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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2619 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the Roomba 690's excellent cleaning performance, ease of use, and pet hair removal capabilities. The app control and scheduling features are also frequently praised. However, some users find the navigation could be improved, and the noise level is a concern for a few. The small dustbin size and price point are additional drawbacks mentioned by some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 2,619 reviews
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Housekeeping is so easy now!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing! My floors are always free of pet hair now. I have 2 dobermans so my light floor always Has tiny black hair everywhere. Well not anymore. I set up a cleaning schedule for it to automatically vacuum everyday on the app and it’s nice and clean when I get home. I love that it has an app to control it because I can start it when I’m away from home, love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just started using it; so far we love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. We live on a farm, so we are in and out a lot. Dirt, leaves, grass, etc are always getting tracked in. I love that the Roomba keeps this cleaned up!

    I would recommend this to a friend
  • Cons mentioned:
    Dustbin size

    Rated 5 out of 5 stars

    Really cleans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app works nicely and can be program to clean on a schedule. I was surprised of how much dirt can this thing pick up. I like the fact that goes under beds, chair and sofas to clean where a regular vacuum cleaner would not fit. The only part I don’t like is that it has a very small canister that I empty every time after running the vacuum. What I like the most is that I don’t have to do the work and thats a plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for busy schedules & in between real vacuuming. Missing 1 star because it hasn't found home/charge base before battery dies. Super inconvenient & annoying.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    These are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one of these for a Christmas gift for my mom and since our dog sheds to help with the hair, we ended up loving it so much we bought a second for the basement, it cleans really well and you can set a schedule if you want it to run at the same time each day or different for other days. I love that it has the cliff detection too as the stairs start in the kitchen so it knows when to stop.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacumn cleans well. I've neen impressed by how much this machine picks up. We habe a combination of hard wood and carpet flooring. It easily makes the transition from floor type to floor type. I like the app very easy to setup. If you think you have clean floors just wait until you see what stuff this little machine picks up. The 1st time of use I'd stop it part way through the cycle and ck the basket for emptying out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Now We are Living Like the Jetsons

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tool for the house. I set it to run after I leave for work and the children are gone. Come home to clean floors. Also works with Alexa. Alexa ask Roomba to start cleaning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My wife loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my wife for Christmas but she didn’t want to wait she loves it so now I’ll have to figure out what to get her for Christmas again maybe another one for upstairs?

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Good for home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for someone who hates to vacuum, no problems why did I wait so long to buy

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    Suction so so

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The suction power on this is so so, I went and got the i7 Roomba instead. The i7 maps out the layout and I can tell it what part of the house to clean unlike this one. The i7 also cleans in straight lines vs running around wild like this one. If you want one save your money for the i7.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the work for the money, but sometimes gets stuck under the couch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well for our needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first. I used it 2 times before I decided I must keep it. Love that it goes under the bed and other areas wouldn't get with regular vacuum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little robot is amazing. It is definitely worth the money. I have all wood floors, it can reach under China cabinet to dust, and it holds a lot of dirt in its small frame.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to use. Do an excellent job and in a timely manner. Easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    App control, Cleaning performance

    Rated 5 out of 5 stars

    Excellent Product iRobot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product because I can my robot anywhere from my phone through the app.Cleans very good .

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    Not as good as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The roomba is nice but unfortunately this model wasn’t the model for me. Due to its inability to dock to recharge it would be lost when the battery died. Also the feature to be able to know it’s way around the house was lacking. If I were to buy another I would get the model with these capabilities.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Wife got it "for me"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guess she wants the floors done more often. Had older models, they still require a bit of human help. If they could dump the bin after a run, I'd be all in.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Less Time Cleaning!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the less time cleaning! I set the schedule for every other day and I can’t believe how much it picks up! With 2 dogs and 2 cats, this has been a wonderful addition to our household. My only complaint and reason I didn’t give it 5 stars was that it spends a lot of time in 1 room versus the same amount of time in them all but overall I am extremely pleased!!

    I would recommend this to a friend
  • Cons mentioned:
    Mapping

    Rated 4 out of 5 stars

    Good Robot Vac

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. Use this on the main floor of our house, about 1000 square feet of wood floor. Cleans the area well. Only issue is it doesn't map the room like the more expensive model. So it bumps around for quite a while and takes a while to find its way back home. But it usually runs when I'm out of the house so not an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roomba gets to those hard to get to spots. When I leave, I turn it on and when I come home the floors are super clean! Would recommend especially to those who are busy busy

    I would recommend this to a friend
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