it clean, even when you're not at home. You can set schedules and not ever touch the thing, except when it's time to clean/empty. It also allows for connection to Alexa, so you can just say, "Alexa, ask Roomba to start cleaning". The only thing I don't like is it get stuck under my couch. I've looked for attachments to use so it doesn't clear and just hit and turn, but hadn't found anything yet.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Very cool; rather effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just watching this thing go through a large room, you would think everything that it does is random. However, I placed it in a smaller walkway that I did not want to clean and observed how this device bounces into walls to ferret out its parameters. After a few turning motions and random bounces, I watched it cut a straight line down the wall at a perfect 1.5 inch distance from the wall. Don't let the price fool you, the brains on this thing are pretty impressive. I am pleased with the cleaning results as well.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal
    Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Good for pet hair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. Picks up all the pet hair and crumbs from my 16month old. Only down fall is it gets stuck often around my house.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Picks up dog fur and dirt, which is what I wanted. Kind of loud, but not a problem if you set it for when you aren't home.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Does a great job and is fun to watch!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with the great cleaning job this little device does. Amazing to watch it in action and very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Best product around

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for the wife makes my job a lot easier just push the button and cleans daily after all my dog hair

    I would recommend this to a friend
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